Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Game: Valorant high ping

Dear Telus, I had contacted Riot Game/Valorant about high latency and after a week of troubleshooting. Riot Game claimed it is nothing to do with their end. It's related to Telus Routing issue and need to be escalate to Telus NOC / Peering Department...

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liliass by Helpful Neighbour
  • 1166 Views
  • 1 replies
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Resolved! Pure fibre install

I have pure fibre installed,but cable is just lying on the floor and the Telus installer says he won't come back to finish unless I pay him $ 150.00.I am tired of talking to a computer.May have to change service if this keeps up.

Pam-MB by Advocate
  • 3189 Views
  • 11 replies
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Resolved! Cant Login into T3200M

I want to setup OpenDNS on my router but I can't login. Every time is press enter for the login, the router will autofill random characters which invalidates the login. I dont have a single autofill password manager and I've attempted this on every b...

andrtnnr by Friendly Neighbour
  • 8378 Views
  • 7 replies
  • 0 kudos

Resolved! New fiber install. Can't connect 2.4Ghz smart bulbs to network.

We just had Telus PureFibre gigabit internet installed. The ethernet and wifi seem to work fine with our laptops and cellphones, but I cannot get any of my smart lights to work. Also, if I try to log into the modem, the default password is not workin...

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Jarmac by Just Moved In
  • 4865 Views
  • 4 replies
  • 0 kudos
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