After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi there! I went into my telus connect app to pause devices to try and limit the amount of wifi my children use and now I can't get into the devices tab to unpause them. It won't load and it keeps saying oops something went wrong. I have restarted th...
Hello, I recently upgraded my fiber package to 3GPBS but sadly the only way to connect the Telus fiber hub is via a moca connection. I have been looking at buying a 3rd party moca device (please see link for the device) but as this product is a littl...
I am having issues with IP addresses not being assigned when I have a switch plugged in at a specific outlet. The issue doesn't occur right away, the network will be fine for a day or two, sometimes weeks but eventually the network will stop assignin...
Does anyone know the temperature operating limits of the TELUS Wi Fi Boosters? Looked at the fine print and do not see any declaration of same.
When I got fibre installed, I was only given one booster. Admittedly my house isn't very big (less than 1200 sq ft) but the modem is located in the basement. When the technician installed the fibre (1Gb) he handed me the booster and told me to plug t...
Has something happened to Telus web access to voicemail. When I click on the url for voice mail access it takes me to a new log on screen but when I logon nothing happens, I get an error message saying the web page cannnot be opened. So now I cannot ...
Since we upgraded our Telus connection, that came with a Telus WiFi Hub, we have had issues with connecting to our epson printer. My Grandson and I play minecraft over the LAN network option but after a few minutes the LAN server looses the connectio...
So I accidentally turned off my wifi through the admin account. Now the question is how do I turn it back in without wifi connection from the admin
I bought a new apartment in west Coquitlam. Although the unit has installed a Telus Box and indicated that"Your home is TELUS QuickConnect Enabled and already connected to the TELUS PureFibre Network.", thecustomer service said that unit is not avail...
I am looking for an email address to submit my complaint regarding home internet service which is not working properly from past 6 months or more. When I call the customer care, they give me some solutions which are not working at all like switch off...
