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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 320 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 60141 Views
  • 43 replies
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Resolved! [Megathread]: TELUS Connect

I have had issues with this app since I started using it ages ago. It's glitchy and almost completely useless. It boasts such amazing features - schedules, device-blocking, content-blocking and so much more! - but it rarely works. I either get a noti...

Call Back Feature

The call back feature isn’t working. Every time I select to use this feature, I’m told that I’ll receive a call back. When my phone rings for the call back, I answer it and then the system gives me the message that should be given if it reaches my vo...

JayKob by Neighbour
  • 12849 Views
  • 11 replies
  • 0 kudos
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