After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I am having Telus install Internet for my apartment unit. The technician came and said they needed access to the electrical room, which I did not have at the time. So we needed to reschedule. The strata is now telling me that the technician should no...
Hi, Has anyone encountered this issue when returning their Telus internet equipment after their contract ends? Item was out for delivery on Jul 28 and expected delivery was Jul 30. Status then changed to "Item delayed — stay tuned for updates" today....
I'm having a horrible time getting my internet hooked up. Has anyone else had any issues with TELUS technician "no shows"? I have had 3 confirmed appointments booked in the last ten days and each time the technician has failed to show up. TELUS techn...
Was thinking about changing my home internet from a set monthly data cap to unlimited. Does Telus throttle internet speed at a certain point when you have unlimited?
Hi! I've been asking for availability of Pure Fibre in my neighbourhood since I first started getting Telus advertising about it maybe 10 years ago. The last agent I spoke with (a couple of months ago) about service upgrades said my neighbourhood was...
Hello, I had some monthly promotions expire as my term ended, as well as some other price increases on my monthly internet plan. It was a huge increase in the monthly price, made months ago. I only noticed it today. Telus didn't bother to properly no...
Hi!I’m moving from Edmonton to Miramichi, and am around my 1 year into my 2 year plan. I’ve seen mixed responses, but Telus Wifi doesn’t have coverage in Miramichi, some people say I will be able to leave my contract without having to pay and others ...
So after many many many calls to telus they booked a tech to come out to my home second time in 2 months seems they like to book over 2 weeks in advance to even get a tech out to your home. Tech did something at the DMARC only still only 1 set of wir...
Hello everyone,I had my home tv and internet connections upgraded through my Strata. Telus came and installed their pure fibre wires and new boxes to connect to my suite.Now I have recently upgraded my TV and AVR to 4K compatible tech and purchased c...
Hello TELUS Forums,I am here posting about an issue I've recently came across. After checking my statements for the past few months I've realized that Shaw was still charging me for a service I was not using. Approximately 4 months now. After speakin...