After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello, I had some monthly promotions expire as my term ended, as well as some other price increases on my monthly internet plan. It was a huge increase in the monthly price, made months ago. I only noticed it today. Telus didn't bother to properly no...
Hi!I’m moving from Edmonton to Miramichi, and am around my 1 year into my 2 year plan. I’ve seen mixed responses, but Telus Wifi doesn’t have coverage in Miramichi, some people say I will be able to leave my contract without having to pay and others ...
So after many many many calls to telus they booked a tech to come out to my home second time in 2 months seems they like to book over 2 weeks in advance to even get a tech out to your home. Tech did something at the DMARC only still only 1 set of wir...
Hello everyone,I had my home tv and internet connections upgraded through my Strata. Telus came and installed their pure fibre wires and new boxes to connect to my suite.Now I have recently upgraded my TV and AVR to 4K compatible tech and purchased c...
Hello TELUS Forums,I am here posting about an issue I've recently came across. After checking my statements for the past few months I've realized that Shaw was still charging me for a service I was not using. Approximately 4 months now. After speakin...
In a week I'm moving to a new apartment, I still have a month or two left on my Telus plan and was wanting to bring it with me to the new place, what do I need to do. Do I have to notify them and get a technician or can I just move my router there?
TLDR:Canadian ISPs need to get their crap together. Telus did not inform me I could no longer have internet until I called in on install day. The excuse they provided is either BS. If SHAW is not giving Telus permission to use the SHARED conduit, the...
Well, borderline unplayable in PVE. Completely unplayable in PVP.There are widespread reports of players on Telus fibre internet (a major telecom in the area) getting consistent 'connecting to destiny servers' messages, baboon errors, enemy rubber ba...
Preamble.My current setup is the big white box Alcatel ONT + "canister" Wi-Fi HUB. The problem is that fiber comes into the structured media enclosure in a close and that's where ONT lives just fine; there is also a patch panel with all Ethernet wiri...
HI.So our Strata Complex is switching over to Telus PureFibre, but we didn't get any explanation on how it "should" be done.I have reviewed what Telus says on there FibreUpgrade page, and tried to understand The-Story-of-My-Fibre-Install forum post, ...