Community Spotlight2 MIN READStreaming on TELUS - October 2026A-B1 MIN READYou can win big every week this summer with TELUS Rewards!A-BHow to Recognize and Avoid Common ScamsA-B
Recent ActivityMost RecentNewest TopicsSolutionsAccount Access Issue I’m extremely disappointed with our experience trying to restore service for my 84-year-old mother-in-law. Her service was disconnected due to non-payment. We asked her to call TELUS to add my husb...Account sent to collections without being told My telus account was cancelled months ago and I got an email saying it was cancelled. The services stopped working so i didn't think anything of it. i got an email from a collections agency a week ...Telus balance sent to collections? Has anyone else had a Telus balance sent to collections without ever being contacted about it? I recently noticed that my TransUnion credit score dropped by about 100 points, from roughly 860 to 760...TELUS Billing Errors, Collections and Credit Damage: Where Is the Accountability? I recently discovered that a TELUS account I made multiple attempts to cancel was sent to collections and reported on my credit file. TELUS had already refunded incorrect charges and assured me the p...Spotting fraud in a changing digital landscape Canadian Anti-Fraud Centre http://www.antifraudcentre.centreantifraude.ca Cyber Month is an opportunity to help Canadians learn how to recognize fraud and cyber threats and take simp...Kids on social media: 3 benefits, 3 risks Written by Amanda Lee (Senior Program Manager, Tech for Good & TELUS Wise ®) The vast majority of Canadian youth are using social media daily. According to Media Technology Monitor’s MTM Jr. r...Telus TV Mini Issues Had our 3 old Telus Optik boxes replaced with the minis. What a downgrade: The feed often freezes or just goes blank, particularly when pausing live TV Periodic notifications that the remote h...Internet Plan Renewed Instead of Processed for Home Services Cancellation I called Telus about an hour ago to cancel my DSL service. I expected it to be mildly annoying. I did not expect the agent to lie to me and cheat me. 1. Called to ask for service cancellation. Told...$380 AnHS charge on my account Telus fixed the first mistake by accidentaly cancelling my account because someone tried setting up a new account at my address. To date this has now cost me 2 days of work and 5+ hours. I am averagi...Telemarketer Ever since Telus bought Vivint and upgraded our system I am being inundated with calls from telus to upgrade my cell and TV internet. I have asked nicely to have my number removed for their list, I h...
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