Community SpotlightDaylight Saving Time Changes and Device Troubleshootingdru3 MIN READStreaming on TELUS - November 2026A-BSpotting fraud in a changing digital landscapeA-BHow to Recognize and Avoid Common ScamsA-B
Recent ActivityMost RecentNewest TopicsSolutionsIssues... Placed an online order a little over a week ago as my plan was up and I was due for an upgrade. Picked a phone out and a plan (complete explore) 95$ + $4 for the phone a month. Got it today, signed ...Telus TV + I'm in a brand new house, brand new subdivision, with 2 brand new TVs. Had a Telus technician come and install new NAH, wifi mini boost etc. He gave me his personal cell for support issues and did c...SolvedAdmin password not working I'm trying to log in to 192.168.1.254 but the default password isn't working, the default password isn't recognized for the password reset, and multiple factory resets don't help. Support Callback 6+ year 1GB Purefibre customer. Service terminating next week, Monday Nov 9th. Was promised a call from Winback team but no call for past week. Feeling very disappointed in Telus customer support. :(...Amount to collections I have recently received notifications from a collections agency that Telus has sent a bill to them. I have not had an account with Telus for over two years as I have moved back home and am now on my...Wall mount security control panel When my security system was installed I was not given the option to wall mount the control panel. Telus want to charge me $200 to do this. All I need is the wall mount plate and I can do it myself. ...Will modems be updated to support new time zones? The current time on my T3200M modem is an hour behind because it thinks we've returned to PST and fallen back an hour. The only options for the time zone are: (GMT - 8:00) - Pacific Time (GMT - 7:0...bill Hello, I am contacting you regarding an issue with my previous TELUS Home Services account. I recently received a collection notice from General Credit Services stating that I owe $215.68. Howe...Software Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...Removing hazardous unused old telephone line We got a new pole and BC hydro, telus fibre, Rogers all moved to the new pole. There is this old Telus telephone line unused and cut off still attached to the old rotting pole on one end and the BC h...
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