Community SpotlightDaylight Saving Time Changes and Device Troubleshootingdru3 MIN READStreaming on TELUS - November 2026A-BSpotting fraud in a changing digital landscapeA-BHow to Recognize and Avoid Common ScamsA-B
Recent ActivityMost RecentNewest TopicsSolutionsFeedback on Smarthome+ App Now that the Connect app has been replaced by the Smarthome+ app, it's time to bring up an issue that the old app had. This is the speed test. It appears to work exactly the same as the Connect app....Channels 2803 and Channel 2810 - off by 1 hour There is a guide schedule time-sync issue following the B.C. time zone changes on Nov 1st that is isolated to just 2 specific multicultural channels on Optik TV. Channel 2803 ( Fairchild 2 HD ) and ...Support Callback 6+ year 1GB Purefibre customer. Service terminating next week, Monday Nov 9th. Was promised a call from Winback team but no call for past week. Feeling very disappointed in Telus customer support. :(...Service Issues I guess I should have gone on here before switching. Or "If something is too good to be true". The kid at the door I will say was.good, then I had Scott came in to fix it so that it sort of worked, ...Actiontec ECB6250A firmware upgrade hard to tell just how out of date my ECB6250A is, but it won't take the newest screenbeam firmware which seems to resolve the intermittent connectivity issues I'm having. I already know how to access...$32 increase dur to expiration of service agreement Our bill increased $32 due to expiration of our service agreement. Rogers is offering service for much less than the price of our agreement prior to the increase. Rogers also claims to be able to pro...Admin password not working I'm trying to log in to 192.168.1.254 but the default password isn't working, the default password isn't recognized for the password reset, and multiple factory resets don't help. SmartHome+ App does not recognize NAH or Wifi Boost 7 The old connect app wasn't perfect but at least it worked. I've tried connecting my NAH and Wifi Boost 7 to the app with no luck. The old app didn't even require me to connect them, as soon as I logg...No phone for 48-72 hours? Switched Service from Virgin - phone not working When speaking with an agent over 24 hours ago, they were not able to activate my phone. They told me they would get back to me in 48-72 hours. ...No landline service or % I had the same landline phone number for 25+ years with Telus. I switched to Rogers briefly for 18 months and now back with Telus.. on a date when I signed up for the home bundle in the Telus store I...
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