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Streaming on TELUS - September 2026

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How to Recognize and Avoid Common Scams

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Recent Posts Feed

Recent Activity

Removing unsubscribed favourites
I updated my TV package, and I now have a few channels listed as favourites that I am no longer subscribed to. How can I unfavourite these and stop them from showing up in the list? Every attempt t...
Qix
22 minutes ago Place Home Services
Optik TV
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0likes
Comments
Unable to cancel Internet service from outside Canada
Hi. i have permanently moved back to Country and need to cancel my telus home internet service. I no longer have a Canadian phone number, so i cannot receive a callback. I tried calling Telus intern...
Riayun1
4 hours ago Place Home Services
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0likes
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Your television cannot support HDCP (H1001)
I turned on my Sony TV today and I received the following flashing warning: Your television cannot support HDCP video over your high definition connection (H1001) This has happened a couple of time...
Rick81
5 hours ago Place Home Services
Optik TV
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0likes
Comments
Smart Move caused me to loose all my discounts!
What a way to start Sept 1 I get a text from telus saying my move has been schedule and If not notified then my services will be disconnected on Sept 2. This was three days ago. I finally fight my ...
Omenz0970
5 hours ago Place Home Services
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0likes
Comments
CGNAT Removal and Public IP Address Assignment, Is This Still Possible?
Hello and Happy New Year. I recently moved and am now managing my own TELUS Fibre connection directly. I am trying to resume hosting small game servers and other self-hosted services that require inb...
Solved
Footknight
5 hours ago Place Home Services
Home Services
internet
networking
port forwarding
Purefibre
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0likes
Comments
Telus TV mini - such a downgrade
Had our 3 old Telus Optik boxes replaced with the minis. What a downgrade: The feed often freezes or just goes blank, particularly when pausing live TV Periodic notifications that the remote has ...
rx999
6 hours ago Place Home Services
Home Services
Optik TV
TELUS TV+
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1like
Comments
Phone Number not Geographically Portable
I just discovered that phone numbers are not geographically portable. I recently moved from North Vancouver to Chilliwack. In the process we gave up our landline, now using only our mobile phones. ...
rwf86
6 hours ago Place Home Services
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0likes
Comment
Smarthome+ not letting me login
I’ve been trying over and over again to log into the Smarthome+ app and it literally doesn’t work. It keeps asking you to enable the internet backup then when I do it, it wants me to turn my vpn on. ...
Arinari
9 hours ago Place Security
smarthome app
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0likes
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TELUS Connect App Issues
The TELUS Connect app has been buggy since it was introduced. You can tell this by using it and also from the terrible reviews that it continues to get (7000 reviews with average of 2.7), literally y...
bimmerdriver
9 hours ago Place Home Services
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1like
Comments
Telus charging us TV subscription, we don’t even have a TV in the house.
My wife just told me that we have been paying for TV subscription for almost a year now. She doesn’t know how this happened. We only have internet and cellular from Telus. We don’t even have a TV in ...
Kai
9 hours ago Place Home Services
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0likes
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Support Articles

Community Spotlight

Streaming on TELUS - September 2026

You can win big every week this summer with TELUS Rewards!

How to Recognize and Avoid Common Scams

Recent Posts Feed

Recent Activity

Removing unsubscribed favourites

Unable to cancel Internet service from outside Canada

Your television cannot support HDCP (H1001)

Smart Move caused me to loose all my discounts!

CGNAT Removal and Public IP Address Assignment, Is This Still Possible?

Telus TV mini - such a downgrade

Phone Number not Geographically Portable

Smarthome+ not letting me login

TELUS Connect App Issues

Telus charging us TV subscription, we don’t even have a TV in the house.

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