TELUS Neighbourhood

My SIM card became blocked when I tried to enter what I thought was my PUK number into a phone while implementing security measures and after 10 attempts of guessing my PUK(admittedly did not know what that was at the time) it blocked my SIM. I ran over to a nearby Telus Koodo mobility store and the

I have an iPhone 17Pro on a 2-year Bring-It-Back plan. There is one more year remaining on the plan before I need to return the phone, or buy it out. Telus has contacted me one year early about returning the phone. Trying to solve this issue with a chatbot is a lost cause. Does anyone know how I can

I have a Telus T3200M router, and not all devices work on the wifi. The TV does. My phone does. My iPad does. But my Chromebook does not. The Chromebook says that I have a strong signal, but no internet. Can't do anything on the web. I have tried multiple actions to try and fix it, but no luck. I ha

That word Private is appearing above thread title and on first post. Why? Then there is "post this conversation privately? Why? What is the purpose of a discussion forum going private? And there is discussion Topic, must be entered , then again below a topic must be entered again? There is a glitch

The guide says the game starts at 7. I set up a recording. I let it run for a bit while we’re eating dinner, then go in and find that the recording didn’t start at 7, it won’t start until 8, and I’ve missed half a period so far. This has happened twice.

I wrote a bad review about the Telus Smart Home app and was told to post my issue here. My routines to control the internet on devices don't work as scheduled.

CGNAT is blocking my port forwarding. I need a normal dynamic IPv4 address in order to port forward. Need assistance

I was trying to get in touch with TELUS Customer Support on behalf of my parents on Thursday. We both have TELUS for TV and Internet, and their router was dying while I was down at their place this week. Both their cell phone numbers - one of which is listed as the contact number on their TELUS acco

Once again, ch. 727 Naturescape is starting their programs at the wrong time. They should be starting at the top of the hour according to the Telus guide, but are today starting later at the :19 minute mark. Are we to wait again until the start time drifts back to the top of the hour, or will the pr

I have an issue since Monday that I keep getting passed off on and I want to speak to a actual manager. I do not want some customer service rep or an escalation person who has jack sqwat authority to do anything about my complaint. I have already filed a complaint with the CRTC for the treatment and