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Streaming on TELUS - September 2026

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how to open the Primex fiber box?
I have ended my contract with Telus. I have a Primex fiber box on my interior wall, which I suppose I can live with, but it has a cable attached which I'd like to disconnect. Anyone know how to crack...
Trish15
4 hours ago Place Home Services
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0likes
Comments
Telus TV mini - such a downgrade
Had our 3 old Telus Optik boxes replaced with the minis. What a downgrade: The feed often freezes or just goes blank, particularly when pausing live TV Periodic notifications that the remote has ...
rx999
8 hours ago Place Home Services
Home Services
Optik TV
TELUS TV+
Views
1like
Comments
New Phone Number Suspended
Hello, I bought a brand new cell phone and a new number two days ago as the company I’m currently working for I will be leaving and they will be taking their cell phone and their number when I leave...
Mark47
10 hours ago Place Mobility
customerservice
Mobility
telus
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0likes
Comment
Data charges for "data-less" plan
I have 2 pre paid phones, both setup with Talk & Text for the kids with no data. Everything has been fine for a few years. Recently noticed the phones were getting topped up $10 every day. Checked t...
Chrisq
10 hours ago Place Mobility
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0likes
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Roaming
I keep getting annoying messages about roaming charges when I am in Canada near the Washington USA border. Is there any place that Telus can be notified when I am in this area (which I am frequently...
Solved
joannezzz
10 hours ago Place Mobility
roaming USA border
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0likes
Comments
Not able to use Alexa with Telus Home Assistant
The other day I went to turn on one of my Telus digital boxes via Alexa and it responded by saying sorry XXXXTV is not responding. I tried the other two cable boxes via Alexa and they too would not r...
Solved
Bearsfan
11 hours ago Place Home Services
Views
3likes
Comments
Optik TV Expiring
I have received an email from Telus saying that my Optik TV equipment is expiring and must be replaced. How long do I have before I have to upgrade? I have been waiting for Telus fibre for over 5 y...
fredemc
13 hours ago Place Home Services
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0likes
Comment
Phone Number not Geographically Portable
I just discovered that phone numbers are not geographically portable. I recently moved from North Vancouver to Chilliwack. In the process we gave up our landline, now using only our mobile phones. ...
Solved
rwf86
16 hours ago Place Home Services
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0likes
Comments
Urgent Help Needed – Unable to Access TELUS SmartHome Security After Moving
I am currently completely locked out of my SmartHome Security service due to what appears to be a TELUS account linking and credential migration issue. I recently moved and brought my two existing T...
liviagzy
18 hours ago Place Home Services
Home Services
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0likes
Comments
Unable to Link Alexa Telus Home Assistant Skill at This Time
This has happened again. Alexa started not being able to arm or disarm my Telus alarm system so I relinked as suggested and still didn't work. I tried to relink a second time and got the dreaded "Una...
gregchadwick
1 day ago Place Security
home security
SmartHome Security
Views
1like
Comment

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Community Spotlight

Streaming on TELUS - September 2026

You can win big every week this summer with TELUS Rewards!

How to Recognize and Avoid Common Scams

Recent Posts Feed

Recent Activity

how to open the Primex fiber box?

Telus TV mini - such a downgrade

New Phone Number Suspended

Data charges for "data-less" plan

Roaming

Not able to use Alexa with Telus Home Assistant

Optik TV Expiring

Phone Number not Geographically Portable

Urgent Help Needed – Unable to Access TELUS SmartHome Security After Moving

Unable to Link Alexa Telus Home Assistant Skill at This Time

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