Community Spotlight2 MIN READStreaming on TELUS - October 2026A-B1 MIN READYou can win big every week this summer with TELUS Rewards!A-BHow to Recognize and Avoid Common ScamsA-B
Recent ActivityMost RecentNewest TopicsSolutionsInternet Plan Renewed Instead of Processed for Home Services Cancellation I called Telus about an hour ago to cancel my DSL service. I expected it to be mildly annoying. I did not expect the agent to lie to me and cheat me. 1. Called to ask for service cancellation. Told...Telemarketer Ever since Telus bought Vivint and upgraded our system I am being inundated with calls from telus to upgrade my cell and TV internet. I have asked nicely to have my number removed for their list, I h...Telus Technician told me to lie I am disabled and alone. My only phone is a landline. I made an appointment a long time ago for a Telus Technician to install a backup battery system for my landline in case of a power outage (this i...Smart Move caused me to loose all my discounts! What a way to start Sept 1 I get a text from telus saying my move has been schedule and If not notified then my services will be disconnected on Sept 2. This was three days ago. I finally fight my ...Optik TV Apps I cannot download any new apps. I get only the current apps screen. 6 calls with tech support and they replied to a ticket claiming it is ok. But it's not! Google Play Charges to my Telus Bill Hello, I got a Google Pixel 3 watch when I renewed my mobility contract back in March 2025. In June 2025 I started getting random Google Play charges added to my Telus bill, apparently through my wa...Home Phone Voice Mail Time Off For some time now I have noticed that the time stamp on my voice mails is out by exactly one hour. Can anyone offer an explanation? TIA Telus balance sent to collections? Has anyone else had a Telus balance sent to collections without ever being contacted about it? I recently noticed that my TransUnion credit score dropped by about 100 points, from roughly 860 to 760...Telus TV Mini Issues Had our 3 old Telus Optik boxes replaced with the minis. What a downgrade: The feed often freezes or just goes blank, particularly when pausing live TV Periodic notifications that the remote h...Account Access Issue I’m extremely disappointed with our experience trying to restore service for my 84-year-old mother-in-law. Her service was disconnected due to non-payment. We asked her to call TELUS to add my husb...
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