Community Spotlight3 MIN READStreaming on TELUS - March 2026A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsWireless Home Phone Billing My old Wireless Home Phone (WHP) was a POS since day one and finally totally died. After a day and half of getting the run-around, I finally got Telus to send me the latest model. They didn't mention...Telus Tv+ login failed errors I'm a new subscriber to internet and tv with TELUS, no matter the device I try to use I cannot log into my TelusTV+. I get the errors "Login Failed ERR_AGL_ACN_3545" on the app, and "Account associat...Prepaid Balance Over $100 Disappeared WTH, Telus! I had a balance of over 100 bucks. I have the 19 dollar plan that renews automatically from my balance. Where is my money? 14 day travel pass plus one day roaming pass Has anyone purchased a 14 day travel roaming pass, and also a one day roaming pass during the same time period? I need to get the 14 day pass for a European vacation, but want to also use the one day...Billing Issues We know Telus's customer getting worse on the contrary of the increase of the internet and home security service charge. Telus increased more than $6 on the internet service charge and the Home secur...ERR_AGL ACN_3545 trying to log in to Telus TV+ iPad App I get the login error: ERRAGL ACN3545 when I try to log in to the Telus TV plus iPad Application. According to a search I found this recommendation: To help the support agent understand, ask them s...Support Issues Had a complaint about bill. Was scheduled a callback form loyalty at 10:00am GMT-7 on cell text Asked what that was my local time was told 11:00am At 11:45 got a text message call in 15 min...High Packet loss on Telus backbone Hello there, We have 2 servers in Brazil. We are having around 50% packet loss when reaching Telus backbone trying to connect to Brazil. When using a vpn we have no issues at all. Can som...CO sensor expired Looking to replace the carbon monoxide detector. I am unable to get a hold of anyone on the phone who is able to help. Telus charged me $1000 after case closed by CCTS! I had an overseas Telus agent upgrade 2 phones and plans that were still under contract without my knowledge or consent. After 7 months attempting to solve with Telus customer service I filed and clo...
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