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3 MIN READ

Streaming on TELUS - November 2026

Spotting fraud in a changing digital landscape

How to Recognize and Avoid Common Scams

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Fibre drop for connection at new home. Springbank Hill.
I am beyond frustrated! I had an appointment for fibre drop yesterday but they didn’t show up! I sat outside the new build for 4 hours waiting. Then phoned customer services. For various reasons I en...
andreww
3 hours ago Place Home Services
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0likes
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Telus TV Mini Issues
Had our 3 old Telus Optik boxes replaced with the minis. What a downgrade: The feed often freezes or just goes blank, particularly when pausing live TV Periodic notifications that the remote h...
rx999
6 hours ago Place Home Services
Home Services
Optik TV
TELUS TV+
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6likes
Comments
Travel Pass
Do I need both easy roam standard coverage plus a travel pass?
Stech3
9 hours ago Place Mobility
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0likes
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TV Box not working
We were having problems with our TV Box -- ultimately the problem seemed to be poor Wifi in our house. So I installed an ethernet cable. But while discussing the problem with Telus tech, the agent ...
rick12
9 hours ago Place Home Services
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0likes
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Upgrading to Telus TV+/Cloud Recordings
My parents have the old Optik boxes, with their HD recordings still. Is there a timeframe on when each account will be reached out to about upgrading? Is upgrading something they should even want?
Solved
macgregor37
10 hours ago Place Home Services
Optik TV
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0likes
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Software Update Schedule
All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...
dru
11 hours ago Place Mobility
android
Apple
Apple Watch
bug
Google
Views
7likes
Comments
call display lost on purefibre
HI, I upgraded to Purefibre this past July and i seem to have lost my Home phone call display? i am not sure if this is a tech fault or due to my current plan? any suggestions? Thanks
mapp6868
18 hours ago Place Home Services
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0likes
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NSF Fee & Transfer of Ownership Issues
Current and already a TELUS Customer, For month of November we got billed over $300 ($325.28 to be exact). I got $80 NSF FEE and I don’t know how even my bank has sufficient funds. Transfer ...
Danyca
1 day ago Place Mobility
billing issue
customer service
Horrible service
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0likes
Comments
Someone else's TELUS TV+ profile has overwritten mine, serious account linking issue?
A couple of weeks ago, a relative signed up for a new TELUS TV+ plan under their own Telus Home Services account (separate email, home address, and account numbers). Unbelievably, on the very same da...
dteszka
1 day ago Place Home Services
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0likes
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New Fibre Service - Exciting - I get to contact customer service....
Your Fibre service technicians have wrecked my existing service upon installing the new fibre cables in my neighbourhood. Telus needs to take more care and locate existing services to avoid disrupti...
Only1JMc
1 day ago Place Business
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0likes
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