Community Spotlight3 MIN READStreaming on TELUS - September 2026A-B1 MIN READYou can win big every week this summer with TELUS Rewards!A-BHow to Recognize and Avoid Common ScamsA-B
Recent ActivityMost RecentNewest TopicsSolutionsClosed Captions on Digital TV Box Has the issue with caption settings not saving been resolved? I cannot get mine to save at all. My telus.net email was deleted by Telus yesterday After cancelling my Norton Online Security account by phone with Telus yesterday I discovered my Google workspace Telus.net email had been deleted. It appears no other service has been affected. I ha...Address Validation Request for PureFibre Attention: Community Managers / TELUS Engineering Tier-2 Support Issue Summary: I recently move into <redacted>, but the civic address is not yet searchable or indexed in the TELUS online booking...Software Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...Old hydro/tell pole removal Good morning ! We have a new hydro pole replaced in front of our property old pole and cable lines still attached to the rotted leaning pole ! cable lines are currently in the way of much needed ...Can I create a VLAN on (Boost Wi-Fi 6)? So I have created a 'Guest account' on my Boost v2 Wi-Fi to isolate a connected device. However, I now want to use a manual Ethernet cable connection using one of the 3 ports (#2) on the Boost Wi-Fi ...SolvedPure Fiber 5 Gbps Service not running at advertsed speed I am requesting a technical escalation for my 5 Gbps PureFibre service. Current performance is approximately 2.8 Gbps down and 3.9 Gbps up despite multiple hardware and provisioning changes. Frontlin...TELUS Security App not loading / crashing on iOS 26.6.2 Hey everyone, Is anyone else experiencing issues getting the TELUS SmartHome Security app to open? I recently updated my iPhone to iOS 26.6.2, and now the app simply won't load. It either gets stuck...SolvedNo dial tone and Telus is unresponsive I am disabled and live alone. My ONLY phone is my Telus landline. I pay my bill in full and on-time. My phone line went dead and this is the second day with no phone service. I do not have any access...Opt out of CGNat Hi TELUS_Support​ I was hoping to opt out of CGNat since it is unfortunately messing with my Port Forwarding and whatnot. I was hoping someone from Telus with the ability to allow me to so could co...
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