xray
Hero
since ‎06-20-2013
14 hours ago

User Statistics

  • 2458 Posts
  • 264 Solutions
  • 322 Kudos given
  • 816 Kudos received

User Activity

The system settings menu on the Optik box needs an option to set the volume to Fixed output at maximum or variable volume. The fixed volume at max should be the default setting. Most customers use the TV to control volume so this would eliminate the ...
I currently use a really awkward and round-about way of getting to the Call Control management screen from the MyTELUS app.Select accountPlans & DevicesManage your phone number[App redirects to web site]Select account againSelect subscriberBack to Pl...
I have a couple of suggestions to make Easy Roam more customer friendly:Have a threshold for triggering Easy Roam.There are many phones that for whatever reason leak a bit of data usage even with Data Roaming turned off. If there was a small daily th...
I have had 2FA turned on since it was first available.I noticed recently when I log on to My TELUS there is a warning prompting me to turn on 2FA. While it's good to prompt users to make their accounts more secure it's a bit annoying to see this when...