TELUS Neighbourhood

xray

I have had 2FA turned on since it was first available.I noticed recently when I log on to My TELUS there is a warning prompting me to turn on 2FA. While it's good to prompt users to make their accounts more secure it's a bit annoying to see this when...

xray · 09-12-2021

Now that this idea has been implemented (Thank you!)https://forum.telus.com/t5/Ideas/Have-a-way-to-set-alternate-accounts-to-watch-Optik-TV-online/idi-p/112254/highlight/true The next logical step is for customers to be able to manage it themselves i...

xray · 01-07-2021

Enable TELUS services in Google Takeout so that users can export their email and calendar data.

xray · 10-06-2020

It would be helpful to provide guidelines on the new post page advising users to provide basic information for the issue they need help on. There are many posts that just state they have a problem and then it's a game of 20 questions to find the rele...

xray · 09-30-2020

Those of us who have fat fingers and often hit the wrong or extra keys on our mobile devices would appreciate the ability to correct our typing mistakes.

xray

Sending a SMS message from my phone to my email works but not the other way around. The last time I used msg.telus.com was in 2021 and it worked then. It worked once today from email to my phone using msg.koodomobile.com instead but then a second tes...

xray

If you don't have an account with T-Mobile, they don't have any of your personal information. When you connect to T-Mobile, your phone number/SIM card identifies you and that's how T-Mobile knows you're with TELUS. Call billing information is exchang...

xray

Did you register with My TELUS for online access to your account? That's where I linked all my services. https://www.telus.com/en/support/article/linkadd-services-and-accounts@Lulu57 wrote:I want to bundle this, but I cant seem to get the right depar...

xray

That's strange. I checked it on the TELUS TV+ app around 1:50 PM MST and episode 3 was there under On Demand.

xray

Call Control has been a great option for me. I turned it on years ago when it first became available and I've literally had zero spam calls since then. I forget it's there and never even think about it. I'm not sure what administration you think you ...

TELUS Neighbourhood

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2FA for My TELUS logon not detected properly

Creating a member profile for access to just Optik TV should be a self serve function on My TELUS

Google Takeout for TELUS email

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