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xray
Hero
Joined 13 years ago
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Re: Got Scam Call
Never go to a web page link you got from a phone call. Never, no exceptions. Links from text messages and emails are a bit tricker to vet but a good guideline is if the official business name is not in the first part of the URL then it's a scam. For your link above you needed to see "https://....telus.com/...." to be legit. What you have instead is support-wiz.com which has nothing to do with TELUS.36Views0likes0Comments- 68Views0likes1Comment
Re: Wifi+ costs
WiFi coverage is about the signal reaching all parts of your home. That situation should not change much over time unless you move the router. If you say your signal is good for a month then deteriorates then the issue likely not coverage. You may be experiencing channel crowding/interference from all the WiFi signals from your neighbors. Depending on the router you have it may choose a different channel when it reboots so it may be good for a while until your neighbors reboot their routers and it chooses the same channel. Unless you only have 1 mobile device and nothing else like computers, tablets, smart devices, etc. I don't see how only using mobile data at home is a viable option.41Views0likes0CommentsRe: Wifi plus installed - now Tv has no volume
WiFi has nothing to do with your TV volume. You need to provide more detail in order to diagnose the issue. If you have Optik TV, which remote are you using to adjust the volume, the Optik remote or the original TV remote? If you don't have Optik TV then the volume issue unrelated to anything TELUS has done.29Views0likes0Comments
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