TELUS Neighbourhood

xray

Now that this idea has been implemented (Thank you!)https://forum.telus.com/t5/Ideas/Have-a-way-to-set-alternate-accounts-to-watch-Optik-TV-online/idi-p/112254/highlight/true The next logical step is for customers to be able to manage it themselves i...

xray · 01-07-2021

Enable TELUS services in Google Takeout so that users can export their email and calendar data.

xray · 10-06-2020

It would be helpful to provide guidelines on the new post page advising users to provide basic information for the issue they need help on. There are many posts that just state they have a problem and then it's a game of 20 questions to find the rele...

xray · 09-30-2020

Those of us who have fat fingers and often hit the wrong or extra keys on our mobile devices would appreciate the ability to correct our typing mistakes.

xray · 08-20-2020

It's frustratingly difficult to find live programs. The search function has a bias towards on demand programs. The as-you-type matches for live programs are off screen. There's too much drill down, scrolling and cursoring to go through the matches.Th...

xray

Are you talking about managing your Optik package from My TELUS or are you talking about something on the Optik box itself?

xray

If you don't know your WiFi SSID how you know it won't connect? Do you have other devices already connected like a phone or laptop? If so then look at the connection information on those and it will show the correct SSID.Alternatively you can use a b...

xray

It's under the Telus Services category. I just used it a couple of days ago. Note that you can only redeem for Telus services credit once every 12 months.

xray

All 3 of my 4K Optik boxes have been running fine since they came out years ago. 2 of the 3 are set to 4K output. When you installed the replacement did you use the new power supply that came with it or just swap the boxes?Perhaps you have some house...

xray

In the linked thread there was a suggestion by @Upcraft to do a factory reset and you didn't reply as to whether you tried that or not.https://forum.telus.com/t5/Internet-Home-Phone/Port-Forwarding-no-longer-works-on-my-T3200M/m-p/117741/highlight/tr...

TELUS Neighbourhood

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Creating a member profile for access to just Optik TV should be a self serve function on My TELUS

Google Takeout for TELUS email

New post guidelines

Allow us to edit our posts

Filters on Optik search

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