Neighbourhood ActivityMost RecentNewest TopicsSolutionsSoftware Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...Prevent Accidental Roaming Charges Mobile devices automatically connect to the strongest available network signal. Near international borders, particularly along the U.S.-Canada boundary, your phone may connect to foreign towers and t...Back Up Your Android Device Device failure, loss, or damage can permanently erase contacts, photos, and important files. Regular backups ensure you can recover this data and transfer it to replacement devices. Why Regular Bac...Transfer Your Phone Number to TELUS Moving your existing phone number from another carrier to TELUS preserves your contact information and ensures uninterrupted service. The transfer process completes in 2-3 hours. What You Need Befo...Travel Checklist For TELUS Mobility Planning to travel soon? Don't forget to configure your TELUS mobile services to avoid service interruptions and unexpected charges. Complete these setup steps before departure. Pre-Travel Setup ...How To Block Unwanted Calls and Texts on Android Unwanted calls and messages disrupt your day. Your Android device includes built-in blocking features to stop these contacts permanently. Block a Text Message Sender Open the Messages app on yo...How To Block Unwanted Calls and Texts on iPhone Unwanted calls and messages disrupt your day. Your iPhone includes built-in blocking features to stop these contacts permanently. Block a Text Message Sender Open the message conversation from ...Managing Third-Party Application Purchases Third-party vendors can charge applications and web services directly to your TELUS invoice instead of requiring credit card payment. These charges appear as application purchases on your bill. How...TELUS Device Care Complete Protect your Android or iPhone from loss, theft, accidental damage, and manufacturing defects. Coverage costs $17 per month and must be added within 60 days of device purchase. What's Covered ...Outbound Calling Name Display TELUS has a handy feature called Outbound Calling Name Display. With this feature, your account name can appear when you call someone, helping them identify your call before answering. This feature r...
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