Recent ActivityMost RecentNewest TopicsSolutionsPoor Routings to game servers I’ve been a long time customer at Telus for about 6 to 7 years and possibly experienced 3 or 4 outages since but every time I play Valorant or apex legends the routings to those games are horrendous ...Request for Cellular Tower Installation on First Nations Dear TELUS Communications Team, I am submitting this request for the installation of a TELUS cellular tower to address ongoing gaps in mobile coverage, public safety communications, and digital conn...WiFi Boost 7 Restarting Everyday Around 1AM Hello, I've been encountering an issue which seems to have only started recently. The WiFi boost 7 I got as part of upgrade to 1.5G on Jan 2026 has recently been restarting itself around 1AM-1:30AM ...iPhone SE unlock request please anyone help me to unlock it I want to unlock iPhone SE its purchase before 2017 Telus access problem! For the last couple of days I am having a lot of trouble reaching certain web sites, "telus.com" being one of them. After a lengthy investigation I find that Telus is using a reverse proxy provid...Home Security Commitment Period Can someone advise where in the Telus agreement there is a definition of the Commitment Period as it relates to Telus Home Security? We've had a Home Security agreement with Telus for 36 months and ...Double Charged I was double charged, I think because I didn’t realize I have automatic payments set up and manually paid the bill myself as well. The second transaction appears on my bank balance but doesn’t reflec...My Telus Connect App Need to have this working for when the tech comes tomorrow morning but I keep getting the error "oops...unable to login to this app with your My Account settings. Please try another account" I have....Equipment Return I was asked to return an equipment and that I will be charged for not returning it. I haven’t borrowed any equipment as everything was pre installed when I moved in to that apartment unit. When exp...Transfer of services to new pole required BC Hydro replaced our joint-use pole last year, along with many others in the neighbourhood. All other locations near me have had their telus services transferred to the new poles and the old stub re...
