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How connect 2.4ghz devices to new modem?
We just got a new modem and we have a few devices that are 2.4ghz and won’t connect to the new wifi. I believe there is a way to separate out the 2.4ghz signal on our new 30a modem—does anyone have ...
Kbunn
3 hours ago Place Home Services
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Closed Captions Size on Live TV
Following up on this closed thread: https://forum.telus.com/discussions/my_home_services_and_devices/closed-captions-on-digital-tv-box/176015 On the TV+ Android TV box, the caption settings I choose...
Northshorenomad
6 hours ago Place Home Services
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My account was suspended
I'm currently out of Canada in Europe so I'm having difficulty contacting telus and I noticed my account was suspended when I logged in on the desktop site. I'm unsure why, could you help me? In addi...
anzikry
7 hours ago Place My Account
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Customers Service ?
Just registered for this forum as it is very difficult to contact Telus to discuss Customer Service issues and matters. I feel that my time with Telus will be soon over as over the past 10 years lost...
EdwardHy
7 hours ago Place Home Services
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TELUS Disney+ Subscription Promo: Unable to Cancel and Being Charged Indefinitely
I’m extremely frustrated with how this has turned out. I received a free Disney+ promotional subscription through Telus. I’m not even sure whether I ever successfully activated or linked it to my Di...
teemac
8 hours ago Place Home Services
subscriptions
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3 Gig PureFibre — Severe Upload Throttling on Telus Server / Quebec Routing Loop
Hi everyone, I need help from a Tier 2/3 tech for a specific upload routing bug on my 3 Gig PureFibre plan in Alberta. Symptoms: - Download is flawless at 2.37 Gbps (maxing my 2.5G NIC). - Uplo...
RoadRunner99
9 hours ago Place Home Services
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Port gone bad (thanks Telus)
Looking for suggestions here. Got a new Telus phone and temporary # in June and ported a number from Public Mobile into Telus. You'd think it'd be a no brainer. That ported number is working fine, bu...
Jeferson
10 hours ago Place Mobility
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Telus US Roaming Text
I received a Welcome to the USA text with a 3 day complimentary roaming pass however I was not in the USA? Will I be charged for US roaming?
sandelwood
10 hours ago Place Mobility
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Business account appears closed after landline billing dispute
Hi TELUS Community, We have had a TELUS Business Internet + landline bundle for about 6 years. Our copper landline stopped working around June due to the copper network retirement, but we were stil...
0jmk8
13 hours ago Place Business
Business Internet
Business Services
poor customer service
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Old hydro/tell pole removal
Good morning ! We have a new hydro pole replaced in front of our property old pole and cable lines still attached to the rotted leaning pole ! cable lines are currently in the way of much needed ...
Mike82
15 hours ago Place Home Services
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