Recent ActivityMost RecentNewest TopicsSolutionsAnother updated TV box complaint… So I regrettably updated my TV boxes to the new Android system and what a let down when you have high end TVs and the picture is way worse than the old boxes. On our one cheaper TV you can barely tel...Crave TV issues I have a subscription to the Crave Premium but I can’t access all content or download shows on my IPad. This happens frequently in which I am able to sign in and everything will work fine and then I’...Trouble accessing crave account Hello, I have been on the phone with telus support for 1 hr and then crave support for 45 min ( then the call got disconnected when they put me on hold ). This forum has helped me in the past. I h...Profile Settings Not Holding Anyone having issues with profiles not holding when selected on TELUSTV-21T Android Optik TV+ I have a Main profile and one additional. When I turn off box or it goes to sleep and was last viewing...New 2026 Optik TV Box woes First take on our new Telus Optic TV box. We received our new boxes last week to replace the current 4 that we have. We were told by a friendly tech services rep in the Philippines that everything w...Optic TV PVR upgrade????? We received email that said we were required to upgrade our PVR cable modems to new improved models. They said that this upgrade, HOWEVER, this is really a big downgrade over what we currently have. ...Terrible customer service For all of you that are looking at getting a good customer service from Telus, don’t expect it anytime soon. I’ve had over 15 phone calls trying to get a new service installed at an our new house tha...Telus Mobility 14 day Asia Pass $70 I’m travelling to Japan in a couple of weeks. Telus Mobility has an Asia Easy Roam 14 Day Pass for $70. The Telus Mobility website says that it includes Japan; however, the MyTelus app doesn’t includ...Fibre optic service box installed on private property Ledcor assumed our property was common property, it is bare condo land and we have titles and property lines, They installed this in our side yard while we were gone, there is no easement or utili...INCONSISTENT BILLING - MULTIPLE "AGREEMENTS" I am wondering if anyone else is fed up with a communication company that doesn't communicate? I have had to go to the CCTS for one problem that eventually was sorted out regarding different amounts...
