Recent ActivityMost RecentNewest TopicsSolutionsHow to deal with outside broken wires and very simple people working for telus? Had a technician install new telus internet at the beginning of december. Technician had run to and fro between the house and the street pedestal, and determined that the wiring up on the electrical ...Telus has over-charged me thousands of dollars. I just realized today that Telus has been double charging me, charging two credit cards with the same bill and more for years!... I even found a quadruple charge in there! They also repeatedly turn o...Billing Issues I ended my Telus services and account last June. But I received an email from a debt collections agency that I owe an outstanding charge on my account. I never received a bill from Telus with the amo...5G Speed Issue I just switched to Telus 50GB unlimited and my speeds on 5G are slower than I had on Koodo. I called tech support and it was elevated 2 levels and I was told the service in my area for 5G was poor. I...SolvedAnnoyed of receiving invoices for service account that does not exist. Hi, I am annoyed of receiving invoices by canada post for service account that does not exist. I called customer service and they cannot find account. I am annoyed now. It’s related to Home security-...Collections Notice with No Information I have been receiving collections notices from a company called Debt Collections Agency (DCA) for a Telus Wireline account that I don't recall ever having. They are threatening to contact me at my ...Assistance Needed with TELUS SmartHome Security and ALEXA Integration Hello, About 72 hours ago, my ALEXA stopped responding to voice commands for my TELUS SmartHome Security. This issue has occurred before, and the typical fix was to re-enable the skill via the ALEXA...Discovery+ activation via Stream+ I am having issues activating my new Discovery+ app on Apple TV. I received the activate email from Telus. I clicked on activate and then directed to the Discovery+ webpage to log in. When I put in...Being billed by TELUS-Koodo for No Service or Connection A TELUS rep was trying to sell an internet service to me. I agreed to a trial for a month to evaluate the service while keeping a Rogers connection working. I decided not to use it and returned the e...Possible scam? Got a call this morning from 250-539-3463 with a new mobility rate offer for $34. Asked them to call back at 2PM. Have seen Freedom mobile, Presidents Choice, etc with this type of offer so just won...
