Community Spotlight1 MIN READ25 Days To Win Big: TELUS Rewards Holiday Calendar 2025A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsOptix TV wont turn on my optix TV box wont turn on, and been struggling to get through support to have it replace tried AI chat, which send you in circle between 3 answers tired "call me back", which it never did after...New Fibre Install keeps going offline I run what I consider to be a smart home with multiple security cameras, voice controlled lights, TVs, personal devices (phones, laptops, iPads), and a couple of cars that connect to wifi for OTA upd...Beware of incorrect upgrade information for Optik I was sent a text from Telus advising me that I needed to upgrade my Optik Box as my equipment was outdated. The text link which I opened showed the new google android boxes. However when I clicked f...Very Unclear Service I had a horrible experience with the Telus. I had a 2 years contract with telus from Jan1st 2024 so it will be expiring on 31st Dec 2025. On 1st Jan 2025—when I moved into my current address, I upgr...SOUND I am watching a show, whether live TV, recorded or streaming. The sound volume goes up and down during the show. At times (TV sound 1-100) it will be just right at 10, other times it is 50. This is ...Got Scam Call I got a call from 1-844-999-9927, asked me to install network security as I have hacking issues and they made me read a page, I think “https://www.support-wiz.com/Telus-Technical-Support.html” this ...Duplicate hydro pole still in place Hello, BC Hydro moved their lines to a new pole earlier this summer and cut down the old pole, which still has Telus lines attached. As a result, there are now two poles on my boulevard and we're tr...Telus Connect app Boost devices not displayed This is a recurring issue that I started having about a year ago when I first signed up with Telus Internet but seems to still be happening and I can't seem to have a clear fix. It was fixed, I thin...Bad Shipping Address - Can't Get My Phone I've been a Telus customer for over 20 years. On Nov. 22, I ordered a new phone and plan, as my old one was due to expire, and I was on the buy it back program. On Nov. 24, I received an email indi...Telus sent me to collection agency without contacting me I received a mail from General Credit Services Inc stated that they have been contracted as the authorized collection agency because I own $1919.58 to TELUS CORPORATION PAYROLL I do recognize t...
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