Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
5,760 PostsLatest forum discussions
Resolved! Re: Bring it back assessment inaccurate
*Warning: Beware of Telus Business Solutions Scam (Nov 2024)*After 34 years of loyalty, I'm severing ties with Telus due to a devastating experience.On Mr. John Paul from the Philippines, claiming to represent Telus Business Solutions, contacted me w...
Cellular Apple Watch on Telus Business Mobility - Horrible Customer Service
My experience with Telus Business Mobility Sales, instore associate, and tech support over the last two weeks is listed below. I don't know where to go at this point, so please have someone reach out to me about this as from my perspective, the only ...
Cannot customize channels online?
This is my first time posting and from reading other comments and questions, it seems like you have to be polite. Well I will be, but really don't want to.2 hours on the phone with Telus. Another hour on the website.Why, at the very last minute of tr...
Optik TV
I am unable to see the Optik TV page on the computer website after logging in. It will show my Optik account number and the words something went wrong Try again later. This has been like this since September.The new webpage formating sucks BTW and wh...
Still no way to delete or password protect access to apps on Optik TV
There’s a pile of posts from over the last 3 years all asking to allow users to remove/disable/password protect apps so children cannot just instantly access YouTube and other such sites using the app menu. Sure I password protected the channel but m...
Send us a private message
When you get asked/told to send us a private message. @TELUS_Support At the top right hand of the page is an envelope. Click on that and you should be able to send us a private message. NOT easy Just click on the user name TELUS_Support and you will ...
Using Telus Rewars Towards Bill
I don't see the option to select to use rewards credits to pay towards bill. Has it been discontinued or is it no longer in the rewards catalog?
Resolved! [Megathread] TELUS Rewards
Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! From Winners and Uber gift cards, to brand new electr...
Addressing protocol in Telus emails and in online messages to customers
I'm being addressed such as "Hi, FamilyName", either some monkey could not decode a complicated from that says 1st Name= xxxx & Family Name = yyy or some even worse moron thinks that it is proper to address people by their family name only. You can a...
4G or NOTHING?
I live in the sticks with no other internet except my hot-spot, no low-speed data coverage and my contract says so many GB's worth of high speed data after which it's low-speed. The problem is that there is NO low-speed data service. This amounts to ...
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