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Massive reported network traffic on MyTelus?
I have fibre service with an NH20A in bridge mode to my own modem. I have nothing plugged into the other NH20A ports. I am seeing massive internet usage when I log into MyTelus, much higher than the activity reported by my router. At first, I thought that my router had picked up a botnet, as it was an ASUS RT-AX88U Pro that was part of the vulnerability discussed at: https://www.tomsguide.com/news/arcadyan-router-malware ... so I did the factory reset on my ASUS, and rebooted it daily, but the problem reappeared. So recently, I got fed up and purchased an Ubiquity UCG Ultra to replace the ASUS. I still see the massive data transfers on the Telus web site. For example, I show total usage so far today of 3924.27 GB on the telus web site, but only 14.8 GB for the last 24 hours on my Unify dashboard. I'd like to update the firmware on the NH20A and maybe do a factory reset. Are there any risks to doing this? Will the admin password printed on the NH20A still be in effect? Any other ideas on what could be causing this would be most welcome. Thanks for reading.Doug93 hours agoFriendly Neighbour43Views0likes3CommentsCan not access Telus Router
Can not access Telus router with given info on the router. How do you reset it?Solved57raptor4 hours agoFriendly Neighbour33Views0likes11CommentsWi-Fi 7 booster (B30A) bridge/AP mode
Hi all, Is it possible to set the Telus Wi-Fi 7 booster (B30A) to bridge/AP mode? I already set the NH20A to bridge mode, plugged my Unifi router to it and my network is routed by the Unifi device. However, when I connect the booster to Unifi, the booster is providing its own IPs to wired and wireless clients. And in settings menu it literally says Operating Mode: Router. How do I set the booster to bridge/AP mode? Thanks!Bittabola5 hours agoFriendly Neighbour75Views0likes6Commentsprotection numérique - pas visible dans mon espace client
Le 20 octobre 2025, j'ai souscrit à la protection numérique propulsée par Norton et j'ai été servi par l'agent X330837. J'ai reçu un courriel de confirmation (no. 9174389834713592996) et un no de compte. Mais je n'ai jamais reçu le courriel d'activation de Norton. Depuis le 20 octobre, Telus me transfert d'un service à l'autre sans jamais me répondre vraiment. On me dit que je n'ai pas le service, mais je le vois dans mes "ententes de service" avec le numéro de client qu'on m'a donné, mais ne le vois pas dans "mes abonnements". J'ai fait une plainte au CRTC et à Telus, mais j'aimerais qu'on règle mon problème. En passant, le service à la clientèle/soutien technique de Telus est passé de bon à très mauvais et je ne recommande à personne de prendre Telus4Views0likes0CommentsPacket Loss @ ip4-1.eyrkonaeac04.dialup
Hello. I seem to be getting fairly high packet loss at ip4-1.eyrkonaeac04.dialup mtr -r -c 100 8.8.8.8 1m 53s Start: 2025-11-09T22:26:18-0500 HOST: leaf Loss% Snt Last Avg Best Wrst StDev 1.|-- _gateway 0.0% 100 3.8 3.9 3.4 5.2 0.3 2.|-- 192.168.2.254 0.0% 100 3.8 4.6 3.4 5.5 0.5 3.|-- ip4-1.eyrkonaeac04.dialup 19.0% 100 8.3 7.4 6.4 9.1 0.6 4.|-- ??? 100.0 100 0.0 0.0 0.0 0.0 0.0 5.|-- ??? 100.0 100 0.0 0.0 0.0 0.0 0.0 6.|-- 154.11.6.216 0.0% 100 7.7 8.2 7.4 10.3 0.6 7.|-- 72.14.197.144 0.0% 100 7.7 8.3 6.9 10.8 0.6 8.|-- 192.178.99.35 0.0% 100 7.7 8.2 7.4 9.4 0.6 9.|-- 142.251.68.27 0.0% 100 7.7 8.3 7.4 9.6 0.6 10.|-- dns.google 0.0% 100 7.7 8.4 7.4 9.6 0.6 This makes calls/online gaming really difficult as the connection completely drops for multiple seconds. I've conducted the preliminary troubleshooting as noted here with no change.aryankothari129 hours agoJust Moved In25Views0likes1Commentprogramming rca tv on new digital box remote
model number-rnsm4025 tried all codes wont work, tried auto code search only once tv said 'not available' never showed mute icon. called an agent tried all codes provided manually no go unable to program is there a known code that will work with this tv? tried all rca, curtis, and sony options no go. 3 digit code as per new android tv boxes. rcs smart tv virouso thank youRollandg10 hours agoNeighbour41Views0likes6CommentsWi-Fi 7 Booster as a regular AP
Hi all, I got 3 gbps service installed today and received a Wi-Fi 7 booster as well. I set the NH20A to bridge mode on the 10 gbps port and my Unifi router is acting as the router, which is nice. However, the remaining ports on the NH20A are not giving away Unifi's IP address, still generating 192.168.0.0 addresses. Is this normal? Is there any way to make these ports to work as a regular switch? I connected the Wi-Fi 7 booster to my network. It's receiving an IP address from Unifi but it's not accessible on that address. When I connect to the booster's AP, it's giving out 192.168.0.0 IP address. Is there a way to make it work as a regular AP and let the Unifi router provide IP addresses to clients? Thanks all!Bittabola11 hours agoFriendly Neighbour48Views0likes1CommentFree $400 prepaid visa offer
I signed up for telus services and was told I would get a $400 visa giftcard. It has now been almost 3 months since I started my services and I have not received anything yet. Every person I speak to has told me something different about the where abouts of the card. Has anyone else had a problem receiving the visa offer?jessicacae11 hours agoNeighbour27Views0likes1CommentLangdon fibre
Any new updates on fibre coming to Langdon? It’s already in all the new neighborhoods which neighbor almost every pre existing neighborhood. Starlink, Eastlink etc are okay as bandaid but these won’t be able to handle the load as technology keeps advancing. going to council is almost a waste of time our local councillor is ancient and I don’t believe really understands or would be affected by the change.valleybowhunter12 hours agoNeighbour10Views0likes1CommentNo one from Telus Bothered to contact me about my contract coming for renewal
Huge bill increase. They were sure persistent in wanting me to change to telus from Rogers and now that I have done that they have just abandoned me as a client. my bill is way higher and it is terrible customer service92Views0likes4Comments
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