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lol closed captions-can't find 'em
Been reading all the complaints re the size of the CCs...my problem is I can't figure out how to access them at all. When I use the voice button, it comes up saying that the CCs aren't on this app...what 'app' are they on? Not even worried about the size, although I empathize with those that are..but can't seem to access them at all..I am a newbie, so please be gentle...My technician no-showed to my appointment
I had a scheduled appointment for Saturday, April 11 from 8am - 9am. I was told multiple times via text that I will receive a call 15-30 minutes before arrival. However, no one has called and I am in desperate need of my internet being connected. This is absolutely unacceptable, as I have been living in my new apartment for over 2 weeks, and this was the first available appointment I could get. I require Wifi to connect to my TV, amazon alexa, and to complete my work! I have a dog who I leave at home during the day, and without Wifi I am unable to connect to my alexa to check on her and have the tv on for her to have background noise. When should I receive a phone call regarding my appointment or what can I do now?
Telus Charging me for the Expired Contract Plan
I ended the Telus contract on 2026 January. Because it was 2 year contract and it was expired by that time. Now, I received an email that I had an overdue balance to pay. They are charging me for the homephone (I never used it) which was included in 2 year contract. I already ended and returned the equipments to them. I already had a long conversation with them and I thought it was resolved at that time. Now, I will have to talk with Telus agent again for hours and this is so much annoying.
TELUS Home Assistant w/ Optik TV
I have a Optik TV PVR (Arris VIP5662W) and trying to connect it to Google Home. I'm able to connect it to Google Home but it doesn't ask me to change the name to a more friendly name. I tried many times unlinking, resetting the box/router, changing the box name in the Optik setup screen. Nothing seems to work. Is it because my Optik TV PVR is too old? To have TELUS Home Assistant? I believe I had it setup with TELUS Home Assistant several years ago but stopped using it as it was a little flaky and was curious if it got better.
TelusTV+ Guide Freezing on Apple TV
Anyone else having this issue? TelusTV+ guide is extremely frustrating to use as it constantly freezing and switches between days / hours when scrolling the guide, depending on the length of the program scrolled past. Constantly having to reboot the box just to use the guide. Thanks
