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Can't Fast Forward Recorded Program
I recorded The Great Canadian Baking Show series from the CBC Calgary channel (204), but I can’t fast-forward through any of the episodes. A previous thread on this forum from two years ago mentioned that fast-forward rights for CBC Edmonton were misconfigured in the system. Has this misconfiguration returned? I’ve recorded this CBC program in the past and have always been able to fast-forward.
Need Explantion
I requested my move before November 15th and with the irresponsibility of the technician my 2 scheduled appointments were moved to another dates. Its 21st of December and my landlord is really getting upset for me using his wifi since November 28th. I pay him everyday for the wifi because I didn't sign the lease for internet. I have pictures which I cant share here as there is no options for sending pictures. I really need an explanation for why its been taking long and who are responsible for all this . As, a customer its not fair and I have been treated well either. Telus knows my health conditions and still they treating me like that
Got Scam Call
I got a call from 1-844-999-9927, asked me to install network security as I have hacking issues and they made me read a page, I think “https://www.support-wiz.com/Telus-Technical-Support.html” this is the one and it will cost me 199$. Is this really Telus & do you have such network security? please confirm soon!Hisense tv remote problem
I have just signed up with Telus TV and have found many obstacles to having a smooth user experience. (And getting the correct info is a royal pita) my latest problem is pairing my Hisense TV (58A51HUV) to the Bluetooth remote. The startup/install process recognizes my Hisense TV and initially allows mute and volume controls but when selected does not work. I’ve tried manually entering codes using the Telus list for Bluetooth remotes but none work. any ideas?
Special Offer Availability
I am a landlord with two separate properties in Edmonton. The properties are less than 10 km apart from each other. I supply 1 Gig fibre internet for each properties. Today I accepted an offer of 3Gig Internet for one of the properties at a 2-year price of $100/month. I went to the other property's account to get this same offer - and it's not available. Can someone please explain how two properties in the same geographically area of the same city are not able to get the same offer? The customer support person said that all Black Friday deals have been cancelled - if that's true why was it available for one property and not the other? Nothing in the ad for the offer said anything about Black Friday. Have a Sweet day, Laurie May
New Fibre Install keeps going offline
I run what I consider to be a smart home with multiple security cameras, voice controlled lights, TVs, personal devices (phones, laptops, iPads), and a couple of cars that connect to wifi for OTA updates. I was previously on braided copper and was told we have 'too many devices' to sustain strong wifi. We struggled through with connectivity issues, rebooting the modem multiple times a day, and when PureFibre came to our neighbourhood we scheduled the install. The tech came today to install the wall-mounted fibre modem and left us with a Boost Wifi 7 device connected next to it. We are on PureFibre 3 Gig, which I was told will sustain our devices. It's a price jump of over $40/month. The tech wasn't gone for more than 20 minutes after the install was completed when everything died. The Boost device had a blinking green light. Then the light went red. Then it came back on green then finally settled on solid green. This happens every few minutes. I have placed a call and the tech suggested 'rebooting the modem'...that didn't work and it's still cycling through offline and online. Honestly if this is what I'm going to be dealing with for $40 more per month, I don't want it.
Beware of incorrect upgrade information for Optik
I was sent a text from Telus advising me that I needed to upgrade my Optik Box as my equipment was outdated. The text link which I opened showed the new google android boxes. However when I clicked further for information to start the upgrade process I received and error message stating it could not confirm my address. I called Telus and the agent told me know problems, he could help with that and would send me "new equipment" I was to get and email confirming when the boxes would be shipped. I never got an email but the very next day Fedex showed up at my house with a package containing 5 4K Optik wireless boxes. No information in the packing except that the usual install info, none of the boxes had remotes. There was also no information detailing how to send my boxes back. Strike 1. Today I called Telus and got an agent who assured me that the box although they said 4K Optik wireless, they were in fact google boxes just repackaged, I told her that I did not need 5 as a previous tech in my house had taken 2 extra ones. She said no problem she would send an email with the instructions on returning my old boxes and the extra ones. Strike 2 - as none of the new boxes came with remotes she said she would send me one for free , would charge me for a second but give me a credit but if I wanted a third I would have to pay. She assured me that everything would work and I would have cloud recording. She offered to put me through to Tech support to help with set up. An hour later the tech came on line and explained that I had the old Cisco boxes I would not only need to replace these but also change my existing plan and I would have to fill out a form for this and the process would take 8 weeks!!!! She emphasized that the 4 K boxes were not android boxes but just exactly that!!!. She said I could use them but beware that my existing recordings would get deleted!!!! So now I have 5 boxes which are really no value to me and I am no further ahead - just a lot of wasted phone calls with incorrect information. I am waving a white flag
