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TELUS Home Assistant w/ Optik TV
I have a Optik TV PVR (Arris VIP5662W) and trying to connect it to Google Home. I'm able to connect it to Google Home but it doesn't ask me to change the name to a more friendly name. I tried many times unlinking, resetting the box/router, changing the box name in the Optik setup screen. Nothing seems to work. Is it because my Optik TV PVR is too old? To have TELUS Home Assistant? I believe I had it setup with TELUS Home Assistant several years ago but stopped using it as it was a little flaky and was curious if it got better.
lol closed captions-can't find 'em
Been reading all the complaints re the size of the CCs...my problem is I can't figure out how to access them at all. When I use the voice button, it comes up saying that the CCs aren't on this app...what 'app' are they on? Not even worried about the size, although I empathize with those that are..but can't seem to access them at all..I am a newbie, so please be gentle...
TelusTV+ Guide Freezing on Apple TV
Anyone else having this issue? TelusTV+ guide is extremely frustrating to use as it constantly freezing and switches between days / hours when scrolling the guide, depending on the length of the program scrolled past. Constantly having to reboot the box just to use the guide. Thanks
How to report frequent outages?
Hi So I've been through the poor chat robot and it's cycles endlessly today. My Internet keeps dropping and all I want to do is report the outage, and instead I'm recycling through the same options again and again and again until the bot just says customer service is closed. Is there no one working at all there? I can't report an outage without seeing damage or the cause first hand? I'm getting really tired of the run around here. We're not in full on dystopia yet, can we please get some simple tools to even alert Telus of issues? Every time, it's hours just to report the issue, if there's even customer service working.. No techs? Nothing? I'm getting really frustrated with companies wanting to make everything as awful as possible for the customer.
