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Port Forwarding Issue
I want to host a server on teamspeak3, but this requires some port forwarding to work. The below site link says they're not open when I tested. https://www.portcheckers.com/ EDIT: I went to get into port through cmdprompt telnet, with command 'o port <port number>'. It couldn't open the port. I hope Telus isn't simply blocking all port forwarding. If they are, then I'd (politely) ask why?SolvedJaybor13 hours agoNeighbour7.3KViews0likes5Comments
Telus TV+ App / 4K Apple TV Box
I was getting conflicting information about watching 4K channels via a 4K Apple TV box since before I changed over to Telus services. I found it hard to find the information I needed on this forum and different Telus staff told me no, and also yes. I asked for an email from Telus for clarity and received the following: Hi ******, Customers can watch 4K channels on the Apple TV box if they have the Apple TV 4K 32GB box, an active subscription to TELUS TV+, an internet connection, an iTunes account or Apple ID set to Canada, and a Gen 4 or higher Apple box. Additionally, customers must have a HDTV3 TV and purchase an HDMI cable. The Apple TV box allows customers to watch movies and shows in 4K HDR, access the Apple TV App, download games from the App Store, view iCloud Photos, connect Apple Music to their home theater, and share photos and videos with AirPlay. Sincerely, Your TELUS team So I went ahead and bought the newest available Apple TV box (2022 - 4K - 3rd gen). Those of you with an Apple TV 4K box and a TV subscription with 4K channels will know this is not correct information. Looks like I am stuck with the apple TV box I purchased that cannot display 4K (Sportsnet) channels through the Telus TV+ app, and and the Sportsnet+ App only displays in 1080p. Does anyone know if the Telus TV+ app is ever going to be updated to support 4K channels? Thanks.SolvedLS24617 hours agoNeighbour2.2KViews0likes3Comments
Price Raised While in Contract
I negotiated a new contract on July 7 for $152 per month tv and internet. Looked at my account today and there was a new contract on July 24 for over $170 per month with the addition of detour mini offer, and National Geographic mini offer, added to the contract that I didn’t authorize . I expect the contract that was negotiated will be honoured.Solved310Views0likes5Comments
Scam Calls
Repeated early-morning VISA scam calls from boiler rooms in India. This morning, I pushed the botton and spoke with "Sam". I gave him my usual advice about his pencil and what to do with it. One automated message today gave a number for call-backs: 519-398-1988. I called it from a different number. "Eric" answered, and I asked him whether "Sam" was comfortable. I redialed that number and was informed that it is no longer in service. I dialed that number from the number I had received the initial call on. It rang. I am now receiving repeated calls from the boiler room, like a hive of angry bees I have poked. This happens from time to time. (I cannot afford not to answer calls, even from unknown numbers; I work freelance and I have very sick family members in other area codes.) Information online says this number belongs to Telus: https://www.datacorelookup.com/Phone/519-398-1988 Visa scammers and their illk are not just annoyances. They are big-time international organized crime, earning huge amounts of money for criminals. What is Telus doing to stop its services being used for this purpose? Does Telus have no safeguards in place to identify abuse of its services? In the past, I have identified numbers being used for the CRA scam and traced them to a smaller Ontario service provider. I ask Telus the same question I asked them (yes, I have emailed abuse @): Your subscribers are using these numbers for extremely high volumes of calls, and switching numbers every few days. Why are there no mechanisms in place to detect and deter these criminals? If anybody here can tell me, you are welcome to do so!Solvedkeb2 days agoHelpful Neighbour18KViews1like22CommentsTELUS - Gmail Inquiry
I've been paying over $15 per month for Telus webmail (2 email addresses) for years...although most email services are free. Now they've migrated the accounts to Gmail. Can I stop my monthly payments to Telus or will I finally have to get new email addresses?Solvedbjaggard3 days agoNeighbour17KViews0likes11CommentsCustomer Service Wait Times
I just spent a frustrating 2.5 hours on the phone waiting for and then talking to customer service. (Before that, I tried to get my problem solved on-line.) When the agent(s) spoke to me they were courteous but by the time the call was picked up, I was low on patience. I had spent the time listening to the incredibly repetitive 'music' and the continuous loop of all the good Telus does in the world. No doubt it's true, but basic respect for the time of your customers would be good too. Why was I not offered a call back? If the call centres are deliberately, or unavoidably understaffed, that would be a reasonable way to avoid disgruntled customers. I can only conclude at this point it's because Telus actually doesn't care about their customers, they are too interested in expanding their business in all directions and patting themselves on the back for being good corporate citizens. Get back to the basics of service before it's too late.Solvedannekaye3 days agoNeighbour9KViews7likes6CommentsACN_3545 Error on TELUS TV+
Telus tech support had to recreate my profile now my Telus TV+ (PIK) gets above error code when logging in. Did the following on my android TV: Cleared cache and restart TV (did not solve) Uninstalled Telus TV+ and restart TV Installed Telus TV+ and restart TV (did not solve) Searched Telus neighbourhood and no solution offered to anyone Please resolve issue.Solvedb4ufreak6 days agoFriendly Neighbour335Views0likes2Comments
Installing Multiple Home Phone Lines
How would one go about installing 5 separate individual phone lines in a house.Solvedzacrjp6 days agoNeighbour2.2KViews0likes3Comments
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