Featured Categories
Forum Widgets
Recent Discussions
Can not access Telus Router
Can not access Telus router with given info on the router. How do you reset it?Solved57raptor2 days agoFriendly Neighbour52Views0likes11Comments
Stream+ won’t activate
Signed up for stream+. Activation links don’t work. Message come up can’t display page, refresh or return later. Tried all troubleshooting, read all articles. No current Disney or prime account. Just doesn’t work. Telus Ai chatbot useless. Help!!! Ready to cancel already.SolvedDesperate4elp8 days agoNeighbour9Views0likes1Comment
Brilliant Minds Mislabelled On Guide Last Two Mondays?
I have my PVR set to record Brilliant Minds on City TV every Monday night. There was no recording from October 27 so assumed that a new episode did not air that night. Noticed that it is not scheduled to be recorded tonight either. Looked at Telus Guide and see that City TV has two back-to-back "NEW* episodes of Hudson & Rex scheduled tonight. Wondering if one of those is supposed to be the new episode 7 of Brilliant Minds? I checked On Demand and see that episode 6 of Brilliant Minds did in fact air on October 27 after all, but it was not recorded. Is this because City TV had it mislabeled as Hudson & Rex so the PVR did not pick it up? Please correct this Guide error so that the PVR can record episodes. Thank you!SolvedPollock9 days agoAdvisor42Views0likes3Comments
Smart Hub temporarily blocked
I received an email from Telus at 5:08AM indicating that they detected my Smart Hub in a non designated location. The Smart Hub had not been moved, and when we got up at 8:00AM, the internet was working fine. This was in Strathcona County, AB, and I would like to understand what would cause this detection when the Hub was not moved.Solvedronikirk10 days agoNeighbour36Views0likes1CommentApple TV 4K channels
I am wondering if we have any updates on the Apple TV version of the TV+ app. While the Apple TV app has been out for a long time it seems to not be getting any better. I see all of these new apps coming out for the Firestick and built in tv apps for Samsung and LG. The new apps have 4k channels where the Apple TV still doesn’t (at least on my end it doesn’t). just wondering if there is a time frame as to when the Apple TV app will be updated to feature parity. It could be a placebo but it also seems like the Apple TV app is lacking in streaming quality compared to the other. i appreciate Telus putting this app everywhere but surely they should all be equal.Solved65Views0likes1Comment
Monitor home devices usage of wifi without using the Telus Connect app?
Is it possible to monitor which devices are using my home Wifi without using the TELUS connect app? I found the app does not provides comprehensive information about each device using our home wifi. My concern is unauthorized usage of our home wifi since our Telus device is used by the former resident of our current home. ThanksSolvedSedum202623 days agoFriendly Neighbour96Views0likes2CommentsArcadyan Bridge mode
I have a sonos system. With a recent update, the desktop control system works, but the App (Apple & Android) don't find the system. After 30+/- minutes with Sonos support, I was told that the only solution is to put the router(s?) into Bridge mode. I have fibre optic service with 2 Arcadyan boosts and the Technicolor base unit. I've logged in as "admin" on all devices and haven't found a direct reference to "bridge" mode in any of the menus. Can someone provide some guidance? ThanksSolvedBikebank26 days agoNeighbour71Views0likes2Comments
NHL Center Ice
I just noticed on my channel guide that I'm subscribed to the NHL Center Ice channels. I never subscribe to it. How do I unsubscribe from it or is it on free preview right now? When I log into MyTelus account, NHL Center Ice isn't even listed as a channel package or additional channels.Solvedjackrabbit00027 days agoLeader101Views0likes2Comments
Tags
- internet71 Topics
- Home Services60 Topics
- Optik TV48 Topics
- Purefibre31 Topics
- wifi26 Topics
- Fibre22 Topics
- telus21 Topics
- TELUS TV+19 Topics
- installation17 Topics
- booster13 Topics