Recent ActivityMost RecentNewest TopicsSolutions4k Wireless Remote Box going nuts My 4k wireless box has a mind of its own. It periodically drops the picture but not the sound. Then after a few minutes it goes silent. When the picture drops I can go to guide and see the guide PLUS...Terrible Customer Service Paying customer for 25-26 years. I am tired of being lied to and these agents on the phone not volunteering information and providing all the information required before hand. I'm tired of was...Should the TELUS boosters connect to B20T or NAH Hello: I currently have TELUS Purefiber 250 subscription and our existing set up is a Wifi Hub B20T connected to a Network Access Hub which is then connected to a Nokia ONT where the fiber optic goe...SolvedTelus is not even monitoring my system So I find out today after looking in my settings that Telus isn't even monitoring my system. WTF am I paying for? 4 months now and it isn't monitored. I'm the only contact. I knew it was going to be ...Accessible rate plans I see that Telus offers $20 off and 20GB bonus data on their plans for people with a disability (https://www.telus.com/en/about/accessibility/accessible-services#Accessiblerateplans). My question is...Home services - billing Hi I renewed my home services contract for a further two years in may 2026 and my most recent bill shows charges which are higher than what I discussed with the agent on the phone. The difference...Pay Off Bring It Back Balance Early I want to pay off the existing Bring It Back Balance early so that I can downgrade the current cellular plan to something cheaper and in line with my current usage. There is no help documentation fo...Smart Home app not working I cannot get my Smart Home app to display the security controls. It keeps giving me an error message saying that account is not connected, and directing me to link it at telus.com. According to that ...Weird Customer Service I've been with Telus a while now, but after today I'll probably be switching. I tried calling to get a new plan but it was such a pain I gave up. Spoke with a lady, I'll withhold her name, but she ...Are [email protected] and 1844-888-4440 legitimate? Receive an email from [email protected] and a call from 1844-888-4440 regarding Telus promotion. Just wanted to check if they are legit?