Recent ActivityMost RecentNewest TopicsSolutionsERR_AGL ACN_3545 trying to log in to Telus TV+ iPad App I get the login error: ERRAGL ACN3545 when I try to log in to the Telus TV plus iPad Application. According to a search I found this recommendation: To help the support agent understand, ask them s...They'll tell you there will be no change in your bill then ding you for $$$ My old Wireless Home Phone (WHP) was a POS since day one and finally totally died. After a day and half of getting the run-around, I finally got Telus to send me the latest model. They didn't mention...TV NEVER DELIVERED, NO HELP WHATSOEVER, ITS BEEN 9 MONTHS Signed up with Telus in June 2025, signed up for the Optik tv and internet promotion with the free 55" tv. TV has never been delivered, i've called multiple times and never gotten anywhere. Ive had n...Prepaid Balance Over $100, Gone!? WTH, Telus! I had a balance of over 100 bucks. I have the 19 dollar plan that renews automatically from my balance. Where is my money? Webstore - Issues trying to contact Is anyone else having an issue with the Webstore? I placed an order and yesterday they emailed saying they tried to call me to verify the order and it is on hold currently. The number they called i...Build-out plans for fiber into existing neighborhoods I'm looking at having a home built in Inglewood, and want to have fiber internet service, but it doesn't look like Telus fiber services are available there. Where to I go to find out about Telus serv...Disability tax credit - internet for good Hello, I just qualified for the disability tax credit so I qualify for internet for good rates? Telus Business Wifi - 2.4ghz mode Telus business wifi - using business meraki and direct router portal Need to set up dedicated 2.4ghz band for smart things in office. Support ticket portal is broken, will not allow a ticket to be...Adding internet at a family cabin I am a longtime Telus customer with a home bundle. I have bought a family cabin on a gulf island and would like to add internet for some part-time or seasonal television streaming. Is there a discoun...Likely a Scam and fell for it. I have ordered a new phone & plan online. The order has not been processed & I want to cancel it. Can I do this online or do I have to speak to someone at Telus? there was a telus rep that called....