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Telus TV mini - such a downgrade
Had our 3 old Telus Optik boxes replaced with the minis. What a downgrade: The feed often freezes or just goes blank, particularly when pausing live TV Periodic notifications that the remote has ...
rx999
2 hours ago Place Home Services
Home Services
Optik TV
TELUS TV+
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5likes
Comments
It begins again = $380 AnHS charge on my account!!
Telus fixed the first mistake by accidentaly cancelling my account because someone tried setting up a new account at my address. To date this has now cost me 2 days of work and 5+ hours. I am averagi...
Omenz0970
2 hours ago Place Home Services
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0likes
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Telus TV+ app gets an F score! Why is it so terrible? Why are we charged full price?
Why is the Telus TV+ app so unstable? Since it was first introduced in July 2026 it has been a terrible experience. Very poor quality, very slow response, requires daily reinstall, such poor service....
cgromano
3 hours ago Place Home Services
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1like
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TELUS — Is this really how you treat your elderly customers?
I’m extremely disappointed with our experience trying to restore service for my 84-year-old mother-in-law. Her service was disconnected due to non-payment. We asked her to call TELUS to add my husba...
jinko
3 hours ago Place Home Services
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0likes
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Telus Technician told me to lie
I am disabled and alone. My only phone is a landline. I made an appointment a long time ago for a Telus Technician to install a backup battery system for my landline in case of a power outage (this i...
TelusCustomer5
5 hours ago Place Home Services
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0likes
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How to cancel order for home internet "before" Telus install the internet
I made an order for the home internet as a first time user for Telus. However, when I tried to "link" the account number that Telus provided me, it said the order has been cancelled. So I tried to r...
WantToCancel
6 hours ago Place Home Services
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0likes
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Can't add extra time to recordings on mini
Among the many issues related tot he mini's, the most frustrating thing lately is that I can't add extra time to recordings. So my 2 baseball games recorded yesterday ran out of time in the 8th innin...
strohi
7 hours ago Place Home Services
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0likes
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Managing Boost Wifi via Smarthome App
I am unable to manage my Boost Wi-Fi via the new Smarthome+ App. There is no option to view or change the SSID name or password. No option to enable / disable guest. No option to remove or add the bo...
Chrisq
7 hours ago Place Home Services
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0likes
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Want to cancel service!
Hello, I have ported my number to a new provider but keep getting billed by telus. How do I cancel and get the credit for the service which isn't being used or provided? Thank you for the help.
rgrevy
7 hours ago Place Mobility
Horrible service
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0likes
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Telus TV+ Missing Regional Channels
Telus TV+ Is missing regional channels. No matter the browser the app or device the regional specific channels don't show. This is quite frustrating and annoying as a lot of the events being streamed...
Peps
8 hours ago Place Home Services
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0likes
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