Recent ActivityMost RecentNewest TopicsSolutionsWifi Coverage Outside Hi, I recently upgraded from Shaw to Telus PureFibre Internet 3G. While I don’t have significant issues, I find the coverage on my detached garage to be weak, as I’m always having connection issues w...Cannot activate disney and amazon on optik tv Technician came over and installed everything, security and all that optik box thing. I recieved and email to activate prime, netflix, and disney. Clicked on that green link, it goes to the optik tv...MYTELUS APP Once again, I'm having problems with the mytelus app. Honestly, it's getting very annoying. Here's the funny thing, my internet is with Koodo. TELUS seriously needs to do better and stop with all...Wifi intermittent across devices I've got TELUS PureFibre Gigabit Internet, an ActionTec T3200M modem, and within the last month, all of my devices in the house (though at different times) have dropped the wifi, then tried to reconn...Prime on TelusTV+21T Today the prime button brings up a black screen. I go to settings>apps>prime and it asked me to go to prime website and enter a code on TV. This is how I set it up two years ago. Done, OK I am watchi...Cannot Access Gateway Modem I am having issues trying to connect to the Gateway Modem. From what I understand the IP address is http://192.168.1.254. Username = admin I have no idea what the password is. Suggestions from th...International Travel Passes New to the Forum. Has anyone heard if Telus/Koodo have any plans to add International Travel Passes the way Bell and Rogers have. Instead of the daily rate of $18/day that Telus/Koodo charge ...TELUS TV Digital Box Offer Have not been here for a long while. I recently got this free upgrade offer via email from Telus. Currently have an Optic TV PVR set top box, and one other set top box in the house. The main set has ...Optik PVR not recording A few months ago my PVR stopped recording scheduled programs. The odd thing is I can see the shows in the schedule but when the time comes it just doesn’t record. There’s 95% space so that’s not the ...Poor picture quality Compared to the Optik box, NHL picture quality on the replacement 24S box is very poor. Telus techs please explain why the 24S box is the worst looking source in my house? I have some very nice 4k t...