Recent ActivityMost RecentNewest TopicsSolutionsOutstanding balance on closed account There seems to be no clear a potentially outstanding balance on a cancelled account. I have a current account and it seems I have an outstanding balance on a previous account closed in 2019. The auto...Are [email protected] and 1844-888-4440 legitimate? Receive an email from [email protected] and a call from 1844-888-4440 regarding Telus promotion. Just wanted to check if they are legit? Cybersecurity concern I got an email asking for me to review the service of a representative relating to a call I never made. Apparently the call took place March 05, 2026 with a TELUS call centre sales rep named Janice, ...Access APPLE TV with Optik TV account Hello A few days ago I signed up for a new plan including Apple TV as a streaming service on Optik TV. How do I activate and use this service? They sent me an activation link by email that goes str...Purefiber connect SFP directly to Mikrotik Router Hi, I am trying to connect my Mikrotik router directly by plugging in the SFP directly into the router. I got the PPPoE from the telus whitebox (username: [email protected], password is 6 chars...Telus jasco pro series smart plug does not work with the automation features I have a jasco pro series smart plug from telus, the automation feature of the plug does not work properly despite setting up a rule for it. I have talked to the smart home tech support on the phone ...Unable to change my Mobility to Prepaid from outside Canada I had to leave the country in late 2025, and I ended up needing to keep my Canadian Phone Number active for personal reasons. I have been trying to contact Telus about having my mobility changed to p...Thermostat malfunction/damage claim FYI- our thermostat malfunctioned while we were on vacation. Our home and contents sustained extensive damage. We are still without a panel replacement, thermostat and I have been bounced back and f...Consistent Packet Loss on Telus Network Hi, We’ve been troubleshooting intermittent connectivity issues (e.g., timeouts, slow loading) to services behind Cloudflare and ran MTR tests from multiple sources, including from different ISPs (S...Cant add a phone line I was trying to get a phone line but when I proceed and add it to my cart it keeps saying that the phone Im trying to get is from a different region and tells me to change regions and try again. I sw...
