Community Spotlight3 MIN READStreaming on TELUS - Februrary 2026A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsVideo Playback Speed Dear TELUS Product & Customer Experience Team, I am writing to formally request the addition of adjustable playback speed (e.g., 1.25×, 1.5×, 2×) for TELUS On Demand content and recorded programming...Being billed by TELUS-Koodo for No Service or Connection A TELUS rep was trying to sell an internet service to me. I agreed to a trial for a month to evaluate the service while keeping a Rogers connection working. I decided not to use it and returned the e...Can't see any details on my account (bills/usage). Site Errors out. Coming from Reddit as well. Over multiple days/browsers/devices, can't see account details, bills, can't manage account. Where do I go from here? Payments have been going through since I have P...Are there current IMAP email issues? Currently I can't get my email via imap on windows or ios devices. But, occasionally it works and will sync, but then it fails for another hour. The web interface always works. Is there a separate ...Software Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...Wifi asking for sign in My wifi started asking me to sign in all of a sudden but I am unable to do so. The sign in link takes me to an unavailable page for order.fiber.telus.com. I've never had to sign in to use my wifi be...Abusive and Unprofessional Conduct As a Senior who recently had a heart attack and am currently trying to recover, I was astounded to be called a “stupid b*tch” 3 times during a conversation with one of your representatives. Telus ch...Terrible communications I tried to add a long distance package to my home land line account. What a terrible experience. The English communications of both the agents I had were very poor. I was very upset about having to...Need to cancel Business Internet in ON -- early lease termination! Hello there, I signed a 3-year contract for Telus 1.5/940 fibre internet on Sep 2025 in Scarborough, Ontario M1G....and now I'm left with equipment I can't use! I had a 12-month lease on my home, b...Irresponsible worker Telus I had my mobility account suspended in January 24th after adding a new line to my account. I called 611, they told me that I can visit the same store to verify my identity and the service will be res...
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