Community Spotlight3 MIN READStreaming on TELUS - March 2026A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsuse existing balance on prepaid plan I paid 2 days late on Feb 12, 2026 for my prepaid plan instead of Feb 10 and the account has not been activated; I can't use the phone. It is impossible to talk to anyone, and I don't know how to u...SolvedProfiles and Recordings Deleted Appears there's been a recent update: App version: 1.26.3.200 Config timestamp: 2026-02-11... The two account profiles that were on the my Home bar settings are gone... deleted? And all recordin...SolvedWireless Home Phone Billing My old Wireless Home Phone (WHP) was a POS since day one and finally totally died. After a day and half of getting the run-around, I finally got Telus to send me the latest model. They didn't mention...SolvedAdding internet at a family cabin I am a longtime Telus customer with a home bundle. I have bought a family cabin on a gulf island and would like to add internet for some part-time or seasonal television streaming. Is there a discoun...SolvedWebstore - Issues trying to contact Is anyone else having an issue with the Webstore? I placed an order and yesterday they emailed saying they tried to call me to verify the order and it is on hold currently. The number they called i...SolvedERR_AGL ACN_3545 trying to log in to Telus TV+ iPad App I get the login error: ERRAGL ACN3545 when I try to log in to the Telus TV plus iPad Application. According to a search I found this recommendation: To help the support agent understand, ask them s...Solved5G Standard - is USA text extra Sorry for this lame question but getting details on my Telus page is a bit of a challenge. My plan states “Nationwide data, talk and text” - am I to assume USA text is extra and I need to add the ...SolvedAndroid box turning my TV off. I've setup my new Android box and I'm having some issues with the HDMI CEC integration. I'm not always using my android box has i have an android tv and prefer using it for things like Netflix and ...SolvedCancelling contract during grace period My previous 2 year contract recently ended and I was downgraded to month-to-month billing. I have been ignoring nightly marketing calls from Telus for several weeks, but last night I finally gave in....SolvedPhone won't connect to network Woke up this morning to discover that my phone won't connect to the network - full bars with an exclamation mark. Soft and hard resets haven't work. Pixel 10 has a "reset internet" function on the c...Solved
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