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Recent ActivityMost RecentNewest TopicsSolutionsDo we need a new channel? Yes, we do. Hey everyone, I noticed that there is a channel dedicated to French novelas, which are originally produced in Spanish. It makes me wonder why we can't have a channel that shows Spanish novelas 24/7...Early cancellation fee due to student residence restriction Hello Telus Community, I am currently under a two-year agreement for TELUS PureFibre, and I have been happy with the service. However, I will be moving into a student residence at the end of July. ...Naturescape channel glitching again I am still on the original optik tv. Stingray Naturescape (channel 727 for me) hasn’t been working properly for around a week now. Some freezing and pixelation, even freezing with the background musi...TELUS says I renewed my Security contract, but I never did Hi everyone, I'm wondering if anyone has experienced something similar with TELUS Security. I signed a 3-year Security contract in 2022. Recently, when I contacted TELUS, I was told that their syst...Transferring my eSim from iPhone to Android I have a Telus eSim on my iPhone 17 Pro Max and I want to transfer it to My Galaxy S24 Ultra phone. What is the best way to do it? PureFibre billing error Hi TELUS team, I’m writing this out of genuine frustration and I’d appreciate some help getting this resolved. I ordered TELUS PureFibre (self-install unit) on June 3, 2026. The unit was shipped th...Connect App doesn't pause Have been an optik internet customer for a few years, but just tried to use the app for the first time 2 days ago because I want to be able to pause the kids internet at night since it's summer and t...Svalbard included in Explore Complete Plane? Do you know if the Norwegian island of Svalbard is included in the 5G+ Complete - Explore plan? TELUS Internet Suddenly Slow and Unstable Since May 2026 I have been experiencing issues with my TELUS Internet using the TELUS Hub. For the past few months (possibly since May 2026), the connection has been very unstable — sometimes fast, sometimes extrem...tweek settings We have had 1.5 fiber for about a month now, and I would like to change the positioning and swap existing units to try to increase speed in lower-speed areas in the house. Is there a way to acquire ...
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