Neighbourhood ActivityMost RecentNewest TopicsSolutionsSoftware Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...Tree Trimming Guidelines for TELUS Cable Areas Information about cables near power lines and safety guidelines for tree trimming. Property Owner Responsibilities Any trees located on private property are the sole responsibility of the homeown...How to Pay Your TELUS Mobility Bill Pay your TELUS bill using your credit card, debit card, or online banking. Choose the payment method that works best for you. Set Up Automatic Payments Automatic payments withdraw your bill amoun...Track Your TELUS Device Order Enter your order number in our Order Status tracker to see real-time updates from purchase to delivery. Order Status Meanings Order Processed Your order is being prepared for shipment. Processing...Change Number of Rings Before Voicemail Picks Up Your phone rings a set number of times before calls go to voicemail. You can customize this timing to give yourself more or less time to answer. Setting Your Ring Duration Two activation methods ...How to Set Up TELUS TV+ on Amazon Fire TV Stream TELUS TV+ content on your Amazon Fire TV devices. Follow these setup instructions to get started. Requirements Active subscription to one of: Optik TV Stream+ Pik TV with live...How to Customize Your Optik TV Guide and Favorites Personalize your Optik TV experience by organizing channels and creating custom lists. Follow these steps to tailor your viewing options. Show Only Subscribed Channels Press OPTIONS on your Opt...How to Recognize and Avoid Common Scams Scammers use deceptive tactics to steal personal information and money. This article explains the most common scam types and how to protect yourself. Common Scams Prize / Promotion Scams - F...Contact The TELUS Management Team If you have unresolved issues that require escalation to TELUS management, these contact methods are available: TELUS Neighbourhood Support - send a private message to our TELUS_Support account fo...How to Extend Optik TV PVR Recording Time (Non-Android Boxes Only) Learn how to extend your PVR recording time up to 3 hours to capture entire live events without missing overtime or extended programming. *Our Android boxes auto-extend sports events so there's no ...
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