Neighbourhood ActivityMost RecentNewest TopicsSolutionsSoftware Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...How to Swap Your TELUS SIM Card SIM card swapping enables your device to connect to the TELUS network. Follow these steps to perform the swap yourself without visiting a store. Prerequisites Before starting, ensure you have: ...TELUS Community and Social Media House Rules We want to be the destination for you to seek and/or offer insights about our products, services, and industry. These house rules are meant to set the tone of the conversation and everyone particip...Meet Our Team Who Are We? We're TELUS team members tasked with making sure you get the most out of your Neighbourhood community experience. We wear many hats but you may know us as Community Managers, Mo...Reporting Spam Here at TELUS we are constantly working to prevent spam texts and other fraudulent communications from reaching our customers. There are actions you can take as well to not only spot a spam message...NHL on Optik App Guide Access NHL stats, scores, and schedules through your TELUS Optik TV service with this comprehensive guide. How to Access the App Primary access methods: Tune to channel 910 Press "apps" but...Back Up Your Android Device Device failure, loss, or damage can permanently erase contacts, photos, and important files. Regular backups ensure you can recover this data and transfer it to replacement devices. Why Regular Bac...Transfer Your Phone Number to TELUS Moving your existing phone number from another carrier to TELUS preserves your contact information and ensures uninterrupted service. The transfer process completes in 2-3 hours. What You Need Befo...Travel Checklist For TELUS Mobility Planning to travel soon? Don't forget to configure your TELUS mobile services to avoid service interruptions and unexpected charges. Complete these setup steps before departure. Pre-Travel Setup ...How To Block Unwanted Calls and Texts on Android Unwanted calls and messages disrupt your day. Your Android device includes built-in blocking features to stop these contacts permanently. Block a Text Message Sender Open the Messages app on yo...
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