Top ContentResidential Services Vacation Checklist Planning to travel? Use this checklist to ensure you can set and forget about your home services while travelling. Voicemail Check your voicemail messages one of three ways: 1) from any phone ...How to Enable Bridge Mode on TELUS Gateway for Custom Router Setup Bridge mode allows you to use your own router with TELUS internet by disabling the built-in router functions of your TELUS gateway. Follow these steps to set up bridge mode on compatible TELUS gatewa...How to Return TELUS Residential Equipment Follow these steps to return unused TELUS equipment after moving, cancelling, or upgrading services. Return Process Contact a TELUS representative to initiate the return Wait for an email fro...How We Install The TELUS PureFibre Network In Your Neighbourhood TELUS Rewards TELUS Rewards: How to Join and Earn Benefits TELUS Rewards offers free benefits to qualifying customers. Learn how to activate your account and start earning rewards. How to Join TELUS R...TELUS Home Services Support Guide Quick access to common support topics for TELUS home services. Optik TV Issues watching Optik TV? Add/Change channel subscription online or on your TV Reboot your PVR / STB Optik TV G...TELUS Home Service Vacation Suspension Guide Learn how to temporarily pause your TELUS home services at a reduced rate while you're away. Suspension Details Time restrictions: Minimum period: 1 month (30 days) Maximum period: 6 mont...How to Set Up TELUS TV+ on Amazon Fire TV Stream TELUS TV+ content on your Amazon Fire TV devices. Follow these setup instructions to get started. Requirements Active subscription to one of: Optik TV Stream+ Pik TV with live...TELUS Home Solutions Payment Options Choose from multiple convenient methods to pay your TELUS Home Solutions bill. Follow these steps for your preferred payment method. Pre-Authorized Payment Setup Log in to My TELUS account Se...How to Manage TELUS Home Wi-Fi and Optik TV Parental Controls Control access to your home network and TV content using TELUS Connect app and Optik TV parental settings. Wi-Fi Management with TELUS Connect App Get started with the app: Download TELU...
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