Neighbourhood

Announcement Hello Community Members, We’re upgrading the Neighbourhood Forum to bring a better, but familiar, experience to you. Starting this November 11th at 12 AM Eastern Time ending November 12th at 3 AM Eastern Time, Neighbourhood will be in read-only mode. Posts and commenting will be turned

On Sunday, November 1, 2026, several Canadian provinces and territories moved to permanent daylight saving time and no longer turn their clocks back. TELUS has updated its network to support this change across both Mobility and TV services; however, because devices and app guides rely on global soft

Quick answer: If you see a fallen or low-hanging wire, stay away and keep others back. Call 911 if the wire is sparking, on a road, or touching a vehicle or building. If there's no immediate danger, report it at telus.com/status or call TELUS at 1-888-811-2323 (or 611 from a TELUS mobile device). Wh

TELUS network access boxes and outdoor equipment often get tagged with graffiti. You can report instances directly to TELUS to have it removed as soon as possible. Do not use old any email addresses found online, as these are no longer monitored and will delay cleanup. To Report Graffiti: Visit the

Cybertip.ca - La centrale canadienne de signalement des cas d’exploitation sexuelle d’enfants sur Internet. Cyberaide.ca, la centrale canadienne de signalement de cas d’exploitation sexuelle d’enfants sur Internet, a enregistré une hausse de 62 % des signalements de sextorsion contre des ados dans l

Écrit par Amanda Lee (Conseillère principale, Programmes, Technologies pour l’avenir et TELUS Averti) En septembre, Internet a de nouveau tremblé face à la diffusion du dernier courriel de sextorsion en circulation. À présent connu sous le nom de courriel « Hello Pervert » (Salut, pervers!), il suit

Written by Lynne Barrington (Communications Manager, TELUS Technology Strategy) In the excitement of the build up to the holiday season, it can be tempting to share our festive updates online. Posting about get-togethers, travel plans and the gifts we’re buying or receiving is all part of the fun, b

Written by Lynne Barrington (Communications Manager, TELUS Technology Strategy) In the excitement of the build up to the holiday season, it can be tempting to share our festive updates online. Posting about get-togethers, travel plans and the gifts we’re buying or receiving is all part of the fun, b

Private messaging allows direct communication between Neighbourhood members. Follow these steps to send a private message. Sign in to your TELUS Neighbourhood account. If you don't have an account, you'll need to create one first. Send a Private Message From Another Member’s Profile Navigate to the

Black Friday at TELUS is on! We've got some amazing offers across our range of products and services, so if you've been thinking of signing up for blazing fast internet or picking up that latest smartphone, there's never been a better time! You can check out all of our sales and offers at our Black