Top ContentSoftware Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...Transfer Your Number From Another Provider To TELUS Transfer Your Number From Another Provider To TELUS When making the switch to TELUS, transferring your phone number over from your old provider is easy. Check out this handy video to walk you thr...Apple Live Voicemail for iOS 17 Apple Live Voicemail for iOS 17 With iOS 17, Apple introduced Apple Live Voicemail. This feature gives iPhone users the ability to see real-time transcription as someone leaves a voicemail, and t...TELUS Expert Messaging TELUS Expert Messaging TELUS Expert Messaging in the My TELUS app is available when and where you are, 24 hours a day, 7 days a week. Ultimate Guide - Transferring Content To Your New Phone Most of us will upgrade our devices at some point and we'll all face the same dilemma: how do we transfer our info to the new device? For those of you going through this for the first time, we’ve c...Software Update Life-Cycle When a device is chosen to receive a software update, we make sure it's set up to deliver the best possible customer experience. To achieve this, the update goes through several steps involving mul...How To Add a Fast Pass If you’re running low on fast data, plan in advance and consider adding a one-time top-up of extra data to get you through your bill cycle. Fast Passes and data top-ups come in different sizes and au...How to Recycle Your Phone How To Recycle Your Phone Consider recycling that spare phone in your junk drawer. Here are some resources on how to safely dispose of them. Before you part with your device, here are a few thi...Accidental Roaming Whether you're travelling or at home, your mobile device automatically scans for and selects the networks closest to it. Usually, this is a good thing. In some instances however, it may lead to uni...Upgrading or Changing Your Smartphone If you've recently upgraded or changed your smartphone, there are a number of things to be sure to do. We've got some resources below to help you with your new device. Ordering Online Most flag...
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