Forum Discussion

Nercessians's avatar
Nercessians
Neighbour
31 days ago

Sharing the internet/signal cables

In the inspection chamber located in front of our property, there is only one cable, clearly marked with our house number, and our telecommunications services are provided by Telus.

Can Rogers lawfully split or utilize our cable to provide service to the adjacent property? Furthermore, given that the manhole is situated within the boundaries of our private property, is Rogers permitted to access it without our consent?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hey Nercessians - this may be a better question to ask the other provider so they can tell you what their process.

     

    When we go to a house that has Fibre we only split the connection in two at the house as we have equipment that can handle two internet connections at once.

     

    In terms of your last question, there is a certain distance that service providers are able to do their work and it is not considered private property for this very reason.

     

    We can only answer to our own process here though