Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

2316 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

2360 Posts

Latest topics in Mobility

Poor or no wireless reception

Hello Telus. we are Koodo and TELUS mobility customers. Recently we have consistently experienced reception problems at Burnaby Metrotown, Downtown Vancouver, and inside most of the Costco shopping centers. Some of our friends who are Fido customers ...

Leo1234 by Just Moved In
  • 6 replies
  • 0 kudos

Keep your sales goons of my property

Today my wife opened the door (baby in arm) to be greeted by two Telus salesman. Despite having been told that we weren't interested they refused to leave, forcing my wife to engage with them, in the freezing cold, with our baby in hand. This forced ...

UPS Lost phone

UPS lost my phone 5 months ago and I am still paying for the lost phone each month. UPS has proof the driver delivered to a completely wrong address. The driver went back to get the phone and the person at the address said they dont have it. Every ti...

Amesgogo by Just Moved In
  • 0 replies
  • 0 kudos

Resolved! Canada-US Plan - Recent T-Mobile Data Breach

Hello, I have the Telus Canada-US plan, and I noticed that my current provider on my phone says "T-Mobile". I was wondering, with the recent T-Mobile Data Breach in January 2023, would there be a chance that my information has been leaked? I am assum...

Hi I used to send emails to my on my android phone but recently I stopped receiving them. I am wondering if its an account that can get full and I somehow have to delete the content? Or does anyone have a suggestion on what ...

mjw by Just Moved In
  • 2 replies
  • 0 kudos

Adding a cell phone

Because we live in a rural area, we have our internet delivered via cell. Currently Telus. We also have a land line, and a cell phone on separate plans. I want to bundle this, but I cant seem to get the right department. Telus is really hard to work ...

Lulu57 by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! connectivity issues

hello,i have an xperia 5 IV north america version.why does it never connect to 5g and also have crappy overall reception. i also have a pixel7 pro and it works fine.the sony xperia 5 IV does have the correct bands.i kinda remember reading telus limit...

HackitZ by Neighbour
  • 3 replies
  • 0 kudos
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