Anyone out there who's experienced the complete and utter incompetence of the employee ambassador program? There is no number to call and the reps are like robots who just copy and paste the web link without even reading my issues. It takes forever b...
Placed an order for two new iPhone 16 Pro's to open a new account with Telus to come over from another mobile company. Received an alert from Telus that further information is required to complete the order. Have tried phoning many times to either be...
I placed an order on Nov 29 for 2 new iPhone 16 Pros. There has been no movement on the order and I got a call on last Saturday and they left a voicemail saying there were some details that they needed before my order could be completed. I called bac...
Just got my second call about a 40% loyalty discount along with a free iPad. The first time I got this call, I cold stopped it when they wanted me to tell them my email address. I figured they should have that already, and said, you can tell me what ...
Activated Amazon Prime+ a few months ago and decided to activate Netflix now. When I try via email that was sent it states "It looks like you've already activated. Sign in to start watching all the TV shows and movies you want." If I log into TELUS a...
I recently recieve a call from 888-519-0122 and he he use a email address . He claim he is from Telus retention. He offer me $35 60G Canada/US and ask me to screen shot iPhone setting->general->about to activate an esim. Is he legit?
when I run Netflix through the Telus remote the picture is absolutely huge. Can't see the upper or side menus.Pic seems OK when a movie is selected and played.Resolution is what it should be when I stream Netflix from my laptop. Using the TV controls...
On Monday June 16, I provided authorization for Telus to complete monthly bank withdrawals for my "new" mobility contract. My "old" contract "expired" in March 2025, and I avoided contacting Telus because calling Telus is a very unpleasant experience...
I ordered a new phone/re newed a 2 year contract. I never got a confirmation and the Telus representative said my order was on hold? The credit card company said the payment was approved. Is it on Telus’s end?
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