Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

Mobility

Discuss TELUS Mobility devices, equipment, and service.

2136 Posts

Latest topics in Mobility

Samsunf watch promotion

I just recently got a new samsung phone and was offered a galaxy watch 7 for $0 but had to get a $15 watch plan. I got the watch but I never got a contract agreement. Order #TD2544357. Nothing is showing up in my account either for the watch

Jacobfr1 by Friendly Neighbour
  • 18 Views
  • 0 replies
  • 0 kudos

Explanation on Plan Speed

Recently was forced to switch to a new plan that is supposed to be the same as my old speed. but when I compare it to new possible plans it says it's 100mps speed not 250. and when I do a speed test with 5 bars of connection I get this when I cont...

New Telus Plan.jpg Telus New Plan - Available Plans Screen.jpg Screenshot_20250708_194228_Chrome.jpg
iLift13 by Just Moved In
  • 25 Views
  • 0 replies
  • 0 kudos

Experiencing Dropped Calls

Every phone call is like a seance -- "Can you hear me? Hello? Hello? Anyone there?" Why the hell am I paying so much money for cell service when I'd be as well throwing a message in a bottle in the ocean? And Telus has really ditched agent support ch...

akerr by Friendly Neighbour
  • 1022 Views
  • 20 replies
  • 1 kudos

Can't Change Incorrect APN Settings

I have a brand new, unlocked Nokia XR20. Mobile data works fine, SMS messages send and receive without issue. I cannot receive MMS messages (group texts, or pictures), however I seem to be able to send them. My MMS proxy and port are incorrect, howev...

jedward by Neighbour
  • 2857 Views
  • 5 replies
  • 0 kudos

tells Mobility web store

II've been on the phone with the web store all day like since 9:00 in the morning or earlier for me but anyways they didn't answer the phone the call was dropped after two and a half hours because I guess Apple just drops calls now they took over a w...

K-Block by Neighbour
  • 62 Views
  • 1 replies
  • 0 kudos

Late online order

Good day its nearly 2 weeks now iam waiting for my online order you phoned me twice you got my derails i was promised 5 working days what the exscuse now is this normal to take so long i feel like cancel my order and go somehere else