Mobility
Discuss TELUS Mobility devices, equipment, and service.
2106 PostsDiscuss TELUS Mobility devices, equipment, and service.
2106 PostsI am traveling to Africa in a month. I wanted to get organized in advance, so I read about the particular roaming package needed for Zimbabwe/Namibia. I clicked "Get This Package" thinking that I would then be prompted to enter my dates of travel. Un...
I signed up for Europe Easy Roam 30 Day Pass and when I got to London I double checked my travel plans coverage and there is an additional Easy Roam INTL ($16/day) added. Then there is a note under both plans that reads “The last promotion added to y...
Website has been running me around in circles for the last hour. How can I talk to a human?
On Monday June 16, I provided authorization for Telus to complete monthly bank withdrawals for my "new" mobility contract. My "old" contract "expired" in March 2025, and I avoided contacting Telus because calling Telus is a very unpleasant experience...
Hi, I have this problem with last few generation of Samsung Galaxy devices. I tried it with 3 different Samsung devices over the last couple of years. My voicemail notification never shows up as a notification on my phone. I have to manually speed di...
when I run Netflix through the Telus remote the picture is absolutely huge. Can't see the upper or side menus.Pic seems OK when a movie is selected and played.Resolution is what it should be when I stream Netflix from my laptop. Using the TV controls...
Sent my bring it back phone in the beginning of January. Confirmed it arrived. Still do not have a credit on my bill for the returned phone. Getting really frustrated!!!
I use #telus with my laptop where available. Lately #tesus has been showing "no internet" and does not work at all. One of my Dell has cellular but Dell 3480 has no cell slot as this machine has discrete graphics. My phone can make a hotspot so I am ...
In April 27 2025,I purchased Prepaid $100 unlimited talk and text + 2GB data monthly for 1 year. Since May 27, 2025, I can't get internet, any mention of the promotion disappeared from my online Telus account, my balance shows as 0.00 and the system ...
I've received a call from "Telus Rep", offering a plan for $265/month (including taxes) for 6 lines. The offer includes a free iPhone 16 for each line, 100 GB of data per line, unlimited talk and text within Canada and the U.S., and 1,000 long-distan...
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