Hi,I received a new unlocked Pixel 6 Pro today and want to transfer the eSIM of my old Pixel 4 to it. Unfortunately, the battery of my old phone died so I can't use it to call the support. I'm also not able to visit a shop in the next few days. Is th...
Hi there, We have an MF279 SmartHub. Have only had it a few weeks and are less than thrilled about it, but it was the cheapest option we could find for internet where we live. We have been following all the recommendations to help it get the best rec...
Telus needs to make changes to their mobility rules. I am outside of Canada/USA. I needed to call my credit card company. The back of my card says that if I am outside of Canada/USA I should call collect. Telus does not allow cllect calls to be place...
Hello,On August 2021, I made a request to shut down temporarly my Telus services for my mobile device. However, I recently received a message that I haven't paid a Telus bill and obviously do not want this to degenerate.Whenever I try to login to the...
Telus wants me to go in and validate my identity before they ship my phone but I only have drivers license, health card and credit card as ID. Will this work?
I’m just wondering if it’s typical to wait on hold for close to an hour after requesting to speak to a manager? Am I in a never ending soft rock black hole or is someone going to eventually answer?
I just had a concern I would like to voice and was also wondering if anyone else on here has experienced the same (or if not, I encourage you to try using your data and try the videos and let us know your findings). When I'm watching 1440p or 4K vide...
Hello,While the world and the US already got the S10+ december 2021 security update, i have see nothing from telus about this security update or the next Android 12 (who cover the S10+) too.The S10+ us not in the list posted by the telus community ma...
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