Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility

Discuss TELUS Mobility devices, equipment, and service.

2153 Posts

Latest topics in Mobility

Mess with online order

I ordered my new phone online recently. Currently the name of the account holder is in my mother's name. The account used to have all of our family member's number for a family discount, but only my number is there now as others moved to different se...

Michch by Neighbour
  • 40 Views
  • 2 replies
  • 0 kudos

Great client service

I wanted to thank Marson from the Telus boutique at Carrefour Laval for his excellent customer service. He was very patient and helpful. I bought a new phone a month ago at the same store and the rep made me feel like i was bothering her. I was a lit...

Aif1978 by Neighbour
  • 23 Views
  • 1 replies
  • 0 kudos

Price Match

Hello. I have been trying to get a price match on my 2 iPhone 16’s I purchased 16 days ago on the phone. It is now on sale. The links do not work to get to the price match form. I got through to customer service after several hours of being on hold, ...

Jlf0996 by Neighbour
  • 465 Views
  • 5 replies
  • 0 kudos

Telus Promotion Team

Got a call from The "Promotion" team in Telus, offered me a brand new Samsung S25 for only $35 a month. I refused to give my personal information over the phone so they had me go to the Telus store and buy the phone plus plan from there and he said h...

Mobility for good

I was just recently told about this from someone in a program I am going to take, they didn't specify that I needed a number to sign up for mobility for good after aging out of the system, but the reason I was going to was to get a number because I c...

charged without activation

i havent recieved my sim in the mailbox and i just got an email saying they have started charging me on my account when my sim hasn't even been activated nor recieved. I went inperson and just to get the same sim i was asked to pay for it, what am i ...

Resolved! Europe 30 day Easy Roam Travel pass

I am planning to go to Europe in multiple countries (Spain, Greece, Turkey, Italy), for 3 weeks. If I buy a Europe 30 days Easy Roam pass, will it be good for all the counties, or do I need a new pass each time I change country?I don't want to come b...

YvesM by Neighbour
  • 2201 Views
  • 9 replies
  • 0 kudos