Hello, as the subject suggests I need copies of my 2024 Mobility Plan Bill Receipts.I no longer have a mobility plan with telus, I still have an Internet plan with Telus. It looks like I am unable to find bills from my previous mobility plan. Only th...
This is ridiculous! I tried returning the call a few minutes after missing it. The wait time was over an hour. I attempted to schedule a callback on your website, but it indicated that all available slots were full. Then I tried calling today, and I ...
I ordered my new phone online recently. Currently the name of the account holder is in my mother's name. The account used to have all of our family member's number for a family discount, but only my number is there now as others moved to different se...
I wanted to thank Marson from the Telus boutique at Carrefour Laval for his excellent customer service. He was very patient and helpful. I bought a new phone a month ago at the same store and the rep made me feel like i was bothering her. I was a lit...
Hello. I have been trying to get a price match on my 2 iPhone 16’s I purchased 16 days ago on the phone. It is now on sale. The links do not work to get to the price match form. I got through to customer service after several hours of being on hold, ...
Got a call from The "Promotion" team in Telus, offered me a brand new Samsung S25 for only $35 a month. I refused to give my personal information over the phone so they had me go to the Telus store and buy the phone plus plan from there and he said h...
What is going on with Telus Mobility in Comox? My phone can show full bars connected to 5G network but I can’t get any data 90 percent of the time - on Comox Avenue, near my home, in east Courtenay, at Costco etc. Strong signal, zero data. The same t...
I was just recently told about this from someone in a program I am going to take, they didn't specify that I needed a number to sign up for mobility for good after aging out of the system, but the reason I was going to was to get a number because I c...
i havent recieved my sim in the mailbox and i just got an email saying they have started charging me on my account when my sim hasn't even been activated nor recieved. I went inperson and just to get the same sim i was asked to pay for it, what am i ...
I am planning to go to Europe in multiple countries (Spain, Greece, Turkey, Italy), for 3 weeks. If I buy a Europe 30 days Easy Roam pass, will it be good for all the counties, or do I need a new pass each time I change country?I don't want to come b...
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