I am planning to go to Europe in multiple countries (Spain, Greece, Turkey, Italy), for 3 weeks. If I buy a Europe 30 days Easy Roam pass, will it be good for all the counties, or do I need a new pass each time I change country?I don't want to come b...
I lost my sim card 2 days and got a new one yesterday. I signed into the mytelus app and changed the email since it was my dads before and then began the process of switching the sim. When it came down to the 2FA verification i was given the option t...
I had contacted Telus technical support about cellular connectivity and I was contacted by senior tech support. His name is John. I was told that in a built-up area with one or two multi-floor condo towers (and low-rise to mid-rise density elsewhere)...
Got an email for a Telus promo. Number on the email is 1-833-880-8828. Rep asked me to create a new account and do credit check with Drivers licence, credit card or SIN. Called back from 888-811-2323 Are these legit Telus numbers?
I'm receiving multiple calls per week (sometimes per day) for different people offering me a Telus mobility account or special deal. Are these scam marketing calls or is Telus actually authorising these sales agents?
Hello, we have two pre-paid plans with Telus, both are on the $100/year prepaid plans. Both lines are down all of a sudden. We can not make or receive calls. We have tried rebooting the devices and still nothing. Calls from others go to voicemail. Ca...
i havent recieved my sim in the mailbox and i just got an email saying they have started charging me on my account when my sim hasn't even been activated nor recieved. I went inperson and just to get the same sim i was asked to pay for it, what am i ...
Having connection issues with the iphone 16 since i got it and ported my number over from rogers. Had 3 different sim cards. took it to apple to do a hardware test. Antenna is good. They noticed in the last week that there is over 21000 calls in the ...
Real question … not a complaint.I’ll try to explain this briefly.I have several iOS devices. My iPhone 16 with the latest iOS update, using an eSIM with Telus, works just fine. I have an iPad and allow calls/continuity to/from it … so, I receive call...
It took me at least 4 calls, and 2 hours on hold, to even BEGIN talking to a representative. Then I spent 1 hour and 42 minutes on the phone with her where she was going to offer me $70 CAN-US plan with 150GB of data, and a new Iphone 15 Pro 128GB fo...
This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.
