Mobility
Discuss TELUS Mobility devices, equipment, and service.
2147 PostsLatest topics in Mobility
How bad is Telus customer service
To explain overall, I made an order online on the 23/06 and my order was supposed to be shipped on the 30/06.they call me a few day after to obtain more information (yeah okay tha fine), after that they call me the week after for the same thing, I ex...
Is this number legit Telus number?
Got an email for a Telus promo. Number on the email is 1-833-880-8828. Rep asked me to create a new account and do credit check with Drivers licence, credit card or SIN. Called back from 888-811-2323 Are these legit Telus numbers?
Mobility Sales Promotion: I
I'm receiving multiple calls per week (sometimes per day) for different people offering me a Telus mobility account or special deal. Are these scam marketing calls or is Telus actually authorising these sales agents?
Resolved! No service on pre-paid plans - 2 accounts
Hello, we have two pre-paid plans with Telus, both are on the $100/year prepaid plans. Both lines are down all of a sudden. We can not make or receive calls. We have tried rebooting the devices and still nothing. Calls from others go to voicemail. Ca...
charged without activation
i havent recieved my sim in the mailbox and i just got an email saying they have started charging me on my account when my sim hasn't even been activated nor recieved. I went inperson and just to get the same sim i was asked to pay for it, what am i ...
Apple internal test showing 21000 calls in two weeks
Having connection issues with the iphone 16 since i got it and ported my number over from rogers. Had 3 different sim cards. took it to apple to do a hardware test. Antenna is good. They noticed in the last week that there is over 21000 calls in the ...
Continuity question
Real question … not a complaint.I’ll try to explain this briefly.I have several iOS devices. My iPhone 16 with the latest iOS update, using an eSIM with Telus, works just fine. I have an iPad and allow calls/continuity to/from it … so, I receive call...
Loyalty Department Just Hung Up On Me and I'm Disappointed With Telus
It took me at least 4 calls, and 2 hours on hold, to even BEGIN talking to a representative. Then I spent 1 hour and 42 minutes on the phone with her where she was going to offer me $70 CAN-US plan with 150GB of data, and a new Iphone 15 Pro 128GB fo...
Mobility for good
I was just recently told about this from someone in a program I am going to take, they didn't specify that I needed a number to sign up for mobility for good after aging out of the system, but the reason I was going to was to get a number because I c...
change name greeting in voicemail
i cant change my voicemail name greeting, it literally has no option to let me change iti can change greetings but none of those are my name greeting
