What is going on with Telus Mobility in Comox? My phone can show full bars connected to 5G network but I can’t get any data 90 percent of the time - on Comox Avenue, near my home, in east Courtenay, at Costco etc. Strong signal, zero data. The same t...
Got a call from The "Promotion" team in Telus, offered me a brand new Samsung S25 for only $35 a month. I refused to give my personal information over the phone so they had me go to the Telus store and buy the phone plus plan from there and he said h...
I was just recently told about this from someone in a program I am going to take, they didn't specify that I needed a number to sign up for mobility for good after aging out of the system, but the reason I was going to was to get a number because I c...
I am planning to go to Europe in multiple countries (Spain, Greece, Turkey, Italy), for 3 weeks. If I buy a Europe 30 days Easy Roam pass, will it be good for all the counties, or do I need a new pass each time I change country?I don't want to come b...
I lost my sim card 2 days and got a new one yesterday. I signed into the mytelus app and changed the email since it was my dads before and then began the process of switching the sim. When it came down to the 2FA verification i was given the option t...
I had contacted Telus technical support about cellular connectivity and I was contacted by senior tech support. His name is John. I was told that in a built-up area with one or two multi-floor condo towers (and low-rise to mid-rise density elsewhere)...
Got an email for a Telus promo. Number on the email is 1-833-880-8828. Rep asked me to create a new account and do credit check with Drivers licence, credit card or SIN. Called back from 888-811-2323 Are these legit Telus numbers?
I'm receiving multiple calls per week (sometimes per day) for different people offering me a Telus mobility account or special deal. Are these scam marketing calls or is Telus actually authorising these sales agents?
Hello, we have two pre-paid plans with Telus, both are on the $100/year prepaid plans. Both lines are down all of a sudden. We can not make or receive calls. We have tried rebooting the devices and still nothing. Calls from others go to voicemail. Ca...
i havent recieved my sim in the mailbox and i just got an email saying they have started charging me on my account when my sim hasn't even been activated nor recieved. I went inperson and just to get the same sim i was asked to pay for it, what am i ...
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