Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility

Discuss TELUS Mobility devices, equipment, and service.

2110 Posts

Latest topics in Mobility

Phone upgrade

I ordered a new phone/re newed a 2 year contract. I never got a confirmation and the Telus representative said my order was on hold? The credit card company said the payment was approved. Is it on Telus’s end?

Jacobfr1 by Just Moved In
  • 16 Views
  • 0 replies
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Unauthorized Withdrawal

Hi! I posted this last week, as I was directed here to seek assistance for the unauthorized withdrawal of fees from my account. Someone reached out, but then did not respond when I gave them access to my account. Is there anyone able to assist?On Mon...

cant activate netflix

Activated Amazon Prime+ a few months ago and decided to activate Netflix now. When I try via email that was sent it states "It looks like you've already activated. Sign in to start watching all the TV shows and movies you want." If I log into TELUS a...

Cancel a travel roamig package

I am traveling to Africa in a month. I wanted to get organized in advance, so I read about the particular roaming package needed for Zimbabwe/Namibia. I clicked "Get This Package" thinking that I would then be prompted to enter my dates of travel. Un...

Europe Easy Roam vs Easy Roam INTL

I signed up for Europe Easy Roam 30 Day Pass and when I got to London I double checked my travel plans coverage and there is an additional Easy Roam INTL ($16/day) added. Then there is a note under both plans that reads “The last promotion added to y...

Bmepp by Neighbour
  • 65 Views
  • 1 replies
  • 0 kudos

Unauthorized Withdrawl

On Monday June 16, I provided authorization for Telus to complete monthly bank withdrawals for my "new" mobility contract. My "old" contract "expired" in March 2025, and I avoided contacting Telus because calling Telus is a very unpleasant experience...