TELUS Neighbourhood

jackrabbit000

I have fibre Internet, home phone and Telus security. Whenever my Internet goes down my home phone is also down. Can’t dial out or receive calls and the phone is basically dead until the Internet comes back up. So I’m guessing that my security system...

jackrabbit000 · 10-25-2023

In the modem Wireless Setup > Advanced Settings, can someone tell what the T3200M MSDU and MPDU Aggregation default settings are for both the 5G and 2.4G. Thanks.

jackrabbit000 · 09-14-2021

What’s up with this Telus door to door salesman harassment? Today we had 3 guys come around and wanted us to do a free upgrade on our system and then charge me more than 2x more than what I’m paying now. I told them I’m totally happy with my ADT syst...

jackrabbit000 · 11-19-2020

I'm on a 2 year contract and just received my bill today and noticed that my bill increased $6.30. My contract isn't up for another 1.5 years. Has anyone else noticed that their cost has been increasing? I'll call them this morning to see what's g...

jackrabbit000 · 09-27-2020

The 2021 Telus Calendar is available to order. Limit one per customer. See link below: https://www.telus.com/en/calendar

jackrabbit000

This^^^ and download a Wi-Fi analyzer app and see which channels are the most congested in your area. Pick a non- congested channel and play with different bandwidths. Have you tried rebooting your modem/router and reconnecting your devices? That...

jackrabbit000

I’ve overpaid before and it’s not an issue. You just get credit on the overpayment and pay less on next month’s bill. I certainly wouldn’t waste my time trying to call them.

jackrabbit000

I would try rebooting your modem first to see if it fixes the problem. If not the easiest way to talk with someone at Telus is to login to your myTelus account and start a chat session. Just keep putting in need Team member and after a few tries th...

jackrabbit000

Good luck getting your early cancellation fee cancelled. I was an ADT/Telus customer for over 30 years and was told that my $10.84 early cancellation would be waived (and was approved by a supervisor/ manager) because I was a long term customer. La...

jackrabbit000

Sound fading on me also.

TELUS Neighbourhood

User Statistics

User Activity

Internet, Home Phone & Security

T3200M MSDU and MPDU Aggregation

Telus Security Door To Door Salesman

Price Increase while on a 2 year contract

Free Telus Calendar

Re: Wi-Fi + service and so called dead zones.

Re: disappointing customer support

Re: I ask for help

Re: Cancelling Home Security

Re: Tv sound keeps cutting out.