User Profile
TELUS_Support
Official Support Team
User Widgets
Contributions
Re: Boost Wi-Fi 7 Admin Password
Double check that you're using the Admin password and not the Wi-Fi password. The Admin password will be a 10-12 character alphanumeric string. You can also try logging in with the same password that you use to log into the TELUS Connect app. If that doesn't work, try the new Wi-Fi password the tech set up. Sometimes the provisioning tool will clone the Wi-Fi password into the Admin field. If that doesn't do the trick, your only other path forward would be a full hardware reset. Locate the reset pinhole on the back/bottom of the unit, and use a paperclip or something similar to press and hold the button in for a full 30 seconds (you'll see the lights flash red/amber). Wait 10 minutes without unplugging it (the unit will need to fully reboot). After it turns to solid blue, try the original Admin password from the sticker again. A good tip once you've done this is to use the TELUS Connect app to manage your settings going forward.1View0likes0CommentsRe: Business WiFi Cisco Meraki Admin Login
Did you receive a new 'welcome' email from Cisco Meraki? When a new AP is installed, the system often triggers a new 'invite' to create a dashboard for the new location. You may need to claim that new admin role even if you already have an existing account.7Views0likes2CommentsRe: Another updated TV box complaint…
Not all channels or programs are broadcast in the same resolution. Some broadcasters still transmit in 720p (HD), while others offer 1080p (Full HD) or even 4K Ultra HD. The difference in resolution can be noticeable, especially on larger or higher end TVs, as they tend to highlight the limitations of lower quality signals.25Views0likes0Comments