Telus Support has addressed this concern for me via email.Thank you, Telus, for honouring the retired points and applying them as a bill credit. The quick resolution is appreciated.
Hello Telus Support, Could someone on your team email me also? I mirror PG2's sentiments above and am deeply disappointed to have lost over 200 points as a paperless billing customer with no email of warning..Is a bill credit possible as the reward c...