Community Spotlight3 MIN READStreaming on TELUS - March 2026A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsTelus TV+ channel guide keeps switching to "all channels" I'm experiencing an issue with my Telus TV+ channel guide. The filter and sort settings keep reverting to “All channels,” even though I had selected “My favourite channels.” While the TV is on, the...New cloud services are sadly lacking I had to recently change out my old PVR for the new cloud based versions. Since making the change I have had nothing but bad experiences using the recording options. Firstly the ability to extend m...Apparently it doesn't matter if customer service individual lied to me! Last summer I contacted telus to renew our father in law's internet and home service agreement. I was offered a good plan but I explained, I'm the POA for a 91 year old senior with dementia. He likel...Lost full list of PVR recordings and painful customer service. So all pvr recordings in my list are gone today. Spent 1 hour 41 minutes mostly on hold with some of the most horribly annoying, repeating, elevator music I have heard. Transferred once and had to re...Easy roam Asia Traveling to Asia for a month. Is there a pass longer than 14 days? lol closed captions-can't find 'em Been reading all the complaints re the size of the CCs...my problem is I can't figure out how to access them at all. When I use the voice button, it comes up saying that the CCs aren't on this app...Pre-Authorized Payments I’ve been a Telus customer since 1998, back when the company acquired Clearnet. Over the years, I have consistently paid my bills on time and have never had an overdue payment. About three years ago...My technician no-showed to my appointment I had a scheduled appointment for Saturday, April 11 from 8am - 9am. I was told multiple times via text that I will receive a call 15-30 minutes before arrival. However, no one has called and I am in...Telus Charging me for the Expired Contract Plan I ended the Telus contract on 2026 January. Because it was 2 year contract and it was expired by that time. Now, I received an email that I had an overdue balance to pay. They are charging me for the...CO Detectors are expired and beeping! I have 3 CO detectors in my house. All installed at the same time, for some reason two of the 3 expired or needed replacing as of Dec 2025, while the other is Dec 2027, not sure why they put too ...
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