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10.3K Posts

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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,151 Posts

TV

Share your expertise or seek help to enhance everyone's TV experience.

10,629 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

460 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,197 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

3,655 Posts

Latest forum discussions

Close Optik TV

How to disable the Optik TV service? 

OksanaYT by Just Moved In
  • 13 Views
  • 0 replies
  • 0 kudos

is this a telus message/email?

I received this, is it from Telus, looks very strange?Bonjour, Votre dossier montre qu'il serait possible de faire une nouvelle mise à jour de votre système d'alarme. Si vous voulez en savoir plus, vous pouvez me contacter pour profiter de nos forfai...

Home phone voicemail mailbox number

I am trying to access my voice on my home phone. It keeps asking for a mailbox number. I’ve tried my phone number ( 10 digit) and that doesn’t work. How do I find out what the mailbox number is and set up my voicemail message?

vjp54 by Neighbour
  • 309 Views
  • 2 replies
  • 0 kudos

New internet account, can't create Account

I signed up for a service install online and the text suggested I download the app or create an account. I wasn't able to. After entering the account number provided I reached a screen saying my service had been cancelled. I reached a support person ...

Screenshot 2025-02-18 191946.png
MarkO87 by Just Moved In
  • 15 Views
  • 1 replies
  • 0 kudos

Telus Reward Points are Expiring End of January 2025?

I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are going to expire at the end of this month, January 2025!...

Dalyha by Organizer
  • 14962 Views
  • 129 replies
  • 11 kudos

Requesting Refund for Overpaid Cancelled Account

Hi There, We have been receiving the below bill details last 3 months for the cancelled Telus account, but the refund cheque has not been received yet. [Admin edit: Removed personal info] Due to an overpayment, bill credit or partial refund, you have...

sindhuts by Just Moved In
  • 20 Views
  • 0 replies
  • 0 kudos

Unable to login to Crave App and website

When I try to login to the Crave App and website using TV subscriber credentials, it tells me I need to subscribe. When I quit the app or close the window to login again, it's saved the credentials and still tells me I need a subscription. When I go ...

dstovell by Just Moved In
  • 13 Views
  • 0 replies
  • 0 kudos

No notification sounds while on Data

On my Samsung S20 I receive notifications including the "ding" while on WiFi but no "ding" when away from home and on Cellular data. I can access my Eufy Security Cameras while on cellular data and notifications are sent but no sound or vibration whe...

Thomas3 by Neighbour
  • 78 Views
  • 2 replies
  • 0 kudos

Satellite TV Receiver issues

I have a 9241 PVR which has already been replaced once but the problem persists. Certain channels (and more all the time) come in like the video is jerky. Very irritating. I did speak to a Telus agent who told me this was an ongoing issue with this m...

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Latest from the Neighbourhood Blog

Super Bowl LIX

Super Bowl LIX Another wild NFL season is in the books! The old adage for the NFL is 'any given Sunday' and that rang true this year...there were crazy upsets, injuries and wild storylines, and more d...

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Streaming on TELUS - February 2025

Streaming on TELUS - February 2025 Hey everyone! Hope you're doing well and enjoying the new year! February is right around the corner, and another month means another new batch of great movies and sh...

1 Comments

Holiday Movies - 2024 Edition

Holiday Movies - 2024 Edition If you’re like me, then you know how special it is to kick back with your loved ones after that big holiday dinner and dig into the perfect holiday movie. There's also no...

0 Comments

Streaming on TELUS - December 2024

Streaming on TELUS - December 2024 Hey everyone! Hope you're doing well and getting ready for the holiday season! December is right around the corner, and the year's almost over! Another new month mea...

0 Comments