Community Spotlight1 MIN READ25 Days To Win Big: TELUS Rewards Holiday Calendar 2025A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutions5G and LTE Mobility Signal in Lavington BC Restoration Lands is the owner and developer of the Okanagan Industrial Eco Park in Beautiful Lavington BC . Because of the location of the Tower that serves this area, the 445,000 Sq.' Building, and...Issues Activating Premium Channels on Optik TV I am running into continuous issues when trying to activate my premium channels on Optik TV. I recently signed up for the service and received the emails to activate, but when I click Activate Now it...888-811-2323 I keep getting callbacks from this number but there's never anyone there just dead air. Does anyone know how I'm supposed to connect with them? After 3 tries they just close the ticket and there's no...Telus Connect app Boost devices not displayed This is a recurring issue that I started having about a year ago when I first signed up with Telus Internet but seems to still be happening and I can't seem to have a clear fix. It was fixed, I thin...Caller ID Hi, Does the Subscriber Name display to called ID under family plan (e.g. wife phone)? Thanks Customer Service Vancouver Complaint Formal Complaint Letter (Service Not Delivered) Account Number: (removed account number) Address: Gastown Area, Vancouver, BC Date: Dec,13/2025 To Whom It May Concern, I am writing to formal...Unresolved Billing Error and Repeated Collections Notice for Account I am writing to report an ongoing billing dispute that has already caused significant harm to my credit score. In January 2025, Telus incorrectly sent my account to collections for an erroneous charg...Problem connecting with call back I've had an ongoing issue with Telus callbacks. I'll arrange a callback re: a technical or billing problem. The chat service on a Telus website will promise a callback at a specific time, often the f...Connection Fee Not Waived Just received my first bill and it was a total surprise. The sales rep promised there will be no connection fee but I was charged $80 for that. I have the sales rep's phone number but he didn't call ...Cannot Access Gateway Modem I am having issues trying to connect to the Gateway Modem. From what I understand the IP address is http://192.168.1.254. Username = admin I have no idea what the password is. Suggestions from th...
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