Home - TELUS Neighbourhood

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

6,888 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,576 Posts

Internet & Home Phone

Discuss and/or ask questions about your TELUS Internet and Home Phone.

16,406 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,222 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,743 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,390 Posts

Sensors are all going offline and stuck in synchronizing state. Rebooting wifi booster seems to fix temporarily but it keeps coming back. First call to support yesterday was no help, 2 hour call to end with will call you back which never happened. It...

Wifi garage door opener stopped working

Recently had Telus Home Security installed and it included a wifi garage door opener. Everything was working fine until 7 days after the install the wifi garage door opener stopped working. Now when you use the mobile app or the panel to operate the ...

Master chef Australia

My husband and I have been watching Masterchef Australia on demand for the last month and suddenly tonight we can’t find it anywhere. Has it been removed?

telustvplus freezes when skipping forward

Why does telustvplus freeze when skipping forward? If I pause a program while watching on my computer and then try to skip ahead the app will freeze almost everytime. This is extremely annoying as the only way to exit is to close app and start over a...

2nd defective device

Recieved a pixel 8 as an upgrade on my account. First device had a strip of dead pixels on the screen so I exchanged it. The 2nd device arrived and the camera doesn't auto-focus reliably. Sometimes not at all. All troubleshooting as identified it as ...

security signs

PLEASE switch your Smart Home Security decals to interior cling decals. The current ones have incredibly aggressive adhesive which make them 1) difficult to place squarely (no 2nd try or adjustments), 2) ugly from the inside of our home, and 3) very ...

Resolved! Outdoor Camera not triggering at all events of activity.

I just had this system insalled this week, and already am disappointed. The camera only seems to be triggered by half of the activity events that occur - what's the point of a security camera if it doesn't pick up everything it's programmed to? How d...

Pik TV on Roku

Is there an update on if/when Pik TV will be available using Roku?

Lack of response to graffiti removal request

Myself and other neighbours have requested TELUS to remove graffiti on Telus boxes located on Smith Ave and Farrow St for over a year now without any result. What is the delay?