Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
20,835 PostsLatest forum discussions
Android 4k Optik Picture quality issues
I keep seeing these posts every week on reddit, but they dont seem to post them here. I also have the new Optik android 4k platform and feel the picture quality is not as good. Almost anyone choosing a cable provider will cite picture quality and cha...
PVR not recording series
For months we have series recordings that just stop recording. It could be after 6 episodes or 3. They just stop. I have changed settings to repeats, reset everything and asked Telus Support. Try to restart the series recordings and it errors out. Ab...
Optik Evolution & TelusTV-21T or new AndroidTV boxes
Is the Optik Evolution & TelusTV-21T (as marked on tuner box) the same animal? I think so, just that only heard Evolution on this forum. Can this forum ADD Evoultion as a sub catagory so that users can post questions for there TelusTV in the correct ...
Directly connect ethernet to Nokia 7368 isam g-240g-a ONT
Hi everyone,Based on the SN, I have a Nokia 7368 isam g-240g-a ONT, just like the one pictured in this post: https://forum.telus.com/t5/Internet-Home-Phone/ONT-vs-Modem/m-p/92226 I currently have a Deco M5 hub plugged into the NTWK port, wifi from th...
TELUS TV User Experience Research Group
Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this forum, especially the regular community con...
frustrated
The Telus app and website is horrible to deal with. Keeps jumping around and doesn't work. All i want to do is upgrade my theme packages and find out where my 55' TV is. No one seems to be able to help. Have had many issues with Telus lately. So need...
2023 Optik TV Free Content
***IMPORTANT NOTE - As TELUS transitions to the new Optik experience through our TELUS TV+ platform we'll be archiving this article as free previews will no longer be updated. This article will remain up until the afternoon of Friday September 29, 20...
You need to be on your home Wifi and enter admin password to proceed
Hello, I'm having trouble connecting my Telus boosters onto my home network. My boosters are connected to the network by hardwire for the setup. On the mobile app, when I go to "Network", "Add" (booster), this message comes up, "You need to be on you...
Live Sports
Why are live sports not really “live” and is a good minute behind ?I just got the new Telus box and I never ran into this problem when I had the older boxes ? Watching the football game and I compared it to my DAZN stream and DAZN was ahead of my “li...
Home Security Telus Assistant - Voice Password to disarm
Everything is working ok minus the garage door (but this is known to not work yet). I can arm the house stay, and away with Alexa, but I cannot setup the disarm feature in Alexa. I go in, toggle the Voice Control feature "disarm by voice". It then pr...
Latest from the Neighbourhood Blog
Enjoy Free On Demand Entertainment | September 2023 Edition
In June 2023, we shared a post highlighting just some of the content available at no additional cost for TELUS TV subscribers. Well, here is the September 2023 update and along with that, a chance for...
NFL Kickoff 2023
NFL Kickoff 2023 It's the most wonderful time of the year! Alright, so not that one...I'm talking about the return of football! It's a great time and after another long offseason (aren't they all?) we...
Prime Video on TELUS - September 2023
Prime Video on TELUS - September 2023 September is here, and the summer is winding down. As the days get shorter, there's nothing better than kicking back and checking out that new movie your coworker...
Netflix on TELUS - September 2023
Netflix on TELUS - September 2023 Hey everyone! Hope you're doing well, and enjoying the end of summer! September is right around the corner and Netflix is bringing another great month of highly antic...
