Welcome to the Neighbourhood

Share thoughts, ask questions, and get answers. All in one place.


cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
70K Members
424 Online
8,732 Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

5,221 Posts

Optik TV

Share your expertise or seek help to enhance everyone's Optik TV experience.

8,664 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

355 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,612 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

2,623 Posts

Latest forum discussions

My Favourite channels

why do I have to keep choosing my Favourites after turning off the TV , when I turn on the TV the guide is back to My Subscribed channels

GAM by Helpful Neighbour
  • 771 Views
  • 11 replies
  • 0 kudos

Resolved! Setting the guide to your favorites only TelusTV-21T

I spent two hours with tech support and my options button only has All Channelsthen I found this forum and the below pinned on how it is supposed to workThen I spent another hour and half in a chat with tech support. A new box was sent out with the s...

Rocky3_1-1694724943099.png
Rocky3 by Rockstar
  • 7543 Views
  • 22 replies
  • 0 kudos

New home 14 ethernet ports + 6 PoE devices

I will be moving to a new home next year and it will have 14 ethernet ports and 6 PoE devices. Do I need to be looking into running my own switch outside of the communications panel to support all 14 ethernet ports? I know I need something like this ...

How can I make a complaint regarding a Telus Truck driver?

Interesting how there is no Forum for complaints? Today I experienced some road "discontent" from a driver of a Telus Truck leaving south from Cold Lake, AB at about 7:40-7:45 am. 1st he was driving at a high rate of speed, approximately 80 in a 50 z...

Cari by Neighbour
  • 1646 Views
  • 4 replies
  • 0 kudos

Resolved! Wireless Home Phone ZTE723CA signal issue

Hi there forums, I have a Telus Wireless Home Phone using the ZTE723CA model device. While it works alright - I noticed that it no longer shows a green bar for the service signal, but an orange one when making a call - and calls are not as clear as t...

Screenshot 2024-09-04 at 12.54.04 PM.png

Switched from Koodo to Telus no more 5G+

Good evening, I recently switched from Koodo to Telus as Koodo offered a Telus plan I could switch to that was more data than I had at Koodo. I made the switch and I no longer see 5G+ and only see 5G my speed for internet is genuinely slower and I ha...

SCAM BILLING AFTER RENEWING MY BUSINESS PLAN

I am being over billed after a Telus agent called me to renew my contact on some offer. When I renewed the contract, I had been sent a huge bill of 1800+ and when I am contacting to investigate for the last week, every one on customer service puts on...

Ejaz by Neighbour
  • 26 Views
  • 0 replies
  • 0 kudos
Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.

Friendliest neighbours

Latest from the Neighbourhood Blog

NFL Kickoff 2024

NFL Kickoff 2024 It's the most wonderful time of the year! Alright, so not that one...I'm talking about the return of football! It's a great time and after another long offseason (aren't they all?) we...

2 Comments

Netflix on TELUS - September 2024

Netflix on TELUS - September 2024 Hey everyone! Hope you're doing well and getting ready for summer! September is right around the corner (the summer went by too fast!) and Netflix is kicking the new ...

0 Comments

OLN Channel Turndown

Hi Neighbours, Starting September 1, 2024, OLN will no longer be offered on Optik TV. The channel will be removed from your account and all theme packs. No action is required on your part. If you were...

1 Comments

Prime Video on TELUS - August 2024

Prime Video on TELUS - August 2024 August is almost here already, and summer is in full swing! As we can all agree, there's nothing better than kicking back and checking out that new movie your cowork...

0 Comments