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11K Posts

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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,931 Posts

TV

Share your expertise or seek help to enhance everyone's TV experience.

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Discuss or ask questions about TELUS Business solutions, equipment, and devices.

524 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,504 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,184 Posts

Latest forum discussions

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No response

I put in a complaint using the online form about the unexplained increase in my bill. It said I should receive a response in 1-2 business days. It has been almost a week now. Will I ever hear back?

JoKA by • Organizer
  • 4 Views
  • 0 replies
  • 0 kudos

Resolved! Price Match - No Response from Telus.

Hi, I have submitted a Price Match request with Telus on 31 December 2024 and received a text same day saying your equipment price match request has been received and will be processed within 15 business days. Talked to Telus customer care as well, t...

Resolved! Programing remote code

Hello. I Need help programing my new telus remote to my tv. It's the new Bluetooth telus remote. Trying to code it to my tv wich is a 55 inch rca. One of those walmart boxing day specials. None of the codes I've found will work. It's some kind of 3 d...

MrHoff by • Neighbour
  • 332 Views
  • 5 replies
  • 0 kudos

new android based boxes multiple problems

Hi: I am having all sorts of issues with the android based tv boxes.first:Our one box which is connected by ethernet, will on occasion go black for a bit then start again, there is no rhyme or reason as to when this will happen while watching a chann...

mderick by • Neighbour
  • 12 Views
  • 0 replies
  • 0 kudos

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by • TELUS Team Member
  • 106034 Views
  • 302 replies
  • 7 kudos

Prepaid plan issue

I bought the $100 prepaid plan with promo 2G monthly data and unlimited talk and text one year on 17 May , but today I check my account that there is only 30 days promotion. After then there is only limited talk and text. Can anybody help me?

MarkChen by • Just Moved In
  • 13 Views
  • 0 replies
  • 0 kudos

Reseting a Wireless Optik TV 4K Box wifi connectio

For the life of me, My Telus Optik 4K boxes would not play my TV unless they were hardwired. I couldn't hardwire all of them due to location. All the online advice to reboot the optik tv boxes did nothing to fix the problem. The Boxes clearly show th...

ShawSpy by • Organizer
  • 25 Views
  • 0 replies
  • 0 kudos

Paramount+

Is there any way to access Paramount+ for free (for longer than the 7 day trial plan) using my included Premium channels on my Optik plan?

vicpamr by • Friendly Neighbour
  • 100 Views
  • 4 replies
  • 0 kudos

TV Essentials, cheaper package to still g Premium?

TV Essentials, cheaper package to still g Premium? Currently have Essentials with Netflix Premium. Added on Prime, Disney+, Apple TV+. We do not watch regular TV Channels much anymore. A TELUS Retiree, so take advantage of 40% off on all services.

PaulB_ by • Organizer
  • 21 Views
  • 0 replies
  • 0 kudos
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Streaming on TELUS - May 2025


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TELUS TV+ is now available on Fire TV!

TELUS TV+ is now available on Fire TV! Great news! The TELUS TV+ app is now available for download on Amazon Fire TV, giving you even more ways to stream your favourite shows, movies, and live TV chan...

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Streaming on TELUS - May 2025

Streaming on TELUS - May 2025 Hey everyone! Hope you're doing well and enjoying the spring weather! May is right around the corner, and another month means another new batch of great movies and shows ...

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Optik TV Lifestyle Content Free Preview

TV lovers rejoice! We’re offering Optiv TV customers an exclusive free preview of premium lifestyle and entertainment channels until April 14. We’re treating you to some of the most popular channels: ...

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Streaming on TELUS - March 2025

Streaming on TELUS - March 2025 Hey everyone! Hope you're doing well and enjoying the new year! March is right around the corner, and another month means another new batch of great movies and shows to...

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