Recent ActivityMost RecentNewest TopicsSolutionsSmart Watch Offer - Waiting? I signed up for a new phone back in March, and part of the promo was a free smart watch. The fine print said that I would need to wait 4-6 weeks after the delivery of my phone. It's been longer tha...Can't Download Bills on App For a while I have been trying to download bills via the Telus app but keep receiving an error message. I thought this would be fixed following the app update of the other day but alas no. Is there a...Profile Settings Not Holding Anyone having issues with profiles not holding when selected on TELUSTV-21T Android Optik TV+ I have a Main profile and one additional. When I turn off box or it goes to sleep and was last viewing...Software Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...Internet Connection Issues Anybody else having random interruptions today or periods in which the wifi totally cuts off? I am connected to the main modem and have pure fibre, I have boosters around my home too and the in...SolvedBusiness Account Issues Timeline #1: On August this year, we took over the business in Surrey. We wanted to use the same phone number. So we submitted the Transfer of Ownership request. Specifically aske...Arming from Keypad We just had to update from Vivint to Telus. The installation was yesterday and I’m trying to set a rule or an “automation” to arm the house from the door keypad when leaving. The only thing I’ve be...Rural Telus Wireless Home Internet - 50 Mbps service with Red light of Doom on the modem. Basically I have the Red LED of Doom on my internal modem for the last 24 hours and nothing seems to work with regards to getting connected to the Telus network. Power cycling, reset button. Just a...Canadian film channel We signed up for Optik TV last year. It's been a long time since we've had cable (nearly 20 years), and.. things have really changed. The single-show channels are really a trip. I don't know if every...Telus Connect app login failure: Unable to login to this app with your My Account settings I am attempting to do the first time setup of a BwHSIA - Smart Hub Business. The first step is to install and log in to the Telus Connect app. I receive the error "Oops Unable to login to this ap...
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