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Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

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Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

14,115 Posts


Discuss or ask questions about TELUS Business solutions, equipment, and devices.

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Discuss or ask questions about TELUS Security devices, equipment, and solutions.

828 Posts


A gathering place for like-minded people to meet, greet, and discuss.

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Forum discussion about TELUS Mobility & Home Services plans and accounts.

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Latest forum discussions

Smart device and 2.4 GHZ

Another question about connecting smart devices requiring a 2.4 GHZ connection. Background- I have several smart devices (Meross smart bulbs, HomePod, Chromecast audio, Google Nest Mini) already hooked up to my WiFi. - WiFi was previously using Smart...

JonoSK by Just Moved In
  • 2 replies
  • 0 kudos

Error message with new Telus TV+ app on iPad mini

Can’t seem to get the new Telus TV app to work no matter what I try. Sign in is fine, but if I try to play live tv, it hangs, and then I get an error message “playback error: sorry an error was encountered. Please try again…”. Works fine on my iPhone...

Miso193 by Friendly Neighbour
  • 7 replies
  • 0 kudos

Telus unreachable phone number

Why is the Telus communication system so stupid? I get these emails from Telus saying that they urgently need to hear from me and to call 3102255 (no area code). Which is unreachable to me (is it only good inside of BC?).WHY so stupid?

Matt3 by Just Moved In
  • 1 replies
  • 0 kudos

How to contact Telus re: billing issue for Business Mobility

Is there a way to reach support at Telus without devoting the better part of a work day to the process?Their automated chat is useless. Although it suggested I could open an incident through myTelus, that feature is simply not available. As a support...

NancyM by Friendly Neighbour
  • 2 replies
  • 0 kudos
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Latest from the Neighbourhood Blog

Prime Video on TELUS - February 2023

Prime Video on TELUS - February 2023 February is here already, friends! There's nothing better than kicking back after a great day and checking out that new movie your coworkers keep talking about, or...


Netflix on TELUS - February 2023

Netflix on TELUS - February 2023 Hey everyone! It's hard to believe that 2023 is already here! February is right around the corner and Netflix is keeping things rolling with another batch of amazing n...


TELUS Esports Series 2 - Apex Legends Registration

TELUS Esports Series 2 - Apex Legends Registration If you've been following the TELUS Esports Series, you'll have seen thousands of gamers compete in our Rocket League tournament over the past couple ...


Xbox Game Pass Ultimate and Optik TV

Xbox Game Pass Ultimate and Optik TV Did you know that you can easily add Xbox Game Pass Ultimate to your Optik TV package? Depending on your package, you can make it your Premium channel option or ju...