FR
Help

Welcome to the Neighbourhood

Share thoughts, ask questions, and get answers. All in one place.


cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
70K Members
450 Online
8,729 Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

5,219 Posts

Optik TV

Share your expertise or seek help to enhance everyone's Optik TV experience.

8,661 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

355 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,611 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

2,622 Posts

Latest forum discussions

Ask a question

SCAM BILLING AFTER RENEWING MY BUSINESS PLAN

I am being over billed after a Telus agent called me to renew my contact on some offer. When I renewed the contract, I had been sent a huge bill of 1800+ and when I am contacting to investigate for the last week, every one on customer service puts on...

Ejaz by • Neighbour
  • 4 Views
  • 0 replies
  • 0 kudos

digital box issues

I have lived with the new box for 2 months and am ready to throw it out the window.-- Menu, why does it ALWAYS default to subscribed channels when turning the TV on. There is no save the option button. Really-- when I turn on the tv I expect it to tu...

Heli by • Neighbour
  • 37 Views
  • 1 replies
  • 0 kudos

Telus refusing service

I moved to new address/home. Telus said there is optical fibre and will run one and it can be done but just need hook up outside connection. Been waiting for internet since June for our house. Our house is under the availability for internet for opti...

Channel management

I can't manage my channels or theme pack selection on the app or online and it's becoming very frusting. I've had a heck of a time dealing with Telus and only been signed up a month and a half. I did the 55" tv promotion and they sent me extra tv box...

Robo by • Friendly Neighbour
  • 5687 Views
  • 18 replies
  • 3 kudos

A truck, a comedy of errors, and loss of signal.

To start, I own a duplex and the fiber lines for either side come from a pole across the street. Friday August 29. What I assume was a city garbage truck comes down my street, and somehow pulls the fiber line off of the one side of the duplex and par...

Zman2k2 by • Leader
  • 65 Views
  • 1 replies
  • 0 kudos

Port Forwarding with NH20T

Im trying to play a game with my brother (specifically Call of Duty: Modern Warfare III and Warzone). Previously when we were with Shaw, we can connect and play the game together at the same time with no special setting changes. However, after switch...

Load more
Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.

Friendliest neighbours
View all

Latest from the Neighbourhood Blog

NFL Kickoff 2024

NFL Kickoff 2024 It's the most wonderful time of the year! Alright, so not that one...I'm talking about the return of football! It's a great time and after another long offseason (aren't they all?) we...

2 Comments

Netflix on TELUS - September 2024

Netflix on TELUS - September 2024 Hey everyone! Hope you're doing well and getting ready for summer! September is right around the corner (the summer went by too fast!) and Netflix is kicking the new ...

0 Comments

OLN Channel Turndown

Hi Neighbours, Starting September 1, 2024, OLN will no longer be offered on Optik TV. The channel will be removed from your account and all theme packs. No action is required on your part. If you were...

1 Comments

Prime Video on TELUS - August 2024

Prime Video on TELUS - August 2024 August is almost here already, and summer is in full swing! As we can all agree, there's nothing better than kicking back and checking out that new movie your cowork...

0 Comments
View all
Copyright © 2024 Khoros, LLC