Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
5,221 PostsLatest forum discussions
My Favourite channels
why do I have to keep choosing my Favourites after turning off the TV , when I turn on the TV the guide is back to My Subscribed channels
Resolved! Setting the guide to your favorites only TelusTV-21T
I spent two hours with tech support and my options button only has All Channelsthen I found this forum and the below pinned on how it is supposed to workThen I spent another hour and half in a chat with tech support. A new box was sent out with the s...
New home 14 ethernet ports + 6 PoE devices
I will be moving to a new home next year and it will have 14 ethernet ports and 6 PoE devices. Do I need to be looking into running my own switch outside of the communications panel to support all 14 ethernet ports? I know I need something like this ...
How can I make a complaint regarding a Telus Truck driver?
Interesting how there is no Forum for complaints? Today I experienced some road "discontent" from a driver of a Telus Truck leaving south from Cold Lake, AB at about 7:40-7:45 am. 1st he was driving at a high rate of speed, approximately 80 in a 50 z...
Account cancelled and Telus continues to withdraw funds with no bill
I cancelled my account on 2024-08-03 as I did not wish to renew my contract with Telus. Paid my last bill in full on 2024-07-09 of $112.00. I own my device, and was no longer under contract with monthly phone plan. There were no outstanding charges. ...
Resolved! Wireless Home Phone ZTE723CA signal issue
Hi there forums, I have a Telus Wireless Home Phone using the ZTE723CA model device. While it works alright - I noticed that it no longer shows a green bar for the service signal, but an orange one when making a call - and calls are not as clear as t...
Switched from Koodo to Telus no more 5G+
Good evening, I recently switched from Koodo to Telus as Koodo offered a Telus plan I could switch to that was more data than I had at Koodo. I made the switch and I no longer see 5G+ and only see 5G my speed for internet is genuinely slower and I ha...
Please delete my Telus Neighbourhood account
Can someone please tell me how to delete my Telus Neighbourhood account, or if any moderators or admins can delete for me would be much appreciated. thanks,
SCAM BILLING AFTER RENEWING MY BUSINESS PLAN
I am being over billed after a Telus agent called me to renew my contact on some offer. When I renewed the contract, I had been sent a huge bill of 1800+ and when I am contacting to investigate for the last week, every one on customer service puts on...
Unexpected mobility bill for service never activated
Hi, wondering if there is anyone from telus management to resolve this reoccurring bill sent to me. Never activated the account but they need money for not using the service.5 times called waste of time only.
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