Welcome to the Neighbourhood

Share thoughts, ask questions, and get answers. All in one place.


cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
73.3K Members
781 Online
9,994 Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

6,781 Posts

TV

Share your expertise or seek help to enhance everyone's TV experience.

10,230 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

431 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,069 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

3,321 Posts

Latest forum discussions

How does Telus get away with offering non-existant plans??

I get calls from Telus almost daily, and one day I bite. I'm looking for new mobility services for myself and my son in Uni and the offer was "unlimited high speed data, call and texts for $35/mos, plus the $70 activation fee, so for the first 7 mos ...

kelij by Friendly Neighbour
  • 370 Views
  • 8 replies
  • 0 kudos

Telus Reward Points are Expiring End of January 2025?

I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are going to expire at the end of this month, January 2025!...

Dalyha by Friendly Neighbour
  • 1124 Views
  • 18 replies
  • 1 kudos

Koodo retention

I've been with Koodo for years and have 4 lines with them for my family. After waiting 24 hours for a callback I got no help with my issues. 1. I wanted to downgrade one line to the $15/month basic plan. 2. reduce the cost of the other 3 plans by $5/...

Home security fiasco

hello all.....anyone have success in actually returning equipment once you terminate their ridiculous contract? I was on hold for 2 hours, and requested to speak to a manager. From there I spent another 20 mins on hold before the call was dropped. No...

TroyL by Neighbour
  • 60 Views
  • 2 replies
  • 0 kudos

Account Suspended

Hello. My wife recently received her permanent residency in Canada. I thought for Christmas it would be nice to get her a new phone and a cellphone plan. I went to a Telus Connect store in Surrey, BC and said I wanted to add my wife to my Telus plan ...

tmarch89 by Neighbour
  • 346 Views
  • 7 replies
  • 1 kudos

Delayed process on my upgrade

I ordered an upgrade for my phone on December 31, 2024, as my current plan is set to expire at the end of this month. Unfortunately, I have not received any updates or order details aside from the initial confirmation email. I have repeatedly called ...

Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.

Friendliest neighbours

Latest from the Neighbourhood Blog

Holiday Movies - 2024 Edition

Holiday Movies - 2024 Edition If you’re like me, then you know how special it is to kick back with your loved ones after that big holiday dinner and dig into the perfect holiday movie. There's also no...

0 Comments

Streaming on TELUS - December 2024

Streaming on TELUS - December 2024 Hey everyone! Hope you're doing well and getting ready for the holiday season! December is right around the corner, and the year's almost over! Another new month mea...

0 Comments

111th Grey Cup

111th Grey Cup The big game is almost here! On November 17, the 111th Grey Cup will be held at BC Place in Vancouver where the Toronto Argonauts and Winnipeg Blue Bombers will square off to be crowned...

0 Comments

Streaming on TELUS - November 2024

Streaming on TELUS - November 2024 Hey everyone! Hope you're doing well and enjoying the cooler weather! November is right around the corner, and we're getting closer to the holiday season! Another ne...

0 Comments