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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,129 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

24,778 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

552 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,621 Posts

My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,265 Posts

Latest topics in Forums

Telus sent my old closed account to Collections?

After checking my spam inbox I noticed that a collections company "General Credit Services" has reached out demanding nearly $200 for an old Telus Wireline account I closed over 7 years ago. I never received an email from Telus about any late payment...

Intermittent internet connection

My parents have been experiencing intermittent internet connection for the past month and cannot get ahold of any live agent over the phone. They have had this issue before and tried all the troubleshooting steps, could someone please look into this?...

Resolved! Noise problem at Telus building - 826 Yates St

For the past 13 days there has been a constant loud noise coming from the rooftop of the Telus building at 826 Yates St, Victoria, BC. It sounds like a vacuum cleaner. It's been going non-stop 24 hours a day. You can hear it from down at street level...

Deekay3884 by Friendly Neighbour
  • 1984 Views
  • 16 replies
  • 0 kudos

Horrific handling of suspected fraud

Yesterday I unknowingly became victim or possible victim of a Sim swapping scam. I do not know if the scam was to swindle my new hardware from a recent upgrade or to skim my personal information. Luckily a quick thinking UPS lady saved me from losing...

Europe Easy Roam vs Easy Roam INTL

I signed up for Europe Easy Roam 30 Day Pass and when I got to London I double checked my travel plans coverage and there is an additional Easy Roam INTL ($16/day) added. Then there is a note under both plans that reads “The last promotion added to y...

Bmepp by Neighbour
  • 27 Views
  • 1 replies
  • 0 kudos

Roku stick has killed Optik box HDMI

I wanted a way to appletv+ but didn't want to lose the Optik pvr box. Telus tech suggested adding a Roku, just installed & plugged Roku into HDMI splitter that connects my devices to TV. Now there is no output from HDMI of Optik, tried unplugging eve...

Mozzer by Friendly Neighbour
  • 182 Views
  • 8 replies
  • 0 kudos
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