Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
8,298 PostsLatest topics in Forums
Iristel Inc. - "Telus" Number
Scam number? 587-405-7814 Called my mom outside of business hours for MST regarding amount owing on my Telus mobility account (I'm the only account contact listed on my account). They requested my account # from my mom. She said she didn't have it, a...
Deco XE75 -IPv6/IPv4
Iv been fighting with my TP-Link Deco XE75’s to get ipv6 up and working but every time I try, the deco always gives me a solid red light for no internet connection.NAH 10G port is in bridge connected directly to Deco XE75. After hours of playing toda...
Resolved! HST being charged on Stream+ Subscription... in BC
I'm being charged HST on my Stream+ Subscription even though I live in BC. I've tried to get help through chat but have been given the runaround and when they try and call me, my phone just ignores it because it thinks Telus is spam (even though I ha...
Disney subscription from Stream+ stopped working
I have a Stream+ Basic plan that is billed to my credit card directly (not through any telus bill which the bot doesn't seem to understand as an option even though I clearly have it). Anyway, for whatever reason disney says telus cancelled my subscri...
Sportsnet 4k
Noticed today (June 5) that the colours on Sportsnet 4k are over saturated. The colours on both the hd channel and the 4k channel are different.
Telus can't tell me why they cancelled my account
Today, my wi-fi went out inexplicably and when I logged in to my account, I found that my account had been cancelled. Without notice.Without consent. I spoke to THREE representatives - none of them could tell me WHY it had been cancelled. There was n...
Smart Home Thermostat
We have had nothing but problems with our thermostat shutting down in the coldest days and during this past heatwave. The Support Team is no help! Replace the batteries and then blamed the furnace/AC. Anyone else in pain?
Is the email address @info.telus.com legit?
Does anyone, including Telus, know if the email address @info.telus.com is legit???
Telus TV+ App is missing many channels, even when I select all subscribed
My Telus Tv+ App no longer shows all my channels in the guide. Even when selecting all subscribed it will only show approx 40 channels between 100-999. I use to be able to look at the guide and set the PVR to record a show if I was away from home.
Mess with online order
I ordered my new phone online recently. Currently the name of the account holder is in my mother's name. The account used to have all of our family member's number for a family discount, but only my number is there now as others moved to different se...
