I'm trying to cancel my stream+ premium subscription, but when I go to manage my subscription, it gives me an error message. Page could not be loaded. I have even gone in-store to get them to cancel, but they can not even do anything about it. Even a...
I keep hearing over and over again from Telus on-site techs and support agents that the Network Access Hubs will not work with Static IP addresses if set to Bridge Mode and they should be set to Router Mode instead. Help me understand how the WAN tra...
For the last 3 days I have had emails sent from a Telus.net account blocked from going to any Microsoft account - Outlook.com or Hotmail.ca The message is the Telus.net account does not meet security requirements. Message blockedYour message to xxxxx...
The answer I am referring to is the one you give in this very website about the way Telus reduces the face value of bill credits by GST application. If you're going to claim this is mandated by law, then cite the act that supports your position. Beca...
I had my Internet cancelled today and the return equipment instructions gave me a return ID # and said to give that to Canada Post and they will print a waybill. Is this the best way to return the equipment? I've heard a waybill will be emailed but I...
Hi folks so I recently bought my own wifi router a tp link BE9700 I have it on partial bridge mode the nah20t. My Telus white MOCA connected to tp link deco shows the ip address in Abbotsford be9700 wifi 7 shows I’m in Campbell river is this normal? ...
Hello, we have two pre-paid plans with Telus, both are on the $100/year prepaid plans. Both lines are down all of a sudden. We can not make or receive calls. We have tried rebooting the devices and still nothing. Calls from others go to voicemail. Ca...
I received a 24 month free Disney + promotion when i upgraded my mobility package back in November. I also received a special offer on Stream + a few days later for 6 month. Disney plus worked for those 6 months but now that the stream + has expired ...
Real question … not a complaint.I’ll try to explain this briefly.I have several iOS devices. My iPhone 16 with the latest iOS update, using an eSIM with Telus, works just fine. I have an iPad and allow calls/continuity to/from it … so, I receive call...
Hi and thanks in advance for any help. We just got my son his first laptop. I would like to use open dns to filter adult and mature content. To do this, I would like to set up one wifi ssid for him to use. I know the T3200m does not allow for individ...
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