Recent ActivityMost RecentNewest TopicsSolutionsCan't log in to Telus Connect app Can not log in to my Telus Connect app. Every time I try it says it can't login using 'my account' and yet every option given brings me to Telus My Account. I need to log in to the Connect app for my...Roaming charges even roaming is turned off I was in the flight with my roaming turned off airplane mode on. I got charged by Telus for roaming! It was definitely not the case that my roaming was on and I forgot to turn it off. I suspect My T...Telus Home Security Camera and random charges I want to begin by saying I got a new phone from Koodo in fall of 2025. A promotion offered at Koodo at the time was to agree to get a Telus Home Security Camera, which would save me about $40 a mont...Business Services Got a promotion from a Telus agent overseas to move a clients business lines from one of the other big 3. Verified the agent internally with Telus 2/3 times and email as valid myself (domain). Still ...Missing episodes Bravo Member: TELUS_Support | TELUS Neighbourhood On Demand Bravo Below deck season 12 Missing episodes 10/11. Goes from 9 to episode 12. Gone out and in and checked every available episode. No...Pvr glitching issues Pvr has so many issues. Telus has replaced 3-4 times in 4 months. Always have poor wifi for years. The technical department always says nothing to do with wifi. Today they tell me I have too many dev...Still No Fibre In Varsity Drive...... I moved to Varsity Drive for two years. When I moved into here, there was no PureFibre, but now still doesn't have PureFibre…… But I saw on east of Varsity Drive someone there have PureFibre. Just wo...PureFibre availability in Ajax I’ve been told by multiple reps in store and on the phone that I can get PureFibre in Ajax but the website says no. We currently have Bell Fibe and it’s FTTH, so who’s right, who’s wrong, and what’s ...Moved within city - Crazy ping difference Wondering if anyone else has dealt with this. I recently moved within Edmonton and my average ping to pretty much every game server went up about 40-70ms across the board (Seattle, NYC, etc.). I'm on...Called by 780 373 5837 This number called me about 5 minutes ago and was very confused. Said hello, claimed they were from Telus, asked how I was doing, I replied "doing ok" and then they hung up. Seems unlikely to be a re...