I'm a new subscriber to internet and tv with TELUS, no matter the device I try to use I cannot log into my TelusTV+. I get the errors "Login Failed ERR_AGL_ACN_3545" on the app, and "Account associated with access token is unknown or not found" error...
Hi, wondering if anyone else has experienced, or is experiencing intermittent connection issues with their device plugged into the WiFi modem with a CAT5e Ethernet cable?.. I recently upgraded from 1.0G to 1.5G hoping that it MIGHT somehow resolve th...
Two items:1) Telus will not meet their July 15th PureFibre conversion deadline at my house -- the detailed explanation is too long to post in this forum -- hope I don't lose phone and Internet connection2) I don't know if the fiber optic cable is lon...
Everytime I try to submit an online support request. I get the error We were unable to submit your form due to technical issues. Please try again. My Telus app is only showing my linked business mobility account.Can it be fixed so it shows my busines...
Yahoo my phone service is out again ! (July 11th.)After telus finally fixing my service not even 2 weeks ago for a different problem ( Out for 5 days) it's down again.This time it's copper theft.Before finding this out I called tech support thinking ...
Hello, we have two pre-paid plans with Telus, both are on the $100/year prepaid plans. Both lines are down all of a sudden. We can not make or receive calls. We have tried rebooting the devices and still nothing. Calls from others go to voicemail. Ca...
I too am looking to have our green Telus utility box in our condo complex wrapped with a decorative covering. We recently got our electrical power box wrapped and it really brightens up the area, so now we want to wrap the Telus box.It is a fairly ne...
This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.
