Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
8,111 PostsLatest topics in Forums
“Sorry, we could not retrieve your TELUS TV service information at this time.” On MyTelus
Hello, I’ve been a Telus internet and Optik customer for nearly a year now and have been struggling to access my OptikTV settings via the Website or MyTelys App. My internet and phone info loads instantly, but the Optik section is stuck loading for ...
PureFiber 3G Not working properly
I had Telus install their new PureFiber 3G in my house 10 days ago and it hasn't worked properly since. My internet goes down at least 5 times per day. This is unacceptable for a person who works from home. I have tried to get a solution from Telus b...
Monitoring Centre never calling for alarm triggers
We just switched from Bell Smart Home monitoring to Telus and I could not be more unimpressed. So far we’ve had a few triggers by accidentally opening the doors without disarming, also my dog barking at home triggered the glass break sensor when we w...
Telus adt does not call for alarm triggers at past midnight
Window alarm triggered today at 230am and I let it alarm for a very long time since I don’t know if there is an intruder. No call from adt Telus during and after the alarm This is the 2nd time it happened this year.
Connecting Fiber to Computer.
I am having a Fiber connection. I am planning to connect Computer dicretly to the fiber is it possible with Telus pure fiber.
Telus deleted my email while working on my wifes business account
Telys deleted my email that I use for work with all of its archives . They have shown no willingness or abilityh to restore it.Has this happened to anyone else?
Telus Accidentally Deleted my Account
Telus Accidentally Deleted my Account. All my Home Services
Hayu app unavailable on Telus Optik
I have not been able to access my Hayu app through Optik in several days. Today the message says "sorry, the application you have tried to access is temporarily unavailable. Please try again. Error code: 0. In the last 2 days I was able to start the ...
Does your Telus optik TV and wifi just stop working?
My Telus tv and internet service is as reliable as a McDonald’s self serve ice cream machine. After spending hours and hours multiple times on the phone with the tech department to resolve the issue of my internet just stopping working, my TV not wor...
How Reliable is Telus Internet?
Hello all. I am so fed up with Rogers and how expensive it is and seriously considering getting Telus internet. Right now, its just internet and then we will stream our Netflix, Prime etc. But, I work basically full time from home so reliability is a...
