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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,250 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

25,006 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

576 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,679 Posts

My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,301 Posts

Latest topics in Forums

Closing my account

I am trying to close my phone account but my App keeps requesting to phone me on my 10 digit Canadian phone number which I no longer have access to. I have attempted to speak to support on chat but the virtual assistant tells me to give them a 10 dig...

Ggm1 by Just Moved In
  • 0 Views
  • 0 replies
  • 0 kudos

Phone Number

Hello. I've written about this before but have never received a proper response. I would like to know whether the following phone number is the Telus Monitoring Station's phone number: 1-833-339-2288 as mentioned on this page https://www.telus.com/fr...

felixmcm by Organizer
  • 160 Views
  • 5 replies
  • 0 kudos

What has happened to YTV?

I recently had some small kids visit, so I tried to go to YTV, either channel 600 or 613, and it told me that I was not subscribed to them. They are part of the Essentials package, and all info I can find online says that they are, but my set top box...

Data useage

Hdmi inputs on tv dead.Downloaded the telus+ app to a smart tv to use until tv is repaired. The TV WIFI is on the same telus home account as the 21T box. Question:Is the data used included in my Optik tv plan? — OR —Is applied against my monthly inte...

ExEmp2 by Organizer
  • 52 Views
  • 1 replies
  • 0 kudos

Crave subscription

I log into Crave on my television but I get a message that states I require a subscription to watch. I have a subscription and have been watching for a few months. What is going on?

jb21962 by Neighbour
  • 1550 Views
  • 13 replies
  • 0 kudos

ADC-V723 getting Installation Failed

ADC-V723 getting "Installation Failed" with details "Video device tests disconnected. Please make sure the device is powered on, connected to the internet and try again". I "rebooted" the device several times (got the white light) and was able to con...

begwhite by Just Moved In
  • 13 Views
  • 0 replies
  • 0 kudos

Internet

I ordered Telus internet to my home June 23rd waited till July 4th for installation, bell came to install the line to the house then Telus came to connect the modem. They weren’t able to because bell didn’t do the wire properly, the Telus tech told m...

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