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Forum discussion about TELUS Mobility products, services, devices, and more.

18,703 Posts

Internet & Home Phone

Forum discussion about TELUS Home Services devices, equipment, and solutions.

23,542 Posts


Forum discussion about TELUS Business solutions, equipment, and devices.

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Forum discussion about TELUS Security devices, equipment, and solutions.

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Forum discussion about TELUS Mobility & Home Services plans and accounts.

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Latest topics in Forums

OnePlus 9 5G -Why can't I access 5G

I have a OnePlus 9 5G phone from T-Mobile & I am using it on TELUS - I can not access 5G why? The 5g dose not even show up in the phone. I was told to get a new sim which cost me 16.95 at the TELUS store as it would not let me order one online for 10...

Closed Captioning inconsistent online

If I watch a show online, the Closed Captioning works 50% of the time, at best. Sentences are always cut off. It only works as it should through the Optik tv digital boxes, which is ironic as the 'main' box is wireless and my computer has an ethernet...

Calls dropping

I have iPhone 12. The past few months my calls have been dropping more and more. I’ve contacted apple. They ran diagnostics etc. I’ve updated to most recent ios. Telus replaced the SIM card and it continues to happen. I’ve noticed the other day. Anyt...

Kmac66 by Just Moved In
  • 5 replies
  • 0 kudos

Manage My Optik Account

Went onto Optik TV page and clicked on Manage My Account and it comes up blank so I cannot observe my Optik Account and/or make changes to my Theme paks. So does anyone know if Telus is having a blank moment in their Web Design Department ? Also Chat...

Skipperr by Neighbour
  • 3 replies
  • 0 kudos

Talk Text 100 with OTP

I maintain a personal hone number using a prepaid Talk and Text 100 plan, as my employeer insists that I use thier cell phone and number for work. I would still like to use my personal number for online account that require One Time Passwords that ar...

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