Hello, I recently purchased an Optik TV bundle that includes the following: TELUS TV Digital Box1 Theme Pack + 2 Premiums (Amazon Prime, Netflix Standard, 4K Channel Pack, Stingray, Core, Cloud PVR,Disney+) I received the digital box and went through...
I have a strange issue where my PC upload is recently really slow. using speed test my PC (Wired connection) 900 Mbps download10ish Mbps upload multiple wifi devices are 600 Mbps download600 Mbps upload I have unplugged modem and reset my PC. Tried d...
So i have the following products NH20A - modem The white cylinder for the WIFI booster. I have been trying to find a setting where I can disable my "SIP ALG" (Application Layer Gateway). Typically, by default this is enabled. Which is causing issues ...
Earlier today, I received a suspicious phone call from individuals claiming to represent Telus, a well-known Canadian telecommunications company. The callers identified themselves as Telus customer support agents and informed me that my internet conn...
Sure — here’s a clean, clear 2-paragraph elaboration of your situation:I recently received a suspicious phone call from someone claiming to be a representative from Telus. The caller sounded convincing and informed me that my internet connection was ...
My Telus tv and internet service is as reliable as a McDonald’s self serve ice cream machine. After spending hours and hours multiple times on the phone with the tech department to resolve the issue of my internet just stopping working, my TV not wor...
I transfered from Vivint to Telus less than a year ago. Telus security is less than pathetic. Nothing works properly, I'm missing pieces i am paying for and the camera chooses what it wants to record...if at all. I am paying for something that I am n...
Hello! I live in Vancouver and would like to get permission to place a decorative wrap on a utility box. Could you please send me a private message so that I can provide further details? Thank you.
I subscribe to two services thereby qualifying for Gold Tier status in the rewards program. However my balance shows "zero" despite being eligible for 2x each dollar spent on collective monthly billing. Is there a secret handshake or something requir...
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