I have had the best experience with a telus technician recently. He has been so amazing contacting all the residents in our little rural cottage community to tell us Telus was bringing fibre optic to our area. He not only organized a great package fo...
Hello, I have had issues since I upgraded our phones in late Nov 2023 Telus has not been able to fulfill the agreements it has made with me for mobility service I have contacted them multiple/many times to get them to honor the agreements made withou...
The Blue Jays home games are supposed to be outputting 5.1 audio, i have a 5.1 system and yet the audio to me is not 5.1 but rather stereo...and i know that it's supposed to be 5.1 because ive literally spoken to the guy who mixes audio for Sportsnet...
My Call control now has a long dead air lag time. After my home line rings from a new caller using the call through number prompt, there is a long dead air gap…up to 5 seconds…before the connection activates. I find myself saying ‘hello’ several time...
Struggling with the Telus Connect application as it is showing can't connect to your modem/WIFI offline, but there is no issue with the internet. I tried to re-install the application, upgrade my phone OS & try to install it on my tablet, but there i...
wifi 6 range is horrible, we literally lose connect constantly just rooms away. Also cant connect smart devices at all. How do we activate 2.4 ghz or 5 ghz so we can have better range and connect our smart devices??
Hello, I have a quick question and wanted to know how deep Telus Service lines run in front of my property. I was thinking of installing a temporary mesh in my front yard and wanted to check before I do so. I am located in Airdrie Windrow Manor locat...
I have transfer 4 cell numbers from Rogers to Telus. I suppose to pay $115 plus GST. I got 2 bills so far fist partial close to $300 and $220 following month. I have spent over 2 hours on Friday talking to Telus special department. They promised to c...
We’ve had our security system for a little over a month and it hasn’t worked properly since day one! Our backyard camera records maybe 65% of the time. We have done the trouble shooting ourselves, called into Telus and did the troubleshooting with a ...
I am trying to find out which debt collection agency has bought my Telus account debt to settle the account and get the active status changed on my credit report. The account was cancelled, but it is still reflecting missed payments on my credit repo...
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