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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,097 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

24,654 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

549 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,586 Posts

My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,238 Posts

Latest topics in Forums

Resolved! Cannot subscibe to Stream+ via Optik TV bundle

Hello, I recently purchased an Optik TV bundle that includes the following: TELUS TV Digital Box1 Theme Pack + 2 Premiums (Amazon Prime, Netflix Standard, 4K Channel Pack, Stingray, Core, Cloud PVR,Disney+) I received the digital box and went through...

Parko by Neighbour
  • 212 Views
  • 9 replies
  • 2 kudos

Slow upload - only one PC

I have a strange issue where my PC upload is recently really slow. using speed test my PC (Wired connection) 900 Mbps download10ish Mbps upload multiple wifi devices are 600 Mbps download600 Mbps upload I have unplugged modem and reset my PC. Tried d...

kynan by Just Moved In
  • 5 Views
  • 1 replies
  • 0 kudos

Modem/Router settings Causing issues with VOIP

So i have the following products NH20A - modem The white cylinder for the WIFI booster. I have been trying to find a setting where I can disable my "SIP ALG" (Application Layer Gateway). Typically, by default this is enabled. Which is causing issues ...

Resolved! SCAM SERVICES

Earlier today, I received a suspicious phone call from individuals claiming to represent Telus, a well-known Canadian telecommunications company. The callers identified themselves as Telus customer support agents and informed me that my internet conn...

SCAM

Sure — here’s a clean, clear 2-paragraph elaboration of your situation:I recently received a suspicious phone call from someone claiming to be a representative from Telus. The caller sounded convincing and informed me that my internet connection was ...

Berna by Just Moved In
  • 6 Views
  • 0 replies
  • 0 kudos

Does your Telus optik TV and wifi just stop working?

My Telus tv and internet service is as reliable as a McDonald’s self serve ice cream machine. After spending hours and hours multiple times on the phone with the tech department to resolve the issue of my internet just stopping working, my TV not wor...

Home security contract. I want out.

I transfered from Vivint to Telus less than a year ago. Telus security is less than pathetic. Nothing works properly, I'm missing pieces i am paying for and the camera chooses what it wants to record...if at all. I am paying for something that I am n...

Nat213 by Neighbour
  • 43 Views
  • 2 replies
  • 0 kudos

Utility box wrap request

Hello! I live in Vancouver and would like to get permission to place a decorative wrap on a utility box. Could you please send me a private message so that I can provide further details? Thank you.

kbeauche by Just Moved In
  • 8 Views
  • 1 replies
  • 0 kudos

Gold Tier - Zero Balance Telus Reward points?

I subscribe to two services thereby qualifying for Gold Tier status in the rewards program. However my balance shows "zero" despite being eligible for 2x each dollar spent on collective monthly billing. Is there a secret handshake or something requir...

DLee by Just Moved In
  • 17 Views
  • 1 replies
  • 0 kudos