Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
8,140 PostsLatest topics in Forums
TLS/SSL is broken over WLAN
My wireless connection does not appear to be working. It is very strange. The wired, ethernet connection works without problems. The wlan, though, is having problems on multiple devices, but it isn't broken either. I can ping remote servers successfu...
Smoke Detector - Orange Light Flashing
Hello. I have QOLSYS smoke detectors. I've noticed that they flash an amber/orange light (not yellow) on the "hush" button -not on the LED light- once in a while, approximately once an hour. The LED lights continue to flash a green light. The batteri...
Phone upgrade
I ordered a new phone/re newed a 2 year contract. I never got a confirmation and the Telus representative said my order was on hold? The credit card company said the payment was approved. Is it on Telus’s end?
Unauthorized Withdrawal
Hi! I posted this last week, as I was directed here to seek assistance for the unauthorized withdrawal of fees from my account. Someone reached out, but then did not respond when I gave them access to my account. Is there anyone able to assist?On Mon...
Ttacking numbet update
Hi guys i have 2 orders pending for tracking number update its been 2 days now how long does it normally take to receive a tracking number
Cancel a travel roamig package
I am traveling to Africa in a month. I wanted to get organized in advance, so I read about the particular roaming package needed for Zimbabwe/Namibia. I clicked "Get This Package" thinking that I would then be prompted to enter my dates of travel. Un...
Horrific handling of suspected fraud
Yesterday I unknowingly became victim or possible victim of a Sim swapping scam. I do not know if the scam was to swindle my new hardware from a recent upgrade or to skim my personal information. Luckily a quick thinking UPS lady saved me from losing...
Achieving optimal upload, and download speed from your TELUS connection
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Telus can’t get my address moved to a different unit in same building
I have had nothing but frustration since moving to Telus 2 months. It took 3 weeks to get my actual internet line active in my unit because they couldn’t figure out how to enter my address in their system. It’s an 800 unit building, likely hundreds o...
S25 Ultra Satellite Connectivity
I know the iPhone 16 Pro has the Satellite connectivity but I was wondering when this service will be offered to the S25 Ultra as it does have the chipset for this ability. Anyone know?
