Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
8,145 PostsLatest topics in Forums
Will resolution get better? Higher bitrate?
Just curious if Telus will finally get with the times and get higher bitrate and/or higher resolution for tv? Sports look terrible compared to Rogers Xfinity. Even normal shows are worse due to low bitrate. So, anyone know?
Urgent – Verify Door-to-Door “TELUS” Representative and Cancel Any Unauthorized Order
On Tuesday, June 17, 2025, at 4:00 p.m., a woman identifying herself as “Radhika” (mobile: 778-928-3940) visited my parents’ new home in Maple Ridge, BC. She wore TELUS-branded clothing, displayed an ID badge, and offered a bundle that included gigab...
Intermittent internet connection
My parents have been experiencing intermittent internet connection for the past month and cannot get ahold of any live agent over the phone. They have had this issue before and tried all the troubleshooting steps, could someone please look into this?...
Is this a scam?
I recently recieve a call from 888-519-0122 and he he use a email address . He claim he is from Telus retention. He offer me $35 60G Canada/US and ask me to screen shot iPhone setting->general->about to activate an esim. Is he legit?
Fine Print Scam
Why doesn't Telus notify me via email when my 2 year contract is about expire so I don't get a $100.00 surprise increase.?
TELUS Business Disconnect: Disastrous Concierge Business Support
I became a TELUS customer just under a month ago, and while most aspects of the experience were excellent, such as the techs who installed my internet, TV, fax lines, and even the customer service reps were professional and nice. The TELUS Business C...
Can't cancel mobility account
Website has been running me around in circles for the last hour. How can I talk to a human?
Telus Internet Installation Shabby
Telus installed my internet today and I just realized when after checking the internet and stuff they did a shabby work in the basement when they installed the technicolor NH20T. Basically this small network panel door does not close anymore and they...
Netflix size on Samsung
when I run Netflix through the Telus remote the picture is absolutely huge. Can't see the upper or side menus.Pic seems OK when a movie is selected and played.Resolution is what it should be when I stream Netflix from my laptop. Using the TV controls...
