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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,264 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

25,055 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

585 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,692 Posts

My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,313 Posts

Latest topics in Forums

Issue with rewards prepaid mastercard

Hi there, pretty recently cashed in rewards points for a $50 prepaid mastercard. I've used these to pay my bill before but now it's not working. Spoke with customer service at the card company, they said they can't find any problems. I tried to go in...

Marc3535 by Neighbour
  • 120 Views
  • 3 replies
  • 0 kudos

ssues logging into the My Telus iOS app

Anybody having issues logging into the My Telus iOS app? Seems it logged me out automatically and now can’t log back in. Keep telling me my username/password is incorrect. However, I am able to sign in to my account on the web using the same username...

Opus927 by Just Moved In
  • 8 Views
  • 0 replies
  • 0 kudos

Resolved! [Megathread]: TELUS Connect

I have had issues with this app since I started using it ages ago. It's glitchy and almost completely useless. It boasts such amazing features - schedules, device-blocking, content-blocking and so much more! - but it rarely works. I either get a noti...

Samsunf watch promotion

I just recently got a new samsung phone and was offered a galaxy watch 7 for $0 but had to get a $15 watch plan. I got the watch but I never got a contract agreement. Order #TD2544357. Nothing is showing up in my account either for the watch

Jacobfr1 by Friendly Neighbour
  • 27 Views
  • 1 replies
  • 0 kudos

No Home Phone Support

Our Landline started having issues with static in early June 2025 and completely failed around June 9th. After 45 minutes of dealing with Telus phone Bots, we were able to get with an Agent who scheduled the first available appointment for JULY 9th! ...

KBurnham by Just Moved In
  • 35 Views
  • 1 replies
  • 0 kudos

Resolved! HST being charged on Stream+ Subscription... in BC

I'm being charged HST on my Stream+ Subscription even though I live in BC. I've tried to get help through chat but have been given the runaround and when they try and call me, my phone just ignores it because it thinks Telus is spam (even though I ha...

Friendliest neighbours
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