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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,686 Posts

TV

Share your expertise or seek help to enhance everyone's TV experience.

11,097 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

496 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,407 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,042 Posts

Latest topics in Forums

Telus home internet fiber optics cancellation

I had a bitter experience with TELUS Home Fiber Internet in Oshawa. Despite being locked into a 2-year contract, the internet quality was very poor from the start, leading me to cancel the service within two months. I was never informed about a cance...

Gautham by Just Moved In
  • 7 Views
  • 0 replies
  • 0 kudos

Fibre and POTS copper lines dangling from pole

Hi, I’m looking for support with reconnecting a recently renovated property to TELUS. The property is in North Vancouver, and during the renovation, the TELUS connection had to be removed. At the time, TELUS didn’t provide clear guidance, so my contr...

tyrelb by Friendly Neighbour
  • 263 Views
  • 8 replies
  • 0 kudos

TelusTV-21T Incompatibility with Samsung Frame TV?

Having serious problem trying to get TelusTV-21T to work with my home theatre system. Shaw worked fine as an input to my Marantz 7013 receiver and Samsung Frame TV (as does my DVD player, Sonos, and Apple TV), but the TelusTV will not work. It used t...

John_de by Just Moved In
  • 21 Views
  • 1 replies
  • 0 kudos

Telus sent me to collections!

Hi me and my wife updated or security system last year from telus, when it was installed the door camera stopped working a few hours after the technician left, we have complained about paying for a service we were not getting the full benefits from a...

Handmaid's Tale S1E6 on Crave

Anyone else not able to watch this program On Demand? I get an error message "Unable to play video. Please try again later."

RIch97 by Organizer
  • 141 Views
  • 9 replies
  • 0 kudos

Stream+ Activation Error

Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...

Cwg23 by Neighbour
  • 18570 Views
  • 138 replies
  • 0 kudos

Replacement Remote TV Digital Box

Hello! Anybody have any luck getting replacement Bluetooth remotes for the Telus TV Digital Box? I called Telus and they told me they can't send out replacements and I would have to go to my nearest authorized Telus Dealer. I went there and they told...

Optik on Apple TV won't show prior hours content

Optik TV on the Apple TV used to allow you to watch earlier content but in the last few weeks it won't allow me to rewind, or play a show from the start, or even go to an earlier show in the day and play it. I have a subscription to Optik+ and it use...

MyTelus App

Upgraded my phone from iPhone 11 to the iPhone 16 and having login issues with the MyTelus app. I can log in no problem on the Safari browser but when entering the exact same credentials into the app to log in, it is saying incorrect username or pass...

kmaries by Just Moved In
  • 71 Views
  • 4 replies
  • 0 kudos

Moving Internet Service - Current Service Cancelle

Spoke to an agent yesterday and he gave me a great deal to upgrade from copper at my current address to fibre at the new address at the end of the month. Asked if my current Internet would continue to work until then and he said yes. All was fine, ve...

Lanjgre by Just Moved In
  • 37 Views
  • 1 replies
  • 0 kudos