Hello, I recently purchased an Optik TV bundle that includes the following: TELUS TV Digital Box1 Theme Pack + 2 Premiums (Amazon Prime, Netflix Standard, 4K Channel Pack, Stingray, Core, Cloud PVR,Disney+) I received the digital box and went through...
Hi there, I recently moved and just got around to installing my TV box. All the sports channels are no longer there and my 1.5 gig changed to a 1 gig connection. The only reason I called Service was to see why my technician did not show to my appoint...
I had Telus switch my Residential Internet to Business Internet in May 2024. My business accountant found that Telus was double-billing as, since May 2024, I was being charged for Business internet AND was continuing to be charged for Residential Int...
I transfered from Vivint to Telus less than a year ago. Telus security is less than pathetic. Nothing works properly, I'm missing pieces i am paying for and the camera chooses what it wants to record...if at all. I am paying for something that I am n...
I recently moved to a new residence and contacted Telus to transfer my existing service or set up a new plan. Unfortunately, I was informed that Telus does not offer service at my new address. As a result, I’m now being asked to pay a termination fee...
So we have been living in the town of Rosalind for years . A am The consensus for a number of people living here is that we cannot get good signal here. No one can even with boosters.So what do we pay for again??You pride yourselves in good service a...
My alarm security company was recently acquired by Telus. My monthly bills were always paid automatically from my credit card. Since Telus take-over, I have been getting my bills with late payment charges. There is no person picking up the phone when...
I have submitted a request to technical support 4 days ago, but have not yet received a response. I get a "We are unable to retrieve your request details. Please try again", when logged in to MyTelus to check the status!Maybe here someone else has en...
anyone have issues with volume control? i have an older samsung sound bar. the volume levels change wildly from channel to channel. i have to either crank it to hear anything or when i change the channel its suddenly blasting at full volume. anyone e...
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