Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
8,124 PostsDiscuss and/or ask questions about TELUS Mobility products, services, devices, and more.
8,124 PostsDiscuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.
24,769 PostsDiscuss or ask questions about TELUS Business solutions, equipment, and devices.
551 PostsDiscuss or ask questions about TELUS Security devices, equipment, and solutions.
2,616 PostsDiscuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.
4,264 PostsHi, I have this problem with last few generation of Samsung Galaxy devices. I tried it with 3 different Samsung devices over the last couple of years. My voicemail notification never shows up as a notification on my phone. I have to manually speed di...
Part 1 (due to character limit in this forum)This is day three of dealing with issues with my entire Telus Account. I've been a Telus customer at my current location for 9 years. Before that 8 years, and so on backwards to 1986.Telus service has dete...
when I run Netflix through the Telus remote the picture is absolutely huge. Can't see the upper or side menus.Pic seems OK when a movie is selected and played.Resolution is what it should be when I stream Netflix from my laptop. Using the TV controls...
My Optik TV box suddenly stopped working correctly with an older-model TV last Tuesday. Every time I try to watch live TV, a recording, or on-demand programs, I get a black screen and the same error code: ERR_PLAYER_P212. I have called technical supp...
Sent my bring it back phone in the beginning of January. Confirmed it arrived. Still do not have a credit on my bill for the returned phone. Getting really frustrated!!!
I signed up for Europe Easy Roam 30 Day Pass and when I got to London I double checked my travel plans coverage and there is an additional Easy Roam INTL ($16/day) added. Then there is a note under both plans that reads “The last promotion added to y...
I wanted a way to appletv+ but didn't want to lose the Optik pvr box. Telus tech suggested adding a Roku, just installed & plugged Roku into HDMI splitter that connects my devices to TV. Now there is no output from HDMI of Optik, tried unplugging eve...
I subscribe to Bravo but I have no access to Bravo on Demand. When I go to the On Demand Menu it shows that I am not subscribed to Bravo but I most definitely am. I have no issues watching Bravo live, just the On Demand is not working. I have done al...
On Monday June 16, I provided authorization for Telus to complete monthly bank withdrawals for my "new" mobility contract. My "old" contract "expired" in March 2025, and I avoided contacting Telus because calling Telus is a very unpleasant experience...
I got a new optik TV box to replace a dead one, but the new one is showing an error - DVC-RTRN-001.I have hard reset it with the unplug 3 times method and it downloaded a new configuration and rebooted several times - one time showing some gears. The...
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