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Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

20,200 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

9,935 Posts


Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,098 Posts


Discuss or ask questions about TELUS Security devices, equipment, and solutions.

915 Posts


Forum discussion about TELUS Mobility & Home Services plans and accounts.

3,778 Posts

Latest topics in Forums

outdoor camera

hi...l cancelled my telus subscription and paid my 2 outdoor cameras in full....may l ask if l can still use them, if ever, what will l do to have use of those cameras. thanks

Poor picture quality

Just switched from Shaw and ... well ... the Optik TV quality is pretty disappointing so far. I've tried every setting I can think of on my TV (LG C1 OLED) and have tried switching between 4k resolution and 1080p 60hz on the Telus box. No luck. Faces...

ETA for equipment

How long does it typically take for Telus to send out the Optik TV boxes? I signed a new contract 14 days ago and I was advised it would take 3-5 business days for the box to arrive. After a week, I asked a rep via chat and was told it was still ship...

kayjaydee by Just Moved In
  • 3 replies
  • 0 kudos

Telus Router opening ports and port fowarding

I am trying to run a Teamspeak server and a game server which I had running before my recent move this month. I have open the ports up according to the requirements of the two programs.Forwarded the port to my PC and made sure it was the correct PC (...

Lost device ( telus wont help)

My 2 year bussiness plan was finishing and I started to get hundreds of calls from telus to renew with them. Long story short i got 5 lines with 5 phones.There where two tracking numbers and two boxes for the phones. One in one box (as it was new lin...

Zeek by Neighbour
  • 3 replies
  • 1 kudos

ADT 3G Mandatory Upgrade

I'm wondering if any of you have dealt with a similar notice. I found it odd that Telus sent me a notice via registered mail saying to book your mandatory security upgrade due to 3G service going away in Canada. We have an 8-year old ADT system that ...

dyno3 by Just Moved In
  • 1 replies
  • 0 kudos

Internet conection drops out

I have a desktop PC hardwired to a telus modem T3200M and 6-7 laptops/cellphones/printer connected to the same modem through a 2.4g and 5g WiFi.Time after time the connection to internet is lost either on my PC or from other devices connected through...

T1m by Just Moved In
  • 1 replies
  • 0 kudos
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