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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,108 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

24,729 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

551 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,613 Posts

My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,259 Posts

Latest topics in Forums

Monitoring Centre never calling for alarm triggers

We just switched from Bell Smart Home monitoring to Telus and I could not be more unimpressed. So far we’ve had a few triggers by accidentally opening the doors without disarming, also my dog barking at home triggered the glass break sensor when we w...

Telus Loyalty Contact Number or Email

can u help me solve my account w/ Telus Loyalty please.Case #13626I have been overcharged by double on my home Internet for more then 1 year..I work overseasI have been with Telus for 25 yrs & trust u to deliver the better service & best competitive ...

GRIZBOY by Neighbour
  • 154 Views
  • 4 replies
  • 0 kudos

Activating internet

Been 4 days trying to activate my new internet been thrown through 6 different people trying to understand what's going on they said they sent to there supervisors. This is insane anyone else have same problem. I'm about to send there stuff back and ...

Emily12 by Just Moved In
  • 20 Views
  • 1 replies
  • 0 kudos

Hayu app unavailable on Telus Optik

I have not been able to access my Hayu app through Optik in several days. Today the message says "sorry, the application you have tried to access is temporarily unavailable. Please try again. Error code: 0. In the last 2 days I was able to start the ...

jaysway by Neighbour
  • 5823 Views
  • 51 replies
  • 1 kudos

Promotion expires

In April 27 2025,I purchased Prepaid $100 unlimited talk and text + 2GB data monthly for 1 year. Since May 27, 2025, I can't get internet, any mention of the promotion disappeared from my online Telus account, my balance shows as 0.00 and the system ...

Internet Connection - Calgary NW

Hi, has anyone else been having problems with the internet connection? I moved to Evanston NW almost two months ago, and every other day, I have issues. Sometimes, the internet goes down for a few minutes, but sometimes, it goes down for hours. They ...

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