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Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

19,966 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

14,091 Posts


Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,066 Posts


Discuss or ask questions about TELUS Security devices, equipment, and solutions.

822 Posts


Forum discussion about TELUS Mobility & Home Services plans and accounts.

6,493 Posts

Latest topics in Forums

Canada-US Plan - Recent T-Mobile Data Breach

Hello, I have the Telus Canada-US plan, and I noticed that my current provider on my phone says "T-Mobile". I was wondering, with the recent T-Mobile Data Breach in January 2023, would there be a chance that my information has been leaked? I am assum...

Hi I used to send emails to my on my android phone but recently I stopped receiving them. I am wondering if its an account that can get full and I somehow have to delete the content? Or does anyone have a suggestion on what ...

mjw by Just Moved In
  • 2 replies
  • 0 kudos

Fibre Internet

They have just install the fibre infrastructure on Brunette and Lougheed in Coquitlam. I live in a strata building, do I have to call in to get them to start installing it in my building?

Adding a cell phone

Because we live in a rural area, we have our internet delivered via cell. Currently Telus. We also have a land line, and a cell phone on separate plans. I want to bundle this, but I cant seem to get the right department. Telus is really hard to work ...

Lulu57 by Just Moved In
  • 3 replies
  • 0 kudos

Door sensor not monitored

One of my door sensors shows as not monitored. Per the knowledgebase, I can enable monitoring via the web portal but my web portal is different from the KB and doesn't have the option to enable/disable. How do I get it enabled? Why am I paying for mo...

Switched to TELUS - how to use my own router?

I just switched to TELUS from Shaw. I'll be using the Internet and 2 phone lines, so the installer made a setup with Nokia ONT XS-250X-A, Network Access Hub NH20T and Wireless AP B20T.I would like to use my ASUS router AC1750 (RT-AC66U) that I used w...

ndjur by Neighbour
  • 5 replies
  • 0 kudos

Resolved! connectivity issues

hello,i have an xperia 5 IV north america version.why does it never connect to 5g and also have crappy overall reception. i also have a pixel7 pro and it works fine.the sony xperia 5 IV does have the correct bands.i kinda remember reading telus limit...

HackitZ by Neighbour
  • 3 replies
  • 0 kudos

Why are the door to door agents so pushy?

I had an agent ring our doorbell at around 630pm while I was busy preparing dinner. Took a peek, saw a Telus agent and ignored it. I already have a no solicitation sign on my door. 2hrs later, agent returns and this time my elderly father opened it. ...

Js-addt by Just Moved In
  • 5 replies
  • 1 kudos
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