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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,097 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

24,644 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

549 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,584 Posts

My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,238 Posts

Latest topics in Forums

Does your Telus optik TV and wifi just stop working?

My Telus tv and internet service is as reliable as a McDonald’s self serve ice cream machine. After spending hours and hours multiple times on the phone with the tech department to resolve the issue of my internet just stopping working, my TV not wor...

Utility box wrap request

Hello! I live in Vancouver and would like to get permission to place a decorative wrap on a utility box. Could you please send me a private message so that I can provide further details? Thank you.

kbeauche by Just Moved In
  • 6 Views
  • 1 replies
  • 0 kudos

Gold Tier - Zero Balance Telus Reward points?

I subscribe to two services thereby qualifying for Gold Tier status in the rewards program. However my balance shows "zero" despite being eligible for 2x each dollar spent on collective monthly billing. Is there a secret handshake or something requir...

DLee by Just Moved In
  • 8 Views
  • 1 replies
  • 0 kudos

Graffiti

Please remove this graffiti on your equipment. Ongoing issue so it may help to graphic wrap the boxes. Location: West side Pipeline Road north of Lincoln in Coquitlam, BC Thank you

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Modem/Router settings Causing issues with VOIP

So i have the following products NH20A - modem The white cylinder for the WIFI booster. I have been trying to find a setting where I can disable my "SIP ALG" (Application Layer Gateway). Typically, by default this is enabled. Which is causing issues ...

Crave subscription

I log into Crave on my television but I get a message that states I require a subscription to watch. I have a subscription and have been watching for a few months. What is going on?

jb21962 by Neighbour
  • 1056 Views
  • 11 replies
  • 0 kudos

Discounts in Agreement not being applied

I called in to renew my service agreement at the end of May as my term was up and the cost of my services was going to go up from $135 a month to $220. Spent about an hour and a half on the phone and received the Critical Information Summary promisin...

theros by Organizer
  • 24 Views
  • 2 replies
  • 0 kudos