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Forum discussion about TELUS Mobility products, services, devices, and more.

18,446 Posts

Internet & Home Phone

Forum discussion about TELUS Home Services devices, equipment, and solutions.

22,945 Posts


Forum discussion about TELUS Business solutions, equipment, and devices.

987 Posts


Forum discussion about TELUS Security devices, equipment, and solutions.

380 Posts


Forum discussion about TELUS Mobility & Home Services plans and accounts.

6,683 Posts

Latest topics in Forums

Community watch engagement

Hello. I am looking for someone to do a presentation for our block watch group in the community of Whitehorn Calgary. A Telus security specialist who will explain the pros/cons of home security in relation to keeping communities safe and criminal det...

Apple TV and PikTV - Login Failed

Hi all!I ordered an Apple TV from Telus as part of my PikTV package. I have downloaded the app and everything but I cannot login to the PikTV app itself. It keeps saying login failed even though the username and password are right. Everything else on...

Resolved! Viewing Call Control on my account

I cannot view the Call Control information on my account. The message on the page reads: Looks like something went wrong. Please try again later. It's been two weeks since I've been trying to access the Call Control information.

QC_hill by Neighbour
  • 3 replies
  • 0 kudos

Aggressive upsell calls

Last week I got a call on behalf of Telus to sell me on some kind of online privacy/security protection service. I listened to the salesman's pitch, then told him I didn't feel I needed the product and wasn't interested. He absolutely wouldn't take n...

spires by Just Moved In
  • 2 replies
  • 0 kudos

Broken Apple version of Pik tv app

Since the update I have not had a better experience. In fact the pik tv app is unwatchable. It pauses, freezes. Then fast forwards itself. The best part is this is only happening on apple tv box I got from Telus. And the pik tv app. All other apps (A...

Pik TV Apple TV app shows freezing

I noticed recently that frequently shows no matter the channel will freeze video but not audio when playing then the show speeds the video up to catch up to the audio so as to be in sync. Each time this has happened I’ve run app on my A...

John_H by Connector
  • 12 replies
  • 0 kudos

Extremely slow LTE Advanced speeds in Uxbridge

Hi, Just signed up for Telus and got my iPhone 13 Pro in the mail yesterday. Tried performing several speed tests over the past 24 hours with the app and I'm finding it impossible to break 7 Mbps down and 2Mbps up. My phone reads 2/4 ba...

website typo

The 'i want fibre' form has a typo in the third field (by tab order).The input field description should be email, and it requires an email entry, but currently, it says "phone number" instead of email. the fourth input field (by tab order) is correct...

qg by Just Moved In
  • 0 replies
  • 1 kudos
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