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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,124 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

24,769 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

551 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,616 Posts

My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,264 Posts

Latest topics in Forums

Billing issues and very poor service - Part 1

Part 1 (due to character limit in this forum)This is day three of dealing with issues with my entire Telus Account. I've been a Telus customer at my current location for 9 years. Before that 8 years, and so on backwards to 1986.Telus service has dete...

sgiandhu by Friendly Neighbour
  • 140 Views
  • 5 replies
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Netflix size on Samsung

when I run Netflix through the Telus remote the picture is absolutely huge. Can't see the upper or side menus.Pic seems OK when a movie is selected and played.Resolution is what it should be when I stream Netflix from my laptop. Using the TV controls...

Europe Easy Roam vs Easy Roam INTL

I signed up for Europe Easy Roam 30 Day Pass and when I got to London I double checked my travel plans coverage and there is an additional Easy Roam INTL ($16/day) added. Then there is a note under both plans that reads “The last promotion added to y...

Bmepp by Just Moved In
  • 8 Views
  • 0 replies
  • 0 kudos

Roku stick has killed Optik box HDMI

I wanted a way to appletv+ but didn't want to lose the Optik pvr box. Telus tech suggested adding a Roku, just installed & plugged Roku into HDMI splitter that connects my devices to TV. Now there is no output from HDMI of Optik, tried unplugging eve...

Mozzer by Friendly Neighbour
  • 133 Views
  • 7 replies
  • 0 kudos

Bravo on Demand Not Working

I subscribe to Bravo but I have no access to Bravo on Demand. When I go to the On Demand Menu it shows that I am not subscribed to Bravo but I most definitely am. I have no issues watching Bravo live, just the On Demand is not working. I have done al...

Unauthorized Withdrawl

On Monday June 16, I provided authorization for Telus to complete monthly bank withdrawals for my "new" mobility contract. My "old" contract "expired" in March 2025, and I avoided contacting Telus because calling Telus is a very unpleasant experience...

DVC-RTRN-001

I got a new optik TV box to replace a dead one, but the new one is showing an error - DVC-RTRN-001.I have hard reset it with the unplug 3 times method and it downloaded a new configuration and rebooted several times - one time showing some gears. The...

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