Window alarm triggered today at 230am and I let it alarm for a very long time since I don’t know if there is an intruder. No call from adt Telus during and after the alarm This is the 2nd time it happened this year.
We just switched from Bell Smart Home monitoring to Telus and I could not be more unimpressed. So far we’ve had a few triggers by accidentally opening the doors without disarming, also my dog barking at home triggered the glass break sensor when we w...
can u help me solve my account w/ Telus Loyalty please.Case #13626I have been overcharged by double on my home Internet for more then 1 year..I work overseasI have been with Telus for 25 yrs & trust u to deliver the better service & best competitive ...
Been 4 days trying to activate my new internet been thrown through 6 different people trying to understand what's going on they said they sent to there supervisors. This is insane anyone else have same problem. I'm about to send there stuff back and ...
@TELUSSupport Can the Doorbell Camera be hardwired directly to electricity ... will it work without a chime? i don't have a chime. My existing doorbell is connected to the Telus home phone. There is no power to the current doorbell. Upon re-contracti...
On my January invoice I was double billed for a partial period on my security account - two charges, one for a full month and one for a partial month for the same doorbell and same date range. I called (February 21st- 2 hours, most on hold) and on th...
I have not been able to access my Hayu app through Optik in several days. Today the message says "sorry, the application you have tried to access is temporarily unavailable. Please try again. Error code: 0. In the last 2 days I was able to start the ...
In April 27 2025,I purchased Prepaid $100 unlimited talk and text + 2GB data monthly for 1 year. Since May 27, 2025, I can't get internet, any mention of the promotion disappeared from my online Telus account, my balance shows as 0.00 and the system ...
I am in the $100 prepaid plan with promo 2G monthly data since last month, but I received message that the promotion expired and I cannot use data anymore! can anybody help me?
Hi, has anyone else been having problems with the internet connection? I moved to Evanston NW almost two months ago, and every other day, I have issues. Sometimes, the internet goes down for a few minutes, but sometimes, it goes down for hours. They ...
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