I had a bitter experience with TELUS Home Fiber Internet in Oshawa. Despite being locked into a 2-year contract, the internet quality was very poor from the start, leading me to cancel the service within two months. I was never informed about a cance...
Hi, I’m looking for support with reconnecting a recently renovated property to TELUS. The property is in North Vancouver, and during the renovation, the TELUS connection had to be removed. At the time, TELUS didn’t provide clear guidance, so my contr...
Having serious problem trying to get TelusTV-21T to work with my home theatre system. Shaw worked fine as an input to my Marantz 7013 receiver and Samsung Frame TV (as does my DVD player, Sonos, and Apple TV), but the TelusTV will not work. It used t...
Hi me and my wife updated or security system last year from telus, when it was installed the door camera stopped working a few hours after the technician left, we have complained about paying for a service we were not getting the full benefits from a...
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...
Hello! Anybody have any luck getting replacement Bluetooth remotes for the Telus TV Digital Box? I called Telus and they told me they can't send out replacements and I would have to go to my nearest authorized Telus Dealer. I went there and they told...
Optik TV on the Apple TV used to allow you to watch earlier content but in the last few weeks it won't allow me to rewind, or play a show from the start, or even go to an earlier show in the day and play it. I have a subscription to Optik+ and it use...
Upgraded my phone from iPhone 11 to the iPhone 16 and having login issues with the MyTelus app. I can log in no problem on the Safari browser but when entering the exact same credentials into the app to log in, it is saying incorrect username or pass...
Spoke to an agent yesterday and he gave me a great deal to upgrade from copper at my current address to fibre at the new address at the end of the month. Asked if my current Internet would continue to work until then and he said yes. All was fine, ve...
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