Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
8,268 PostsDiscuss and/or ask questions about TELUS Mobility products, services, devices, and more.
8,268 PostsDiscuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.
25,078 PostsDiscuss or ask questions about TELUS Business solutions, equipment, and devices.
585 PostsDiscuss or ask questions about TELUS Security devices, equipment, and solutions.
2,696 PostsDiscuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.
4,316 PostsThis post will be in three parts, because there is a 2100 character limit. Part 1 of 3. This feedback is from a few months ago. I'm finally getting around to posting it. Below is more or less how things transpired, based on my recollection. I've been...
I canceled my home services Monday, but still have not received a confirmation with the waybill in my emails (or junk). How can I get the waybill? I’ve tried calling in to customer service but I cannot get an answer or are on hold over an hour. Can a...
Just got "upgraded" to the new digital TelusTV+ box. Why is the picture so bad? It's hard to watch sports when everything is so fuzzy and the frame rate seems slow.
Noticed today (June 5) that the colours on Sportsnet 4k are over saturated. The colours on both the hd channel and the 4k channel are different.
I renewed my Internet 500 plan for $60 on July 7, but Telus customer service says they have no record of it. Now they're asking me to renew again at $90. How is this not a scam?
How can I cancel my home security. I’ve had TELUS home security for a few years now so there shouldn’t be a big cancellation fee. Each time I call I’m put over to loyalty program then wait on hold for hours and hours. I waited nearly 3 hours once onl...
My cameras for the last month have had a poor connection, always cut out and are not working properly. It’s is becoming a nuisance paying for equipment that isn’t working. I have worked with a tech and have not received any info on how to fix? Is the...
Anybody having issues logging into the My Telus iOS app? Seems it logged me out automatically and now can’t log back in. Keep telling me my username/password is incorrect. However, I am able to sign in to my account on the web using the same username...
I have had issues with this app since I started using it ages ago. It's glitchy and almost completely useless. It boasts such amazing features - schedules, device-blocking, content-blocking and so much more! - but it rarely works. I either get a noti...
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