Today, my wi-fi went out inexplicably and when I logged in to my account, I found that my account had been cancelled. Without notice.Without consent. I spoke to THREE representatives - none of them could tell me WHY it had been cancelled. There was n...
We have had nothing but problems with our thermostat shutting down in the coldest days and during this past heatwave. The Support Team is no help! Replace the batteries and then blamed the furnace/AC. Anyone else in pain?
My Telus Tv+ App no longer shows all my channels in the guide. Even when selecting all subscribed it will only show approx 40 channels between 100-999. I use to be able to look at the guide and set the PVR to record a show if I was away from home.
I ordered my new phone online recently. Currently the name of the account holder is in my mother's name. The account used to have all of our family member's number for a family discount, but only my number is there now as others moved to different se...
I wanted to thank Marson from the Telus boutique at Carrefour Laval for his excellent customer service. He was very patient and helpful. I bought a new phone a month ago at the same store and the rep made me feel like i was bothering her. I was a lit...
I too am looking to have our green Telus utility box in our condo complex wrapped with a decorative covering. We recently got our electrical power box wrapped and it really brightens up the area, so now we want to wrap the Telus box.It is a fairly ne...
Hello. I have been trying to get a price match on my 2 iPhone 16’s I purchased 16 days ago on the phone. It is now on sale. The links do not work to get to the price match form. I got through to customer service after several hours of being on hold, ...
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