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Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

21,149 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

9,657 Posts


Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,195 Posts


Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,304 Posts


Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,277 Posts

Latest topics in Forums

Apple TV not Working?

Hi when I select the Telus App on Apple TV it opens and then immediately closes (undoing new system with recordings). This happens with all my Apple TV’s and I have deleted the App and reinstalled it with the same result. I am on the latest Apple TV ...

Pete1161 by Organizer
  • 19 replies
  • 0 kudos

Fraud investigation

Hi, I got this new iPhone 14 plus Telus mobility plan from a designated Telus mobility centre and my account was suspended due to suspicious usage less than 6 hours after setting up the phone. I have sent all the required documents via email and want...

TelusTV-21T Cloud recording playback freezing

I've noticed recently that cloud recording playback will freeze intermittently for about 1 second, just enough to miss that vital piece of dialogue. Happens maybe 5-10 times per hour during playback. It happens on multiple channels and programs. If I...

MrSL by Ambassador
  • 10 replies
  • 0 kudos

Fibre Install During Winter

A hydrovac crew drilled three holes on our lawn, however it has recently snowed afterwards. Has anyone experienced Fibre install in the winter? We called in and they said we would receive a call back, but just asking to gauge expectations.

Jojo2 by Just Moved In
  • 0 replies
  • 0 kudos

Re: Cell Phone Plan

Hi,I have lived in a cell-block out area since 2008. Since then, I have had a basic 'flip phone' with a SIM card, as I only use for emergencies. I just recently (within 3 months) had a confusing situation. I was just on a 'top up $10 month plan' if i...

Cory5540 by Just Moved In
  • 2 replies
  • 0 kudos

Advice on how to fix Optik TV signal

My optik TV keeps pixelating or artifacting, and I am running out of ideas on what to do. I have detailed what I have done, and more details below. Attached is also a youtube link showing the glitching in effectGlitching Video:

optik tv setup image.png
Iv4n by Just Moved In
  • 11 replies
  • 0 kudos
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