Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
8,107 PostsLatest topics in Forums
“Sorry, we could not retrieve your TELUS TV service information at this time.” On MyTelus
Hello, I’ve been a Telus internet and Optik customer for nearly a year now and have been struggling to access my OptikTV settings via the Website or MyTelys App. My internet and phone info loads instantly, but the Optik section is stuck loading for ...
my children are disabling wifi schedules
my children are disabling wifi schedules that i set up in the telus android connect app. i have whitelisted all mac addresses in the router. changed the router admin password and my "my telus" password for logging into the android app and telus onlin...
Resolved! ch 355 Cottage Life - ending?
My guide info for ch 355 Cottage Life seems to end at 9:15pm Sunday June 15 (tonight). Instead of program information, all it shows is "SIGN OFF" for the next two weeks. According to the Cottage Life TV website, the channel is a going concern. So is ...
Optik TV Loyalty Essentials Add-On Theme Pack
Anyone notice this theme pack added to your TV service. In billing it shows Theme Pack - Free. The package has the channels that were removed in January of this year. Discovery, Bravo, HGTV, Magnolia Network and the Food network. I'm guessing as i wa...
Activating internet
Been 4 days trying to activate my new internet been thrown through 6 different people trying to understand what's going on they said they sent to there supervisors. This is insane anyone else have same problem. I'm about to send there stuff back and ...
Block Websites
Hello, I have the Arcadyan wireless router and would like to block certain websites without having to us and alternate DNS server. I haven’t been able to these features in the TELUS version of the OS, firmware 3.25.03.
Bravo on Demand Not Working
I subscribe to Bravo but I have no access to Bravo on Demand. When I go to the On Demand Menu it shows that I am not subscribed to Bravo but I most definitely am. I have no issues watching Bravo live, just the On Demand is not working. I have done al...
TSD Discount
Hi There. I need someone to follow up with me regarding a TELUS Services Discount that is not being applied to my TELUS Home Services account. I have 3 services with TELUS; Internet, Optik TV and SmartHome Automation. I do see a bundling discount for...
Resolved! Telus Promotion Plan
I've received a call from "Telus Rep", offering a plan for $265/month (including taxes) for 6 lines. The offer includes a free iPhone 16 for each line, 100 GB of data per line, unlimited talk and text within Canada and the U.S., and 1,000 long-distan...
Prepaid plan but don't have BONUS100
Hi, I just activated my $100/year prepaid plan, but the BONUS100 promotion was not applied to my account. Could you please help me activate this bonus? My phone number is *removed number for privacy reasons*Thank you very much!
