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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

19,966 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

14,091 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

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Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

822 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

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Latest topics in Forums

Canada-US Plan - Recent T-Mobile Data Breach

Hello, I have the Telus Canada-US plan, and I noticed that my current provider on my phone says "T-Mobile". I was wondering, with the recent T-Mobile Data Breach in January 2023, would there be a chance that my information has been leaked? I am assum...

msg.telus.com

Hi I used to send emails to my phonenumber@msg.telus.com on my android phone but recently I stopped receiving them. I am wondering if its an account that can get full and I somehow have to delete the content? Or does anyone have a suggestion on what ...

mjw by Just Moved In
  • 51 Views
  • 2 replies
  • 0 kudos

Fibre Internet

They have just install the fibre infrastructure on Brunette and Lougheed in Coquitlam. I live in a strata building, do I have to call in to get them to start installing it in my building?

Adding a cell phone

Because we live in a rural area, we have our internet delivered via cell. Currently Telus. We also have a land line, and a cell phone on separate plans. I want to bundle this, but I cant seem to get the right department. Telus is really hard to work ...

Lulu57 by Just Moved In
  • 121 Views
  • 3 replies
  • 0 kudos

Door sensor not monitored

One of my door sensors shows as not monitored. Per the knowledgebase, I can enable monitoring via the web portal but my web portal is different from the KB and doesn't have the option to enable/disable. How do I get it enabled? Why am I paying for mo...

Switched to TELUS - how to use my own router?

I just switched to TELUS from Shaw. I'll be using the Internet and 2 phone lines, so the installer made a setup with Nokia ONT XS-250X-A, Network Access Hub NH20T and Wireless AP B20T.I would like to use my ASUS router AC1750 (RT-AC66U) that I used w...

ndjur by Neighbour
  • 113 Views
  • 5 replies
  • 0 kudos

Resolved! connectivity issues

hello,i have an xperia 5 IV north america version.why does it never connect to 5g and also have crappy overall reception. i also have a pixel7 pro and it works fine.the sony xperia 5 IV does have the correct bands.i kinda remember reading telus limit...

HackitZ by Neighbour
  • 43 Views
  • 3 replies
  • 0 kudos

Why are the door to door agents so pushy?

I had an agent ring our doorbell at around 630pm while I was busy preparing dinner. Took a peek, saw a Telus agent and ignored it. I already have a no solicitation sign on my door. 2hrs later, agent returns and this time my elderly father opened it. ...

Js-addt by Just Moved In
  • 204 Views
  • 5 replies
  • 1 kudos
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