Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
8,263 PostsDiscuss and/or ask questions about TELUS Mobility products, services, devices, and more.
8,263 PostsDiscuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.
25,048 PostsDiscuss or ask questions about TELUS Business solutions, equipment, and devices.
585 PostsDiscuss or ask questions about TELUS Security devices, equipment, and solutions.
2,691 PostsDiscuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.
4,310 PostsGood morning,When trying to make a call, I am being thrown the error "Not registered on network". I also am seeing at the top of the screen "Emergency calls only". I have tried all the troubleshooting methods (rebooting, checking the SIM card, airpla...
The answer I am referring to is the one you give in this very website about the way Telus reduces the face value of bill credits by GST application. If you're going to claim this is mandated by law, then cite the act that supports your position. Beca...
I have been sent to collections by Telus for an alleged unpaid balance of $107.01 on my previous internet account (April 2021 – April 2023). However, my payments were set up as pre-authorized, and even after the service was disconnected and my contra...
I just recently got a new samsung phone and was offered a galaxy watch 7 for $0 but had to get a $15 watch plan. I got the watch but I never got a contract agreement. Order #TD2544357. Nothing is showing up in my account either for the watch
I was due for a contract renewal for my cell phone which I went ahead and did, of course as I was doing that at the Mall, they had an offer for Home Service…a home camera(I felt in my gut it was too good to be true) but I still went with it. The Stor...
Recently was forced to switch to a new plan that is supposed to be the same as my old speed. but when I compare it to new possible plans it says it's 100mps speed not 250. and when I do a speed test with 5 bars of connection I get this when I cont...
Multiple times, I've experienced this, and most recently, through verbal communication over the phone, the sales rep would mention that the contract is not a 2-yr obligation with penalties for early termination. They send you the contract for you to ...
Our Landline started having issues with static in early June 2025 and completely failed around June 9th. After 45 minutes of dealing with Telus phone Bots, we were able to get with an Agent who scheduled the first available appointment for JULY 9th! ...
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