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My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Telus has scammed me through awful service rep!!!!

first off I am a 20+ yr Telus customer. Got a call for “free” customer appreciation. Thinking finally something for now switching providers every couple years !! well I got offered free Disney+, free Alexa, smart plugging, and a home camera. Plus mor...

Oakes by • Neighbour
  • 153 Views
  • 1 replies
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Promo Not Added?

I got a $100 400 min/400 text deal and there was a promo, BONUS360, where it had two years instead of one, but I don't see anywhere that it's added. How do I know?

Kamryn by • Neighbour
  • 121 Views
  • 1 replies
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Scam Check?

I am wanting to check if this is legit or a scam I received a call from +1 778-605-9224They left a callback number of 778-819-6214 if we get disconnectedI spoke to Lisa Joseph Employee ID EQ59425 and John Paolo Employee ID EQ36866It was about a disco...

TS9350 by • Neighbour
  • 364 Views
  • 3 replies
  • 0 kudos

Billing Issues

Just a note to anyone either thinking of switching to Telus or are up for renewal.You maybe in for a surprise. Even if an agent from Telus gives you a price in writing does not guarantee that it will be honored.I've been trying for a year now to get ...

ishad by • Neighbour
  • 159 Views
  • 1 replies
  • 0 kudos

Excessive Telus Mobilty Bill

My new Telus mobility bill shows as $375.20 cents, due by Oct 11. This is a whopping 245 dollars higher than normal. My bill is usually around $130. I need to resolve this issue ASAP.

derricka by • Neighbour
  • 260 Views
  • 3 replies
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Resolved! 35% iPhone 16 offer from Telus - legit?

I just got a call from someone claiming he is from Telus Sales & Promotions team offering me the new iPhone 16 pro max for 35% discount with 100 GB 5G+ plan. He said his name is Mark with employment ID P1273. I believed that this is legit but when he...

wefaith by • Neighbour
  • 469 Views
  • 2 replies
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Resolved! horrible service

I am continually be charged for services I haven't received. I am on the fourth month in a row where TELUS has screwed up my bill. I have received only one bill where they could actually charge me and i'm being charged late fees. If this continues I ...

BANFATHI by • Helpful Neighbour
  • 574 Views
  • 9 replies
  • 0 kudos

Blocked from website/cloudflare

Anytime I am on my home wifi, I amblocked from accessing the Telus website and I am unable to log into my account via the app. I get a Cloudflare error and it says to contact the website. Well I called and was on the phone for over an hour, and my is...

Mallz86 by • Neighbour
  • 343 Views
  • 2 replies
  • 0 kudos
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