TELUS Neighbourhood

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After 12 hours ... yes TWELVE hours ... of talking to Telus, they refuse to remove an account that was never activated. It still shows up with monthly billings, and it shows up on my credit rating. Was going to sign up for Telus mobility, but chang...

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Tried signing on for 3 cell lines. But after couple weeks sim cards never showed up, so gave up and called Telus to cancel sign up... Long story short - over a period of time I have spent 8 hours talking to the folks in Guatemala City or wherever i...

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I have a similar problem with Telus. Except, the account was never ACTIVATED. They were to send sims, but they never showed up, and so after spending hours dealing with Telus that (typically) never got anywhere, I told them never mind. And then ...

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The 'private messages' just send a link that 'verifies'. But never leads to anywhere. And now there is a new bill out that is charging for a service that I do not have. The Telus page in bold lettering says the account that was never initiated, IS...

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How do we send "us" a private message?

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As of Feb 11, on my Credit Report, it is still showing a Telus bill of $229.00Since the SIM cards never showed up, we gave up and canceled the new mobility account within a couple weeks.The account was never activated with the SIM cards. No cell line...

TELUS Neighbourhood

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Telus refuses to remove account

Can't cancel Telus Mobility

Re: Issue with closed account affecting credit rep

Re: Can't cancel Telus Mobility

Re: Can't cancel Telus Mobility

Re: Can't cancel Telus Mobility