Mobility
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The Evolution of Optik TV
The Evolution of Optik TV We're thrilled to introduce a new evolution of Optik TV, with great features and new TV packages! Starting February 7, 2023, the new Optik TV packages have all the entertainment you want while allowing you to customize your ...
Accidental Roaming
Whether you're travelling or at home, your mobile device automatically scans for and selects the networks closest to it. Usually, this is a good thing, but in some instances, it may lead to accidentally or unintentionally roaming when it wasn't your ...
TELUS Tax Exemption Form (with PDF Download)
This form is for customers who are eligible to receive credits as part of their tax exemption status. This may include customers who are Indigenous (with Indian status) or consular officials/diplomats. To apply for tax exemption, please follow these ...
2023 Optik TV Free Content
Need something new to watch? Want to watch for free before adding to your Optik TV lineup? Check back to this article regularly for the latest channel and content additions. Channel Name Channel Number Date Range Willow Canada 2372 Mar 30 - May 21 Di...
The Optik TV app is getting an upgrade!
The Optik TV app is getting an upgrade! At TELUS, we're constantly innovating to provide you with the best entertainment experience. We're thrilled to announce that starting October 26, 2022, we will be updating the Optik TV app and browser experienc...
Missing Episodes in VOD Library
For a variety of reasons, some shows in the Video on Demand (VOD) catalogue may not be up-to-date. If you come across a show that might be missing an episode, you can report it to us. Here's how: Select the discussion board for your TV platform - Opt...
Backing up your Android Device
Backing up your Android Device Backing up your device is of the utmost importance. If you lose or damage your device without backing it up, there may be no way to recover your contacts, important info, and pictures. Let's talk about backing up your A...
TELUS Home Service Vacation Suspension
TELUS Home Service Vacation Suspension What is a vacation suspension? It is the ability to temporarily suspend and pause your home services and pay a reduced rate while you're away. Is there a charge? If you have TELUS SmartHome Security, you'll be a...
Home Solutions Payment Options
Home Solutions Payment Options There are many convenient ways to pay your TELUS Home Solutions bill. Here is information on the different payment methods. Pre-Authorized Payments The easiest way to pay your TELUS bill, through your chequing account, ...
Mobility Payment Options
Mobility Payment Options There are many convenient ways to pay your TELUS bill. Here is information on the different payment methods. Pre-Authorized Payments The easiest way to pay your TELUS bill is through your chequing account, by credit card, by ...