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Trusted answers and information and Home Services devices and solutions from Neighbourhood contribut...

37 Posts


Trusted answers and information about Home Services devices and solutions from Neighbourhood contrib...

23 Posts


Articles from the TELUS team about the Neighbourhood and how to make the most of it.

8 Posts

Latest topics in Articles

TELUS Technician Corner

At TELUS, we take pride in our technicians' expertise, problem-solving skills, and unwavering commitment to your satisfaction. Our technicians are highly skilled and knowledgeable and have a wide range of technical and industry expertise. Additionall...

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kbelding by TELUS Team Member
  • 1 replies
  • 3 kudos

How To Block Text Messages and Calls on an iPhone

How To Block Text Messages and Calls on an iPhone There's not many things more annoying than unwanted texts or calls. Here are some quick guides on how to prevent them from getting through to your iPhone. How to Block Text Messages In the message con...

A-B by Community Manager
  • 4 replies
  • 0 kudos

TELUS Rewards

TELUS Rewards Want to earn some amazing rewards, just for having TELUS services? If you have 2 or more eligible TELUS products and/or services in British Columbia or Alberta, you qualify for the TELUS Rewards program! From Amazon Gift Cards, Calm sub...

A-B by Community Manager
  • 4 replies
  • 3 kudos

Change Number of Rings Before Voicemail Picks Up

Change Number of Rings Before Voicemail Picks Up Call Forward Variable lets you customize the number of times your phone rings or the length of time elapsed before the call is forwarded to your voicemail. The number of seconds before forwarding can b...

A-B by Community Manager
  • 1 replies
  • 0 kudos

Travelling with Easy Roam

With Easy Roam, you can utilize your current rate plan's data & minutes and stay connected while traveling. Below are some steps on how to add Easy Roam as well as important points to consider when using it. Adding Easy Roam: From the App: Go to Usag...

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Dimo-X by Moderator
  • 4 replies
  • 0 kudos

The Evolution of Optik TV

The Evolution of Optik TV We're thrilled to introduce a new evolution of Optik TV, with great features and new TV packages! Starting February 7, 2023, the new Optik TV packages have all the entertainment you want while allowing you to customize your ...

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A-B by Community Manager
  • 13 replies
  • 1 kudos

NHL on Optik App

NHL on Optik App The NHL on Optik app lets you follow your home team throughout the NHL season with standings, schedules, and game/player stats all available in one convenient location. You can access the app at any time within your apps menu by pres...

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A-B by Community Manager
  • 2 replies
  • 0 kudos

TELUS Home Service Vacation Suspension

TELUS Home Service Vacation Suspension What is a vacation suspension? It is the ability to temporarily suspend and pause your home services and pay a reduced rate while you're away. Is there a charge? If you have TELUS SmartHome Security, you'll be a...

A-B by Community Manager
  • 1 replies
  • 0 kudos

Order Tracker - Check On The Status Of Your Order

You've ordered your new device from TELUS, but now what? Track your package every step of the way from the moment you've placed your order to final delivery with our Order Status tracker. Simply enter your order number and the tracker will provide yo...

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dru by Community Manager
  • 1 replies
  • 3 kudos

The Optik TV app is getting an upgrade!

The Optik TV app is getting an upgrade! At TELUS, we're constantly innovating to provide you with the best entertainment experience. We're thrilled to announce that starting October 26, 2022, we will be updating the Optik TV app and browser experienc...

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A-B by Community Manager
  • 42 replies
  • 3 kudos
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