Mobility
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Known Scams and Fraud List
Known Scams and Fraud List Your privacy and security are of the utmost importance to us. You can count on us to take the necessary measures to protect your information. There can however be some scenarios that are outside of our control: social engin...
How To Report Graffiti
Got Graffiti? If anything is certain in life, it’s that outdoor surfaces will inevitably end up covered in graffiti. Our network access boxes are continual targets, and it is a constant struggle to keep them as clean as possible. Over the years the p...
Safeguarding Your TELUS Account: Essential Tips
Your privacy and security are our top priorities at TELUS. We're dedicated to keeping your personal data safe, and keeping ahead of potential threats. Sometimes, however, this safety is in your hands alone. Here are some tips on how you can keep your...
Change Number of Rings Before Voicemail Picks Up
Change Number of Rings Before Voicemail Picks Up Call Forward Variable lets you customize the number of times your phone rings or the length of time elapsed before the call is forwarded to your voicemail. The number of seconds before forwarding can b...
Copper Theft: Impact on Communities
Copper theft is a serious issue that is affecting communities across Canada. It disrupts vital public safety services and impacts economic stability. We work hard to protect our network and keep our customers connected. Our copper Assurance and Netwo...
How To Spot Imposter TELUS Accounts
How To Spot Imposter TELUS Accounts We've noticed an increase of fake/imposter accounts online claiming to be TELUS or TELUS Support recently. Many of these accounts even use the TELUS brand or imagery to attempt to trick our customers. As always, be...
NHL on Optik App
NHL on Optik App The NHL on Optik app lets you follow your home team throughout the NHL season with standings, schedules, and game/player stats all available in one convenient location. You can access the app at any time within your apps menu by pres...
VIP Online Sales Team
Meet our elite VIP online sales team! This dynamic duo specializes in providing top-tier support, ensuring a personalized and premium experience with every interaction. Our two dedicated representatives bring a wealth of expertise in tailoring mobile...
Mobility Payment Options
There are many convenient ways to pay your TELUS bill. Below is information on the different payment methods. Pre-Authorized Payments The easiest way to pay your TELUS bill is through your chequing account, credit card, Visa Debit, or MasterCard Debi...
Cyber Monday Sale
Visit our TELUS Cyber Week page now for early access to Cyber Monday savings. Sign up for exclusive alerts to be first to know when our digital deals go live. Browse upcoming deals on phones, plans, and home services on Canada's most awarded network.
