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Trusted answers and information and Home Services devices and solutions from Neighbourhood contribut...

37 Posts


Trusted answers and information about Home Services devices and solutions from Neighbourhood contrib...

23 Posts


Articles from the TELUS team about the Neighbourhood and how to make the most of it.

10 Posts

Latest topics in Articles

TELUS Rewards

TELUS Rewards TELUS Rewards is TELUS' award-winning loyalty program for TELUS Home Solutions customers in Alberta and British Columbia. Designed to engage and celebrate our valued TELUS customers - the TELUS Rewards program has now expanded to includ...

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A-B by Community Manager
  • 19 replies
  • 3 kudos

How To Report Graffiti

Got Graffiti? If anything is certain in life, it’s that outdoor surfaces will inevitably end up covered in graffiti. Our network access boxes are continual targets, and it is a constant struggle to keep them as clean as possible. Over the years the p...

DanR by Community Manager
  • 6 replies
  • 2 kudos

Change Number of Rings Before Voicemail Picks Up

Change Number of Rings Before Voicemail Picks Up Call Forward Variable lets you customize the number of times your phone rings or the length of time elapsed before the call is forwarded to your voicemail. The number of seconds before forwarding can b...

A-B by Community Manager
  • 2 replies
  • 0 kudos

Contact The TELUS Management Team

Contact The TELUS Management Team Your satisfaction is our top priority at TELUS. If you have an unresolved issue, we're here to help. Send a PM to @TELUS_Support or send us a PM / DM to our Twitter / X or Facebook pages. Alternatively, you can conta...

A-B by Community Manager
  • 0 replies
  • 0 kudos

TELUS Technician Corner

At TELUS, we take pride in our technicians' expertise, problem-solving skills, and unwavering commitment to your satisfaction. Our technicians are highly skilled and knowledgeable and have a wide range of technical and industry expertise. Additionall...

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kbelding by TELUS Team Member
  • 1 replies
  • 3 kudos

How To Block Text Messages and Calls on an iPhone

How To Block Text Messages and Calls on an iPhone There aren't many things more annoying than unwanted texts or calls. Here are some quick guides on how to prevent them from getting through to your iPhone. How to Block Text Messages In the message co...

A-B by Community Manager
  • 4 replies
  • 0 kudos

Travelling with Easy Roam

With Easy Roam, you can utilize your current rate plan's data & minutes and stay connected while traveling. Below are some steps on how to add Easy Roam as well as important points to consider when using it. Adding Easy Roam: From the App: Go to Usag...

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Dimo-X by Moderator
  • 4 replies
  • 0 kudos

The Evolution of Optik TV

The Evolution of Optik TV We're thrilled to introduce a new evolution of Optik TV, with great features and new TV packages! Starting February 7, 2023, the new Optik TV packages have all the entertainment you want while allowing you to customize your ...

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A-B by Community Manager
  • 13 replies
  • 1 kudos

NHL on Optik App

NHL on Optik App The NHL on Optik app lets you follow your home team throughout the NHL season with standings, schedules, and game/player stats all available in one convenient location. You can access the app at any time within your apps menu by pres...

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A-B by Community Manager
  • 2 replies
  • 0 kudos

TELUS Home Service Vacation Suspension

TELUS Home Service Vacation Suspension What is a vacation suspension? It is the ability to temporarily suspend and pause your home services and pay a reduced rate while you're away. Is there a charge? If you have TELUS SmartHome Security, you'll be a...

A-B by Community Manager
  • 1 replies
  • 0 kudos
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