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Trusted answers and information and Home Services devices and solutions from Neighbourhood contribut...

34 Posts


Trusted answers and information about Home Services devices and solutions from Neighbourhood contrib...

30 Posts


Articles from the TELUS team about the Neighbourhood and how to make the most of it.

4 Posts

Latest topics in Articles

How to Swap your SIM Card

Your SIM card acts like a key to the TELUS network so it’s important to activate it as soon as possible. Avoid calling in or making a trip to the store and swap it online. What you’ll need: New SIM card Your device(s) with active SIM card (powered on...

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dru by Community Manager
  • 9 replies
  • 0 kudos

BlackBerry Legacy Devices End Of Life

BlackBerry discontinued support for all of their devices on January 4, 2022, and the network infrastructure that supported most handset connectivity has been shut down. Any legacy BlackBerry devices that are running BlackBerry OS will no longer funct...

DanR by Community Manager
  • 5 replies
  • 1 kudos

Pik TV Media Box Is Getting An Upgrade

*Available to customers in B.C. and Alberta Hey Neighbours, we're excited to share some news! We're dedicated to continuously improving your Pik TV experience. From July 13th to 22nd, your Pik TV Media Box will be automatically updated with an experi...

Amyj by Community Manager
  • 1 replies
  • 0 kudos

Pik TV Media Box OS Upgrade

Hey everyone, we have some exciting news! We're dedicated to continuously improving your Pik TV experience. From July 16th to 26th, your Pik TV Media Box will be automatically updated with an improved experience that includes two changes: The Media B...

psl by Neighbourhood Alum
  • 9 replies
  • 0 kudos

Outbound Calling Name Display

You asked… we listened! Your IDEAS in action. TELUS launched Outbound Calling Name Display (OCND), which enables you to have your account name displayed with your number when you place an outgoing call. What do you need to know? Self Serve only This ...

C_Fun by Community Manager
  • 6 replies
  • 0 kudos

Installing PureFibre To Your Home - FAQ's

Q: How does the work you are doing to install TELUS fibre affect my property.? A: The work will not have a diverse effect on your property. It is our goal to restore all property to the same condition prior to construction. We conduct our work within...

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Amyj by Community Manager
  • 0 replies
  • 0 kudos

Return Your TELUS Equipment in 3 Easy Steps

If you have recently moved, cancelled, or upgraded your services, you may have unused TELUS equipment sitting at home. Here is what you do: Pack it with an appropriately sized box Include the first page of your most recent bill. Or a piece of paper w...

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psl by Neighbourhood Alum
  • 2 replies
  • 0 kudos
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