Mobility
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Apple Live Voicemail for iOS 17
Apple Live Voicemail for iOS 17 With iOS 17, Apple is introducing Apple Live Voicemail. This feature gives iPhone users the ability to see real-time transcription as someone leaves a voicemail, and the opportunity to pick up while the caller is leavi...
How To Process A Certified Pre-Owned (CPO) Device Repair
How To Process A Certified Pre-Owned (CPO) Device Repair Does your certified pre-owned (CPO) device need a repair? If so, read on to learn how to get it fixed! In-warranty CPO device - Do not take your device to the brand's store. Visit the nearest T...
Backing up your Android Device
Backing up your Android Device Backing up your device is of the utmost importance. If you lose or damage your device without backing it up, there may be no way to recover your contacts, important info, and pictures. Let's talk about backing up your A...
Who Are the Community Power Users (CPUs)?
What's a Community Power User? You may have noticed a "CPU" designation attached to the profiles of prominent members in our community. CPUs, or Community Power Users, are customers - just like you - who are passionate about sharing knowledge and col...
Roaming with Easy Roam
With Easy Roam, you can utilize your current rate plan's data & minutes and stay connected while traveling. Below are some steps on how to add Easy Roam as well as important points to consider when using it. Adding Easy Roam: From the App: Go to Usag...
TELUS Device Care Complete
TELUS Device Care Complete Protect your Android or iPhone with lost or stolen phone coverage and protection from accidental/manufacturing defects, cracked screens, and more. Until September 30, 2023 - Device Care Complete (DCC) is under Open Enrollme...
Tree Trimming & TELUS Cables
With the warmer weather, trees are blooming and we’re seeing questions about tree trimming or branches touching TELUS cables. Homeowners are kindly reminded that trees located on private property fall under their responsibility, and we recommend reac...
The Evolution of Optik TV
The Evolution of Optik TV We're thrilled to introduce a new evolution of Optik TV, with great features and new TV packages! Starting February 7, 2023, the new Optik TV packages have all the entertainment you want while allowing you to customize your ...
Accidental Roaming
Whether you're travelling or at home, your mobile device automatically scans for and selects the networks closest to it. Usually, this is a good thing, but in some instances, it may lead to accidentally or unintentionally roaming when it wasn't your ...
TELUS Tax Exemption Form (with PDF Download)
This form is for customers who are eligible to receive credits as part of their tax exemption status. This may include customers who are Indigenous (with Indian status) or consular officials/diplomats. To apply for tax exemption, please follow these ...