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Mobility

Trusted answers and information and Home Services devices and solutions from Neighbourhood contribut...

37 Posts

Home

Trusted answers and information about Home Services devices and solutions from Neighbourhood contrib...

25 Posts

Neighbourhood

Articles from the TELUS team about the Neighbourhood and how to make the most of it.

7 Posts

Latest topics in Articles

The Evolution of Optik TV

The Evolution of Optik TV We're thrilled to introduce a new evolution of Optik TV, with great features and new TV packages! Starting February 7, 2023, the new Optik TV packages have all the entertainment you want while allowing you to customize your ...

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A-B by Community Manager
  • 4524 Views
  • 7 replies
  • 1 kudos

Accidental Roaming

Whether you're travelling or at home, your mobile device automatically scans for and selects the networks closest to it. Usually, this is a good thing, but in some instances, it may lead to accidentally or unintentionally roaming when it wasn't your ...

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Dimo-X by Moderator
  • 1802 Views
  • 1 replies
  • 2 kudos

TELUS Tax Exemption Form (with PDF Download)

This form is for customers who are eligible to receive credits as part of their tax exemption status. This may include customers who are Indigenous (with Indian status) or consular officials/diplomats. To apply for tax exemption, please follow these ...

dru by Community Manager
  • 409 Views
  • 0 replies
  • 3 kudos

2023 Optik TV Free Content

Need something new to watch? Want to watch for free before adding to your Optik TV lineup? Check back to this article regularly for the latest channel and content additions. Channel Name Channel Number Date Range Willow Canada 2372 Mar 30 - May 21 Di...

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Amyj by Moderator
  • 23203 Views
  • 46 replies
  • 7 kudos

The Optik TV app is getting an upgrade!

The Optik TV app is getting an upgrade! At TELUS, we're constantly innovating to provide you with the best entertainment experience. We're thrilled to announce that starting October 26, 2022, we will be updating the Optik TV app and browser experienc...

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A-B by Community Manager
  • 9914 Views
  • 40 replies
  • 3 kudos

Missing Episodes in VOD Library

For a variety of reasons, some shows in the Video on Demand (VOD) catalogue may not be up-to-date. If you come across a show that might be missing an episode, you can report it to us. Here's how: Select the discussion board for your TV platform - Opt...

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dru by Community Manager
  • 324 Views
  • 0 replies
  • 1 kudos

Backing up your Android Device

Backing up your Android Device Backing up your device is of the utmost importance. If you lose or damage your device without backing it up, there may be no way to recover your contacts, important info, and pictures. Let's talk about backing up your A...

A-B by Community Manager
  • 315 Views
  • 0 replies
  • 0 kudos

TELUS Home Service Vacation Suspension

TELUS Home Service Vacation Suspension What is a vacation suspension? It is the ability to temporarily suspend and pause your home services and pay a reduced rate while you're away. Is there a charge? If you have TELUS SmartHome Security, you'll be a...

A-B by Community Manager
  • 1049 Views
  • 0 replies
  • 0 kudos

Home Solutions Payment Options

Home Solutions Payment Options There are many convenient ways to pay your TELUS Home Solutions bill. Here is information on the different payment methods. Pre-Authorized Payments The easiest way to pay your TELUS bill, through your chequing account, ...

A-B by Community Manager
  • 336 Views
  • 0 replies
  • 0 kudos

Mobility Payment Options

Mobility Payment Options There are many convenient ways to pay your TELUS bill. Here is information on the different payment methods. Pre-Authorized Payments The easiest way to pay your TELUS bill is through your chequing account, by credit card, by ...

A-B by Community Manager
  • 1427 Views
  • 0 replies
  • 0 kudos
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