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dru
Joined 12 years ago
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Software Update Schedule
All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Device Target Date Update Samsung A53 Oct 28 Android 16 update Samsung XCover7 Pro Oct 28 Android 16 update Samsung Galaxy Watch4 40mm Oct 28 Optimizations & Security Update Samsung Galaxy Watch4 44mm Oct 28 Optimizations & Security Update Samsung Galaxy Watch4 Classic 44mm Oct 28 Optimizations & Security Update Samsung Galaxy Watch4 Classic 46mm Oct 28 Optimizations & Security Update Moto RAZR+ (2024) Oct 29 Security Update Google Pixel 7 Oct 30 Optimizations & Security Update Google Pixel 7 Pro Oct 30 Optimizations & Security Update Google Pixel 7a Oct 30 Optimizations & Security Update Google Pixel 8 Oct 30 Optimizations & Security Update Google Pixel 8 Pro Oct 30 Optimizations & Security Update Google Pixel 8a Oct 30 Optimizations & Security Update Google Pixel 9 Oct 30 Optimizations & Security Update Google Pixel 9 Pro Oct 30 Optimizations & Security Update Google Pixel 9 Pro XL Oct 30 Optimizations & Security Update Google Pixel 9 Pro Fold Oct 30 Optimizations & Security Update Google Pixel 10 Oct 30 Optimizations & Security Update Google Pixel 10 Pro Oct 30 Optimizations & Security Update Google Pixel 10 Pro XL Oct 30 Optimizations & Security Update Google Pixel 10 Pro Fold Oct 30 Optimizations & Security Update Samsung A58 Oct 31 Security Update Samsung Z Flip5 Oct 31 Security Update Samsung Z Fold5 Oct 31 Security Update Samsung GS24 FE Oct 31 Security Update Samsung GS25 FE Oct 31 Security Update Samsung GS23 Oct 31 Security Update Samsung GS23+ Oct 31 Security Update Samsung GS23 Ultra Oct 31 Security Update Samsung GS24 Oct 31 Security Update Samsung GS24+ Oct 31 Security Update Samsung GS24 Ultra Oct 31 Security Update Moto Edge (2025) Nov 3 Security Update Samsung GS22 Nov 4 Optimizations & Security Update Samsung GS22+ Nov 4 Optimizations & Security Update Samsung GS22 Ultra Nov 4 Optimizations & Security Update Samsung A15 Nov 7 Security Update Samsung A16 Nov 7 Security Update Samsung A35 Nov 7 Security Update Samsung Tab A9+ Nov 7 Security Update Google Pixel 7a Nov 10 Optimizations Google Pixel 8 Nov 10 Optimizations Google Pixel 8 Pro Nov 10 Optimizations Google Pixel 8a Nov 10 Optimizations Google Pixel 9 Nov 10 Optimizations Google Pixel 9 Pro Nov 10 Optimizations Google Pixel 9 Pro XL Nov 10 Optimizations Google Pixel 9 Pro Fold Nov 10 Optimizations Google Pixel 9a Nov 10 Optimizations Google Pixel 10 Nov 10 Optimizations Google Pixel 10 Pro Nov 10 Optimizations Google Pixel 10 Pro XL Nov 10 Optimizations Google Pixel 10 Pro Fold Nov 10 Optimizations Moto Razr (2025) Nov 10 Security Update Samsung A54 Nov 11 Android 16 update Moto G 5G (2023) Nov 13 Security Update Moto G (2025) Nov 17 Security Update Moto G 5G (2024) Nov 17 Security Update Moto Edge (2022) Nov 17 Security Update Samsung GS21 FE Nov 21 Security Update Samsung GS21 FE W2 Nov 21 Security Update Samsung Z Flip7 Nov 21 Security Update Samsung Z Fold7 Nov 21 Security Update Samsung Z Flip6 Nov 21 Security Update Samsung Z Fold6 Nov 21 Security Update Samsung GS25 Nov 21 Security Update Samsung GS25+ Nov 21 Security Update Samsung GS25 Ultra Nov 21 Security Update Samsung GS25 Edge Nov 21 Security Update Samsung GS24 FE Nov 21 Security Update Samsung A14 Nov 25 Optimizations Samsung Watch8 40mm Nov 25 Optimizations Samsung Watch8 44mm Nov 25 Optimizations Samsung Watch8 Classic 46mm Nov 25 Optimizations Samsung GS24 Nov 28 Security Update Samsung GS24+ Nov 28 Security Update Samsung GS24 Ultra Nov 28 Security Update Samsung A56 Nov 28 Security Update Samsung Z Flip3 Nov 28 Security Update Samsung Z Fold3 Nov 28 Security Update Last updated: Nov 28, 2025 Check out our Software Update Life-cycle blog post for more information about the update process. Get notified first about our schedule updates by clicking on the bell icon in the upper right part of this page to "Follow" this topic.404KViews6likes0CommentsThe 2026 TELUS Calendar: Celebrating Canada's Most Adorable Critters
There are few things that brighten your day like flipping through a calendar filled with adorable animals, and the 2026 TELUS calendar is back to provide just that. The 2026 edition celebrates the incredible biodiversity that exists right here in Canada. Each month features cute photos paired with stories about TELUS's ongoing conservation efforts, making this calendar both beautiful and meaningful. Whether it's supporting habitat preservation, funding wildlife research, or partnering with conservation organizations, TELUS is committed to ensuring these adorable critters thrive for generations to come. How to Get Your Free Calendar Mark your calendars! Starting October 17th, 2025, TELUS customers can order their exclusive, free 2026 TELUS calendar through their TELUS Rewards account. Here's what you need to know: Order period: October 17, 2025 – January 31, 2026 Where to order: telus.com/en/calendar Quebec customers: Place orders at telus.com/telusprivileges Limit: One calendar per customer Cost: Completely free for TELUS customers! Need Help? Have questions about ordering your calendar? Check out our FAQs for all the details you need to secure your 2026 TELUS calendar.321Views0likes3CommentsResidential Services Vacation Checklist
Planning to travel? Use this checklist to ensure you can set and forget about your home services while travelling. Voicemail Check your voicemail messages one of three ways: 1) from any phone 2) listen to them with internet access 3) forward them to yourself via text or email Program Your PVR Access your guide and record a program with our TELUS TV+ app eBilling and Pre-Authorized Payments Sign-up to view your eBill online from anywhere in the world as well as enabled or modify your pre-authorized payments. Vacation Suspension Suspend your services for an extended period of time at a reduced charge. Check out all the details for suspending your Home Services HERE. Forgot to do all of the Above? Reach out to us over on our Facebook account, or send a private message to our TELUS_Support handle and we'll be around to help! Have mobility services too? Here's our mobility vacation checklist. Version FR20KViews1like0CommentsWho Are the Community Power Users (CPUs)?
What's a Community Power User? You may have noticed a "CPU" designation attached to the profiles of prominent members in our community. CPUs, or Community Power Users, are customers - just like you - who are passionate about sharing knowledge and collaborative problem-solving. They come from all walks of life and bring their unique experiences into the conversation with the goal of helping you get the most out of your TELUS products and services. Do CPUs Get Perks? Absolutely. We want our most active members to be well-versed in our products and services beyond what they're subscribed to so we hook them up with perks including (but not limited to) the following: Special Permissions: CPUs are provisioned access to features and exclusive areas of our community that are not available to the general public. Products/Services Pilots: We want authentic feedback so we enlist the help of our CPUs during product/service development. Some of the very products you use have input from this group. Access to Internal Team Members: CPUs are a curious bunch so we help them scratch that itch by connecting them to members of our Product Teams. And More: We made this purposely vague. We want to properly recognize their contributions but it's not always a one-size-fits-all approach. We set up the CPUs to understand our entire portfolio of products and services to help you 🙂. How do I Become a CPU? We're always on the look-out for helpful members so we may reach out to recruit you. Alternatively, we may activate an application form right on this page but we're not currently taking submissions. If this role interests you, please keep checking back to this post to see if we've opened up our application form. Who Are They? I'm glad you asked. They're long-time TELUS customers just like you. Learn more about them: FuzzyLogic Home is: Edmonton, AB Favourite band: Tom Waits, Wilco, EELS, The Rolling Stones, Ray Charles, J.J. Cale, The The, Allan Rayman, Alton Ellis, Dire Straits/Mark Knopfler, Jack Johnson, Kevin Drew, James, U-Roy, The Black Keys, Junip, Seasick Steve, Jackie Mittoo, Spoon, Mississsippi John Hurt, Soul Coughing, Wet Leg Favourite hobby: Collecting music, videogames Food I can eat everyday without getting bored: Just about anything with noodles (Asian or Italian) Favourite community (besides Neighbourhood): Reddit Edmonton NFtoBC Home is: St John's, NFLD Favourite food: Fried squid Favourite place I've visited: Amsterdam If I could pick one superpower, I'd have the ability to: End aggression Favourite community forum (besides Neighbourhood): Any number of EV forums Nighthawk Home is: Edmonton, AB Food I can eat everyday without getting bored: Karaage fried chicken Favourite place I've visited: Japan Favourite band(s): Marianas Trench, E-Type, Ivan Torrent, Enigma, Annie Lennox, Daft Punk Favourite community forum (besides Neighbourhood): Reddit Edmonton244KViews5likes6CommentsInspection d'appareil TELUS : Diagnostiquez et dépannez votre téléphone vous-même
Grâce à l’application Mon TELUS, nous avons lancé une nouvelle façon pour nos clients de diagnostiquer et de dépanner eux-mêmes les problèmes de leur téléphone. En effectuant une Vérification d’appareil sur votre téléphone, vous pouvez résoudre plusieurs problèmes courants, comme : Le téléphone n’a pas été redémarré depuis plus de 30 jours Des réglages causant des problèmes apparents (mode avion activé, données désactivées empêchant les appels ou textos) Une version logicielle désuète causant des problèmes de performance Un espace de stockage faible provoquant des fermetures d’applications ou des ralentissements Une décharge rapide de la pile due à une luminosité d’écran élevée ou à des applications actives en arrière-plan Et bien plus encore! Faire une Vérification d’appareil sur votre téléphone est rapide et simple : Ouvrez l’application Mon TELUS sur votre téléphone iOS ou Android Allez à « Soutien » Faites défiler jusqu’à « Actions rapides » et sélectionnez « Effectuer une vérification d’appareil » Choisissez la catégorie à diagnostiquer : Audio, Appareil photo, Connectivité, Écran, Alimentation et pile, ou effectuez une vérification complète Votre téléphone effectuera une série de tests automatisés, suivis de quelques courts tests interactifs guidés Une fois terminé, vous recevrez les résultats de votre évaluation ainsi que des suggestions intelligentes pour résoudre les problèmes détectés et des conseils pour optimiser les performances de votre téléphone. EN version40Views1like0CommentsTELUS Device checkup - Self-Diagnose & Troubleshoot Your Phone
Through the My TELUS App, we’ve launched a new way for customers to self-diagnose and troubleshoot your phone issues. By running a Device Checkup on your phone, you can resolve common issues such as: Phone hasn’t been restarted in 30+ days Settings causing perceived issues: airplane mode is on or data is-off causing calls/texts to be missed. Outdated software version causing performance glitches. Low storage creating app crashes or slowdowns. Battery drain from high screen brightness or background apps. And more! Completing the Device Checkup on your phone is quick and simple. To do so: Access the My TELUS App on your iOS or Android phone Go to “Support” Scroll to “Quick actions” and select “Run a device checkup” Select the category you’d like to diagnose Audio, Camera, Connectivity Display, Power and battery, or Run a full checkup Your phone will complete a series of automated tests, followed by a few short guided interactive tests Once completed, you will be provided with the results of your assessment, followed by Smart Suggestions on how to overcome your issues, as well as tips on how to optimize your phone to run better. Version FR154Views2likes0CommentsLe calendrier 2026 de TELUS : Célébrons les plus adorables créatures du Canada
Il y a peu de choses qui égaient votre journée comme feuilleter un calendrier rempli d'adorables animaux, et le calendrier TELUS 2026 est de retour pour justement vous offrir cela. L'édition 2026 célèbre l'incroyable biodiversité qui existe ici même au Canada. Chaque mois, de jolies photos et des articles sur les efforts de conservation continus de TELUS rendent ce calendrier à la fois beau et significatif. Qu'il s'agisse de soutenir la préservation de l'habitat, de financer la recherche sur la faune ou de s'associer à des organismes de conservation, TELUS s'engage à faire en sorte que ces adorables créatures prospèrent pour les générations à venir. Comment obtenir votre calendrier gratuit À vos calendriers! À compter du 17 octobre 2025, les clients de TELUS pourront commander leur calendrier 2026 exclusif et gratuit dans leur compte Récompenses TELUS. Voici ce que vous devez savoir : Période de commande : Du 17 octobre 2025 au 31 janvier 2026 Où commander : telus.com/recompenses Clients du Québec : Passez des commandes à telus.com/telusprivileges Limite : Un calendrier par client (les clients de Récompenses TELUS ayant un numéro de compte valide ne paient rien pour leur calendrier) Coût : Entièrement gratuit pour les clients de TELUS! Besoin d'aide? Vous avez des questions sur la commande de votre calendrier? Consultez notre Questions et réponses complètes pour connaître tous les détails dont vous avez besoin pour obtenir votre calendrier TELUS 2026.14Views0likes0CommentsTELUS Tax Exemption Form (with PDF Download)
This form is for customers who are eligible to receive credits as part of their tax exemption status. This may include customers who are Indigenous (with Indian status) or consular officials/diplomats. To apply for tax exemption, please follow these steps: Download and print the TELUS Tax Exemption PDF. Fill out the form completely and accurately. Scan the completed form and the required pieces of identification. (Third-party mobile scanner applications are accepted) Email the scanned documents to our off-contact desk at [email protected] You must include a photocopy of: Both sides of your Certificate of Indian Status Card if you are applying as a First Nations individual. Your Identity Card issued by the Canada Department of Foreign Affairs if you are applying as a consular official/diplomat. There is a 14-business-day turnaround time upon receipt of the form. Please note that you must continue to pay the full amount of your invoice, including taxes, until the application is approved. Note: The effective date cannot be backdated and reflect today's date. FR versionRe: Is the email address @info.telus.com legit?
After extensive search and using Ai, any address ending in @info.telus.com is phishing. This is NOT a legit telus email. Thanks telus for not providing that information. I came across this post and wanted to clarify that this is incorrect. The email suffix @info.telus.com is legitimate and typically used for eBill notifications but with the caveat that email addresses can be spoofed so it's prudent you double-check the sender info and log into your account through our official website.177Views0likes0Comments
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A private discussion board for our Community Power Users.0 Posts