Your privacy and security are our top priorities at TELUS. We're dedicated to keeping your personal data safe, and keeping ahead of potential threats.
Sometimes, however, this safety is in your hands alone. Here are some tips on how you can keep your account protected:
Enable Two-Step Verification
If available, activate two-step verification for an additional security barrier.
Keep your guard up during unexpected calls
Although TELUS occasionally reaches out with exclusive offers, we will never request you to:
- Modify your MyTELUS email credentials
- Share your MyTELUS verification code over the phone
- Disclose your complete credit card information verbally
- Enter promotional codes into your phone's keypad
If something feels “off”, end the call and contact TELUS through an official number (found on our website).
Legit websites vs phishing scams
Carefully inspect links and the body for spelling errors or duplicated characters.
