Neighbourhood
Articles from the TELUS team about the Neighbourhood and how to make the most of it.
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Knowledge base articles

TELUS Tax Exemption Form (with PDF Download)

This form is for customers who are eligible to receive credits as part of their tax exemption status. This may include customers who are Indigenous (with Indian status) or consular officials/diplomats. To apply for tax exemption, please follow these ...

dru by Community Manager
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Meet Our Community Managers

What's a Community Manager? We work in the background to ensure everything runs smoothly but we're also observing the conversations taking place to help us understand what you're asking so that we may serve you content that address why you're droppin...

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dru by Community Manager
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Who Are the Community Power Users (CPUs)?

What's a Community Power User? You may have noticed a "CPU" designation attached to the profiles of prominent members in our community. CPUs, or Community Power Users, are customers - just like you - who are passionate about sharing knowledge and col...

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dru by Community Manager
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Make the Most of Neighbourhood Ideas

What is Neighbourhood Ideas? A portion of the Neighbourhood is set up specifically to share ways to improve your TELUS experience. As a member, you can submit your ideas to the community for discussion. If you’ve got an idea that will help us improve...

dru by Community Manager
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Everything You Need to Know About Direct Sales Representatives

Why does TELUS perform direct sales (door to door) visits? Our experience is that some residents prefer in-person conversations and feel more comfortable asking questions in-person versus over the phone or online. As a result, we offer all types of i...

dru by Community Manager
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Make the Most of Neighbourhood

What is the Neighbourhood? We created this community as a way for you to share your feedback, ask for help and help others. Sometimes, we’ll make announcements through our blogs section or publish how-to articles to help you navigate challenges with ...

dru by Community Manager
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TELUS Community and Social Media House Rules

We want to be the destination for you to seek and/or offer insights about our products, services, and industry. These house rules are meant to set the tone of the conversation and everyone participating on our online community and/or social media cha...

dru by Community Manager
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