Neighbourhood
Articles from the TELUS team about the Neighbourhood and how to make the most of it.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Knowledge base articles

Identity Theft: Warning Signs and Reducing Risk

This article discusses Privacy and Security content originally published by TELUS Wise focusing on Identify Theft warning signs, minimizing the risk, and what to do if you suspect you’ve accidentally shared your info with scammers. Warning Signs Many...

dru by Community Manager
  • 363 Views
  • 0 comments
  • 0 kudos

Digital Scams: What to Look For and Next Steps

This class of scams is generally carried out digitally using any one of (or combination of) email, SMS, or internet pop-up ads One-time Password (OTP) Code Scam Scammers target people selling items online (Ex., Facebook Marketplace, Kijiji, Craigslis...

dru by Community Manager
  • 335 Views
  • 1 comments
  • 1 kudos

Call Related Scams: Types, What to Look For, and What to do

This class of scams is generally perpetrated by organized or lone callers over the phone. Remember, this information is intended to inform you of possible scams. Please use your best judgement to determine if the scenario applies to you. Call Forward...

dru by Community Manager
  • 600 Views
  • 0 comments
  • 0 kudos

Brand Impersonation Scams: Types and Tips to Protect Yourself

This class of scams involves scammers pretending to be a representative of a legitimate organization. When in doubt, cease all correspondence and contact the organization directly by looking up their contact information on their official website. Sal...

dru by Community Manager
  • 266 Views
  • 0 comments
  • 0 kudos

Prize & Promotional Scams: Too Good to be True

This class of scams focus on awarding prizes or lucrative promotional offers. Remember: if it’s too good to be true, it probably is. Vacation Scam This scam involves receiving a call with a recording that thanks you for choosing TELUS and offers you ...

dru by Community Manager
  • 255 Views
  • 0 comments
  • 0 kudos

Know Your Scams: A Collection of Resources to Stay Informed

Know Your Scams: Resources For Common Scams   Your privacy and security are a high priority for TELUS, and we're committed to protecting your information. However, some scenarios are outside our control: social engineers and fraudsters can trick peop...

sdfsdf-gigapixel-standard-scale-1_00x   v2.jpg
dru by Community Manager
  • 1471 Views
  • 0 comments
  • 0 kudos

Copper Theft: Impact on Communities

Copper theft is a serious issue that is affecting communities across Canada. It disrupts vital public safety services and impacts economic stability. We work hard to protect our network and keep our customers connected. Our copper Assurance and Netwo...

C_Fun_1-1597938298947.png unnamed.gif
dru by Community Manager
  • 2193 Views
  • 0 comments
  • 1 kudos

VIP Online Sales Team

Meet our elite VIP online sales team! This dynamic duo specializes in providing top-tier support, ensuring a personalized and premium experience with every interaction. Our two dedicated representatives bring a wealth of expertise in tailoring mobile...

kbelding by TELUS Team Member
  • 1475 Views
  • 0 comments
  • 0 kudos

How To Spot Imposter TELUS Accounts

How To Spot Imposter TELUS Accounts We've noticed an increase of fake/imposter accounts online claiming to be TELUS or TELUS Support recently. Many of these accounts even use the TELUS brand or imagery to attempt to trick our customers. As always, be...

real 1.JPG real 2.JPG scam 1.JPG scam 2.JPG
A-B by Community Manager
  • 39487 Views
  • 3 comments
  • 2 kudos

How to Send a Private Message

Send a private message in a few easy steps: Click on the Messages icon at the top right of the webpage. Click on the Compose Notes button above the list of messages. In the Send to field, type in the username of the person. Press the tab key on the k...

pm1.png pm2.png pm3.png
dru by Community Manager
  • 65935 Views
  • 1 comments
  • 3 kudos
Top contributors