Neighbourhood
Articles from the TELUS team about the Neighbourhood and how to make the most of it.
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Knowledge base articles

Safeguarding Your TELUS Account: Essential Tips

Your privacy and security are our top priorities at TELUS. We're dedicated to keeping your personal data safe, and keeping ahead of potential threats. Sometimes, however, this safety is in your hands alone. Here are some tips on how you can keep your...

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dru by Community Manager
  • 436 Views
  • 0 comments
  • 1 kudos

Copper Theft: Impact on Communities

Copper theft is a serious issue that is affecting communities across Canada. It disrupts vital public safety services and impacts economic stability. We work hard to protect our network and keep our customers connected. Our copper Assurance and Netwo...

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dru by Community Manager
  • 1216 Views
  • 0 comments
  • 1 kudos

VIP Online Sales Team

Meet our elite VIP online sales team! This dynamic duo specializes in providing top-tier support, ensuring a personalized and premium experience with every interaction. Our two dedicated representatives bring a wealth of expertise in tailoring mobile...

kbelding by TELUS Team Member
  • 1013 Views
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Cyber Monday Sale

Visit our TELUS Cyber Week page now for early access to Cyber Monday savings. Sign up for exclusive alerts to be first to know when our digital deals go live. Browse upcoming deals on phones, plans, and home services on Canada's most awarded network.

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dru by Community Manager
  • 1536 Views
  • 0 comments
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Boxing Week Sale

  Looking for exclusive TELUS Boxing Week deals and promotions? Visit our TELUS Boxing Week page to explore available offers. Want early access? Sign up for our mailing list to be notified when Boxing Week deals go live.

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dru by Community Manager
  • 1469 Views
  • 0 comments
  • 1 kudos

Black Friday Sale

Skip the lineups and discover our latest offers on the TELUS Black Friday Week page. Sign up for email notifications to be the first in line when new deals drop. Explore potential savings on smartphones, unlimited data plans, home internet packages, ...

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dru by Community Manager
  • 13168 Views
  • 0 comments
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How To Spot Imposter TELUS Accounts

How To Spot Imposter TELUS Accounts We've noticed an increase of fake/imposter accounts online claiming to be TELUS or TELUS Support recently. Many of these accounts even use the TELUS brand or imagery to attempt to trick our customers. As always, be...

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A-B by Community Manager
  • 38702 Views
  • 4 comments
  • 1 kudos

How to Send a Private Message

Send a private message in a few easy steps: Click on the Messages icon at the top right of the webpage. Click on the Compose Notes button above the list of messages. In the Send to field, type in the username of the person. Press the tab key on the k...

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dru by Community Manager
  • 65463 Views
  • 1 comments
  • 3 kudos

How To Report Graffiti

Got Graffiti? If anything is certain in life, it’s that outdoor surfaces will inevitably end up covered in graffiti. Our network access boxes are continual targets, and it is a constant struggle to keep them as clean as possible. Over the years the p...

DanR by Community Manager
  • 48579 Views
  • 7 comments
  • 2 kudos

Contact The TELUS Management Team

Your satisfaction is our top priority at TELUS. If you have an unresolved issue, we're here to help. Send a private message to our @TELUS_Support Neighbourhood account or send us a PM/DM on our Twitter / X or Facebook pages. Alternatively, you can co...

A-B by Community Manager
  • 229745 Views
  • 5 comments
  • 0 kudos