What's a Community Manager? We work in the background to make sure this platform runs smoothly but we're also observing the conversations taking place to help us understand what you're asking so that we may serve you content that address why you're d...
What's a Community Power User? You may have noticed a "CPU" designation attached to the profiles of prominent members in our community. CPUs, or Community Power Users, are customers - just like you - who are passionate about sharing knowledge and col...
What is Neighbourhood Ideas? A portion of the Neighbourhood is set up specifically to share ways to improve your TELUS experience. As a member, you can submit your ideas to the community for discussion. If you’ve got an idea that will help us improve...
Why does TELUS perform direct sales (door to door) visits? Our experience is that some residents prefer in-person conversations and feel more comfortable asking questions in-person versus over the phone or online. As a result, we offer all types of...
What is the Neighbourhood? We created this community as a way for you to share your feedback, ask for help and help others. Sometimes, we’ll make announcements through our blogs section or publish how-to articles to help you navigate challenges with ...
TELUS Community and Social Media Guidelines We want to be the destination for you to seek and/or offer insights about our products, services, and industry. These guidelines are meant to set the tone of the conversation and everyone participating on o...
