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BobArthur
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Joined 4 years ago
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Re: (Updated) Exciting New Changes Have Arrived!
For some reason I'm having trouble signing up for these new look Forums. I enter my old user name and password but then I get this message: Don't forget to finish your registration so you can fully participate in the community. So then I click on the " Complete Registration " box but nothing happens. I've tried about 5 or 6 times now but nothing happens each time. <Admin edit: Personal info removed>62Views0likes1CommentRe: (Updated) Exciting New Changes Have Arrived!
But now I see that my user name shows up in my last message so I have no idea what the problem is. I guess I am signed up after all. 👍 EDIT: Geez - this is freaking frustrating. Apparently I can't start a new thread until I complete my registration so hopefully some MOD here can help me out.48Views0likes0CommentsRe: Question About Channels Included in AMC+ Theme Pack
Well I've got the older 4K box and on channel 441 it only shows the streaming links for AMC+, SHUDDER, Sundance Now and IFC Films Unlimited. I recently picked up the latest Telus brochure and it still shows the regular AMC channel being part of the AMC+ theme pack so maybe it's only that way for Telus customer with the newer TV cable box version.727Views0likes2CommentsPick 5 for Telus Customers Using 4K TV Cable Boxes
Hi there - I was looking to swap a few of my theme packs since a few of them now only contain 1 or 2 channels we watch. The good thing is that all the channels we still watch that were part of the theme packs we were going to lose are all part of the " Pick 5 " package. So I called in and explained the changes we wanted to make but was told that the " Pick 5 " package was not available to customers that still use the old Optik 4K cable box. The CSR then told me that he could add on these channels ( A&E, Adult Swim, W Network, etc. ) as individual channels for $5 apiece. So if I made the change these 5 channels would cost me $25 instead of $5 !!!! I then asked if these 5 channels can all be added individually then why can't they be added via the " Pick 5 " option ???? The CSR just said that they didn't know the answer to that but only that he could not add the " Pick 5 " package to any customer using the Optik 4K box. I tried again later that day hoping that I would get a different response from a different CSR but received the same response. Can somebody here from Telus tell me why I can't add the " Pick 5 " package as long as I am using the Optik 4K box.689Views0likes1CommentRe: What happened to Telus rewards?
You should have received an e-mail on or around April 3rd which would have contained the following message: Exciting TELUS Rewards changes are on the horizon! To prepare for an enhanced experience, the TELUS Rewards portal will be temporarily unavailable starting April 11, 2025. During this time, you will be unable to access your account. In early May, we'll be launching a new TELUS Rewards experience bringing more value to our members. Stay tuned for an announcement in early May! In the meantime, you can review the updated TELUS Rewards terms and conditions. Thank you for your continued loyalty and we can’t wait to share what’s next! Rewarding your everyday, TELUS Rewards team7.1KViews3likes1CommentRe: landline voicemail
Hi Sarah -did you ever get this " number of rings " problem figured out ???? If not then I have the solution for you. Yesterday my cat got behind my entertainment unit while I was cleaning and loosenda few cables and one was for my home phone. I tried that *94 thing again but still got the busy signal so I called into Telus and spoke to somebody at the Home Phone Tech Department. He explained that if a Telus customer has the fiber optic setup ( which I do ) then they will not hear the 2 beeps after hitting *94 but that they can still get the desired number of rings by hitting the appropriate number on their phone. You will know that the number of rings option has been updated when you hear " Call Forwarding Timer Updated Successfully " right after entering this number. Hope this helps.1.3KViews0likes0Comments