Thanks for your input. I just would say that Dru only said he would tell the developers about our thread but he didn’t even commit to an update. So we have no proof that Telus developers are actually aware of this or working on it. Someone at Telus n...
Ok I just spent 1 hour on the phone with Telus. And have no information. This is getting ridiculous. This person was nice but focuses on the security portal and had no clue about this app issue. However I will confirm when I called Saturday and Monda...
hi dru - could you give us an update on the status of the My Telus app not opening? This is now going into Day 5, being locked completely out of our my Telus account if you have 2F turned on, an App that is still failing. Could you or someone please ...
I have those backup codes printed out but I don't want to use them up. Luckily at this moment I can do without logging into My Telus or doing anything with my Security app but I am very disappointed that we are not getting updates on when this will b...
Hello. To Dru thank you for your help. I do want to emphasize that this should not be an "IF" I hear back situation though. Do you realize that if you have 2F authentication turned on, you can't access your account without the My Telus App? It is the...
