Hi, I'm planning a trip to US and I currently have the "Unlimited 5G+ Premium unlimited CAN-US-Mexico plan. I want to confirm, if I should keep "Mobile Networks" setting as having my Data on or off? I understand that with this plan, I should not be c...
I transferred my Telus mobile number to another service provider in August 2024. After the transfer, my account with Telus still has a balance of $40 that will expire in May, 2025. I have contacted Telus asking for a refund but my request was decline...
Good evening, I was looking at RedFlagDeals and came across a post about a promotion. I called the number +1 866-558-4146 and was transferred to the sales department, then to the loyalty department. A representative mentioned pricing of $30 per month...
Anyone else in the Riverdale neighbourhood in Edmonton suffering with regularly dropped calls and unreliable Telus service? This has always been a problem since we've lived here (only 1-2 bars despite being steps from downtown Edmonton) but some days...
I am a very long time Telus customer. Since signing on for a new two year contract in April 2024, the service has been awful. When I’m experiencing the lag (often), I check the wifi, and it often says either ‘No Service Connection’ or ‘Privacy Warnin...
I was a telus business customer with 4 mobile connections. I had taken devices on "bring back" plan. I had returned 2 devices and kept 2 devices. However, they first charged my credit card for all 4 devices and some additional amounts for which they ...
To I got a response from my post here in the Telus Neighbourhood from Telus but the ‘Reply to’ does not match the sender?? Is this a scam? It’s sent from an email: [email protected] the Reply to email is: bhzof35755.prod|86800f0a|...
Has anyone had a bad/ weird experience with the Telus Store at Londonderry Mall? I’m still waiting the investigation but I’m pretty sure they ran an unauthorized hard credit check after having a perfect payment record with them since 2012 (that I did...
I would like to add one of the subscribers on my mobility account as a Manager but they do not exist in the list of users and are not in the pending list. How do they submit a request so that they show up in the pending list where I can approve?
