Hi, I keep receiving promotional offers from Telus via e-mail and text messages for a 45$ phone plan (after 5$ pre-authorized payment discount); however, whenever I log in to my Telus account, the plan is actually 50$ instead of 45$. I keep receiving...
I recently switched to Telus and got the US/Canada/Carribean roaming plan. I will reserve my opinion about the quality of service I've received in Canada and US so far, but I do have a query about the Carribean roaming included part. Which countries ...
TELUS is calling me daily, sometimes several times, and hanging up when the call connects. What is going on?
If I already have the Canada/Us/Mexico plan, should I remove the US easy roam prior to going there?
I would like to sitch from my prepaid plan to a monthly plan. I don't see a way to do this on my prepaid account page.
I have tried unsuccessfully for nearly two hours to link my new mobility account to my home services online. I have the mobility account number, however the Telus site does not recognise it or my mobile number. I can't pay my bill and have been charg...
Yesterday i walked into Superstore for my weekly groceries. I tried to buy a bag of chips but was told the special price was only for new customers.... Oh wait that's only Telus that does stupid things like that. Guess I'm switching to Bell.
My subscription to Stream+ expired and I purchased another Stream+ subscription. Did not receive the activation e-mail so got referred to tech support. Tech support was no use and ended up cancelling my subscription without explaining to me that I ha...
Email "texts" sent to msg.telus.com from a Shaw email server don't reach the phone (no error message).Testing with Gmail.com and another email provider in the same manner, no problem.It is therefore something specific to using the Shaw email server.T...
Hello, I've read a couple of these post on the forum, but couldn't find a solution. I've recently switch from Bell to Telus. I was sending some mail to my cell phone before without issues, but it doesn't seems to work now. I'm able with my gmail acco...
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