There is a problem with the website and both myself and the store location is unable to activate a brand new sim card for a prepaid service. Why is it no one is aware of this, dont all telus people get incident reports of features or menu's being off...
Hi, wondering if there is anyone from telus management to resolve this reoccurring bill sent to me. Never activated the account but they need money for not using the service.5 times called waste of time only.
I have tried to get someone to talk to about my sons account for over a month. I received one voice message a month a go saying someone wold call me back. Nothing. Is these some way to get customer service? I have used the form 5 times now.
My data isn’t working and my wifi won’t connect
Hi,I am currently with Rogers, but thinking of signing up with Telus. My partner is currently with Telus but wants to stop her plan. I'd like her phone number and she has no issues with me having it. If I sign up with Telus, can I port her number to ...
My house is a Farraday cage and I need to use wifi calling when I'm inside. I've got a Pixel 7, and I've enabled wifi calling. However, if I get too near a window, the phone switches back to mobile calling, which has VERY poor quality. I want to use ...
Good evening, I recently switched from Koodo to Telus as Koodo offered a Telus plan I could switch to that was more data than I had at Koodo. I made the switch and I no longer see 5G+ and only see 5G my speed for internet is genuinely slower and I ha...
Is anyone else getting spam calls that are making it through call control? Over the past few days I've had the same number making it through my call control 1-833-390-3721. When I look at the call control log it says globally accepted number, however...
I just bought a Europe Pass, and want to know exactly what my kids need to dial to contact me when I am in Europe. Do they just dial my number, or do they need to put a country code or something in front?
Hi, my # is receiving texts just fine, able to make calls, and can use data, but for the last week I can't send texts (I have a second number which is why I’ve not dealt with this yet). The text just says not sent or sending failed. Using my sim in 3...
