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Latest topics

How Has This Overage Issue Not Been Addressed?

I've seen this problem now looking into it going back like 6 years, but mine went to another level! $460 pre-auth to credit card in PDA charges while connected to wi-fi and mobile data shut off. Are we saying at this point that PDA charges cannot be ...

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KingWCF by Just Moved In
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  • 1 replies
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Resolved! Poor signal in Vancouver

I’ve been receiving inexplicably low cell signal (particularly in downtown Vancouver) for over a year now. My partner is experiencing same with Telus. We have tried everything including swapping out SIM cards etc. I’ve heard something is currently wr...

AA04 by Just Moved In
  • 905 Views
  • 3 replies
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Resolved! Do the pre-paid plans work at 5G speeds?

Simple question, but the chatbot unfortunately couldn't answer it, so I'll have to ask here. I'm getting a new phone that can connect to 5G, but my old carrier doesn't support 5G. It looks like Telus has a 5G network, and their regular monthly plans ...

mindKILLER by Friendly Neighbour
  • 1571 Views
  • 5 replies
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