Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Data Promo on Long-Term Prepaid Plan

I just activated a Prepaid Account on the 90 Day Long-Term Plan. This Plan includes 3GB of Data for 90 Days, and a 2GB Promo Add-On that continues as long as I opt-in to Auto-Renew. I see in MyTelus under My Usage the 3GB of Data for the Plan; the ex...


I have just switched from 23 years at Shaw to Telus and I’ve had nothing but problems and I cannot find anywhere. I can get a phone number to speak to someone in Canada. What do I do? I’ve looked everywhere every time I call I end up speaking to the ...

Sim card order

I ordered a simcard LAST month on the 30th, it says shipped and still hasn't showed up! Was getting Telus a mistake ?

International talk and text on prepaid?

Hello everyone, for a backup phone I need a simple (rarely used) international voice and text solution. I got prepaid talk & text 100 because I was told in the shop that it also works internationally. I'm outside the country right now and all I see i...

monttoro by Friendly Neighbour
  • 3 replies
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I need a new data plan

Im trying to get some data on my phone but the lowest option on mytelus is 75GB for 60$ which is a lot more than what i need and too expensive for me. The only other option is pay per use which can also get pretty pricey. The virtual assisstant isnt ...

Codyp by Neighbour
  • 2 replies
  • 0 kudos

2 Sim cards

I have recently upgraded to a new iPhone. I want to use my old iPhone as a backup device. Telus sent me a blank SIM card with the new phone. Can I activate the new SIM card and have it on my old phone? Or will the other SIM card deactivate?

Dave1974 by Neighbour
  • 1 replies
  • 0 kudos

stream plus

hello .... i had susbscibed to telus stream+ and apple tv + , i canceled the service before the month finish and when i opened my telus acount i saw on my receipts the TELUS Stream Plus and Apple TV+ purchase total and after 2 days of canceling i saw...