Resolved! Can't use my prepaid phone in Norway @ links to members
I need some help getting my prepaid plan changed to a monthly and activate it so I can use my phone in Norway. Anybody??
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Promised price on the phone is different than my bill
I was on the phone during November with a telus representative and was told that they would match my fido family plan of 30 dollars a month for 4 phones while also adding unlimited data. I was also told they would give me extra credit to pay off 2 ph...
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Hey, Doing this on behalf of my bf cause his account won't link but we live out in the wood and need wifi calling other wise we have no way to contact anyone. It was working fine then at some point today Dec 12 it stopped working and he tried all the...
Resolved! Can't change contact info online in prepaid Mobility account
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Stream+ Premium unable to active the subscription
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Resolved! Is the website flakier than normal right now?
I recently changed my plan and my call control was taken off. I've added it back but when I try to look at my call log or add to the 'accepted list' I get nothing. Tried a different browser, same thing. Logged in from my phone and I don't even see a ...
Telus Flagged My Account as Fraudulent-Endless Loops with Customer Service
Hi everyone, I’m losing my mind over this and wondering if anyone else has experienced something similar. Here’s what happened: About a week and a half, I switched from a corporate account to a personal account for my iPhone 15 and ported my number o...
Useless customer service
I placed an order on Nov 29 for 2 new iPhone 16 Pros. There has been no movement on the order and I got a call on last Saturday and they left a voicemail saying there were some details that they needed before my order could be completed. I called bac...
Telus Mobility Gateway IP Is From England
Hello, I am wondering why my cellular device (iPhone 15 with iOS 18.1.1) is showing me my cellular gateway IP address is located in England? I have no VPN running, and am not connected to WiFi, either. Solely running on Telus Mobility data. I’ve incl...
