Hello Telus and other Penticton Residents I moved to Penticton in Dec 2021, since then, I noticed my cell service in most of my home, is well, terrible. I have to go outside of my home or at least to the front living room (nearest the street area). A...
Hello, I'm looking to port over to Telus this month or next. I was wondering, does my billing date start on the day I port over? I want my billing cycle to start on the first of the month and thought, if I port on the first, I will get billed on the ...
Telus corporate store switched me from Business account to Consumer and told me they have added my credit card as pre-authorized payment, but found out there was no credit card added and a payment was missed. Been a customer of Telus for more than 10...
Hello, I have a Unlimited smartphone plan that is connected with a separate line for sharable data with an Android Tablet. I noticed the tablet has a text messaging app pre-installed on there. Does the sharable tablet access plan allow for unlimited ...
I got a text stating I have money to be deposited from that number. When I look at my bank records I don't have any transfers with the amount it says. When I click the link I get a warning that it is a deceptive site and not to enter any info. Is thi...
Received call from sales about promotions and the person sent me an email from Promotions@telus.com. Is this a legit email from telus?
I've seen this problem now looking into it going back like 6 years, but mine went to another level! $460 pre-auth to credit card in PDA charges while connected to wi-fi and mobile data shut off. Are we saying at this point that PDA charges cannot be ...
I was in Spain for the last 10 days and was unable to get any service in any city on my Iphone SE. I did set up Easy Roam on my plan. I had success connecting to local carriers in USA on my trip so my setup was ok. What could have caused this?
I was a telus customer for a while. I changed to freedom 3 years ago because of the priceI came back to telus 3 days ago, losing my grandfathered $25 for 25gb plan. Only to discover that telus internet barely works in airdrie anymore.Apprently there ...
For days now, ALL of our TELUS Mobility cell phones (five) have been acting strangely when we are taking a phone call at our home in Parkland County (just north if Acheson, AB). The person on the other end can hear us very clearly, however just secon...
