HI Telus Forums,
I wanted to post in case others have had this issue. I opened a "business account" at a telus store the other day where I provided my company's BN and incorporation date.
I asked the rep whether the credit check goes to the business credit, and not my personal credit - he said yes.
I was having a ton of trouble with the caller display not showing the company name, and added the $3/month service for adding out-bound call display. Business accounts don't come with this by default. After adding it - the name was still not displaying on out-bound calls.
Turns out the rep in the store opened a "business personal" account - which is a business account of sorts - only the credit check goes on my personal credit - not the business credit account.
Unfortunately the rep on the phone could not change the account from "business personal" to "business regular" for me. She advised going back to the store that opened the account for me.
Which is just frustrating...
