Recent ActivityMost RecentNewest TopicsSolutions5G Essential Unlimited Canada-US Plan I visited the US last month and was charged roaming fees despite having a Canada-US Plan. I called to ask them to remove the charge and was told my plan does not include data coverage in the US, but ...Port gone bad (thanks Telus) Looking for suggestions here. Got a new Telus phone and temporary # in June and ported a number from Public Mobile into Telus. You'd think it'd be a no brainer. That ported number is working fine, bu...Onboarding I'm in Bali but wasn't getting my OTPs sent to sms so I switched to Telus' top plan covering Asia etc. Didn't get the onboarding sms. Emails just tell me to register and account which I did. When sig...How Do We Get Better Cell Coverage in My Area? I live in a country residential area in the Comox Valley on Vancouver Island and we have horrendous cellular service. Like, zero bars of service. In my area, we need to either use “calling over wifi”...SolvedNsf fee Nsf fee Bring it Back is not worth the frustration. What a ********** show! over 2 hours on the phone to get a refund for the BIB amount that I paid in OCT. It has been a really bad experience, and I have had nothing but good experiences in the past, ...Phone number transfer and creating new eSIM I'm a new Telus customer and I've been having technical issues with getting one of my phone numbers ported. The account specialist keeps telling me to wait or that it's being worked on or that I shou...Travelling / Roaming Questions I recently changed my plan (after speaking to a rep) to '5G+ Complete' with $0 unlimited long distance pack (27 countries) as I will be travelling to Mexico (with a short business trip to the US) for...SolvedPay off bring it back early Looking to pay off my remaining bring it back amount right now a month early. Please help! Google Play Charges to my Telus Bill I canceled my account late last month (but have since re-opened a new account with Telus as I was unhappy with the new provider). My old account initially showed a credit, but that amount is now less...
