Recent ActivityMost RecentNewest TopicsSolutionsVery sad customer I'm not sure if you can go to my Telus and read the long thread of messages back and forth about a phone that Fed Ex has lost and Telus has not helped me with. I have had so many people send me diffe...Koodo Winback call I received a winback call from Koodo on Dec 2, 2025. It is from an agent called Issac. He offered me a great deal. However, I thought it was a fraud at first, so I took time to verify. When he calle...Why is my bill not what was agreed upon? What's with the games? This is the second month in a row of a wrong bill. I even have an email from a customer service rep showing what I should be paying. And good luck trying to get anyone on the p...Visual Voicemail on Pixel 10s Anyone know when VVM will be supported on Pixel 10 lineup? Still doesn't work. Cheers Telus Device Return is Nightmare No response from the customer service. They processed first and cancelled my device return. I am eligible to return it and trying with in that time frame. Disappointed About 2 weeks ago we received our TELUS SIM cards in order for us to switch from our present provider. Since then we have had numerous calls from Telus with regards to transferring over!! I am NOT ...Phone Support and Filing a Complaint I just spent about an hour on the phone with a gentleman regarding an email that I was sent for a phone upgrade and new plan. I asked him about the balance on my phone and how I would return it. He...Chat Support Issues Trying to report a service outage. Here is what the chat provides as support. Bill Date - Due Date I wish Telus would just print the DUE Date on my bill versus making me guess. I have automatic payment set up. Telus does say on page 2, " The total due will be charged to your bank account 15 day...Winback promotion call Hi, I got a call from 833-896-0450 regarding some winback offer from Koodo which seems to good to be true especially when I am not an existing Telus customer. They also sent a verification text messa...
