Forum Discussion
Bring it Back amount charged twice on my bill
I had an iPhone 16 pro max since 2024, i finished my contract then i paid the bib upfront to make an upgrade to another phone, then on the next month bill i got twice the bib amount that i already paid at a branch.
1 Reply
TELUS_SupportOfficial Support Team
Hello Dlirical97, we'll be happy to look into this with you and we'll send you a private message shortly. We'll need to access your TELUS account and we can only do it in private for security/privacy reasons.
