Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

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Very Weak or No Signal
When trying to make a call, I get the error "Not registered on network". Sometimes if I move to a different area of the house I will be able to call out, but the call drops while dialing, never conne...
Solved
Imaigne
21 days ago Place Mobility
83Views
0likes
3Comments
unlock the phone
I have an LG flip flop phone, when I was a TELUS subscriber. I took it in Europe to use it for as long as I was there, I changed tie sim but the agent told me that the phone is locked. How can I unlo...
Solved
Pan51
21 days ago Place Mobility
customer service
24Views
0likes
1Comment
SMS won’t work
just ported back to Telus from Rogers and discovered I can’t send or receive sms messages . This has also resulted in my iMessage being unable to send / receive on my number because it needs to send ...
Solved
Mannj
2 months ago Place Mobility
123Views
0likes
5Comments
I really like the on hold music. What is it?
The music sounds like it's from clarinet, and it gives a soft and calm music, and a bit of country-side. I have been trying to find it online but I can't find it. What is it?
Solved
adsim1
2 months ago Place Mobility
63Views
0likes
1Comment
Lest expensive way/plan to use 2 phones in Mexico for 3 days
My wife and I will be spending a couple of days in Mexico City attending the "Dia de Muertos". There will be crowds with millions, yes millions of people. We need a 3 day plan for each of us in cas...
Solved
dolezsar
2 months ago Place Mobility
71Views
0likes
4Comments
Mobile Hotspot Routers - any feedback on NETGEAR Nighthawk M6 Pro?
There are two amazon.ca reviews from Canada for this Mobile Hotspot Router. One reviewer ('AMN' ... 01NOV23) recommends an ext. ant. (the device has 2 x TS-9 Connectors) .. the other reviewer ('Taly...
Solved
K_McIntosh
2 months ago Place Mobility
80Views
0likes
3Comments
Unwanted Marketing Calls
I got a phone call today from a Telus Marketer. I asked them to remove my number from their call list, he told me he would "think about it". I told him it was required. I do not want or appreciate ...
Solved
SummerSept
2 months ago Place Mobility
360Views
0likes
1Comment
Fraudulent Callers
Called to offer unlimited internet with unlimited calling + new phone number for 40$/month When I asked for a phone number to call back, I was given 226-784-8411 They did answer when called. Bewa...
Solved
tamosius
2 months ago Place Mobility
scam
scammer
108Views
0likes
3Comments
SIM Card in MBR1210 NETGEAR router
I have this MBR1210 "Mibile HSPA + Broadband 11n Wireless Router" that can accomodate a SIM card so presumably I can install it at the cottage where there are no land lines and get internet trough...
Solved
Eskimo007
2 months ago Place Mobility
CELLULAR Router
MBR1210
51Views
0likes
7Comments
#Telus Public wifi cannot connect due to too many redirects and unsecured webpage.
I am having problems connecting to the #Telus wifi network. I am a Telus customer and I believe I should be able to use this service. I have always had this problem for years but didn't escalade it b...
Solved
jdmbenz
2 months ago Place Mobility
#telus
telus wifi
wifi
114Views
0likes
3Comments