Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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BYOD Samsung 8, HD Voice, VoLTE don't work

Hello, I have a bit of a history with Telus regarding these services, which I'll briefly explain before the problem.I have spoken to customer service representatives that have told me HD Voice/VOLTE should be no problem with my phone. After testing, ...

Totally worst customer service

Hi, I have been with Telus for the past 8 months and its the worst customer service experience in my life. I am never satisfied with my bills and device balance. There are no proper explanations. Bad support. they say they would give me a call back b...


No cell service in Barrhead, AB. Wondering if there's any updates

djakie by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! No Service - July 24

Woke up to no cell serviceClosest Telus transceivers at LoomaN53.3661 W113.2511

dwickett by Just Moved In
  • 1 replies
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Non-stop calls from 866-887-0747,etc.

Signed up with Telus in Edm in March, basic low cost plan, use cell only for emergencies. Since then receiving non-stop messages from 1-866-887-0747 (and one other number) & have deleted dozens & dozens & dozens. Internet search of no. & Telus shows ...

Blut by Neighbour
  • 7 replies
  • 0 kudos

Resolved! Calgary Varsity Outage

Is there a varsity outage in Calgary? My phone isn't dialing out or accepting calls. I have data but can't make calls. I reset the phone, I reset the connections in settings and #611 doesn't work. This is a business phone too!

AdamJH by Neighbour
  • 2 replies
  • 0 kudos