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In Spain - not connecting to any networks

I'm in Spain with a Pixel 3 XL. It isn't connecting to any networks. I've turned on roaming and tried resetting wifi + data settings. Please help, obviously with no service i can't debug easily.

rzdh by • Neighbour
  • 1950 Views
  • 1 replies
  • 0 kudos

Pan-provincial Porting Problems?

What's the word on moving from one province to another? - will TELUS move my device from an Ontario service address to a BC service address? Any restrictions?- will TELUS port my number between provinces (e.g., use a 416 number as a "local" number in...

ONtoBC22 by • Neighbour
  • 3161 Views
  • 2 replies
  • 0 kudos

Frustrated and disappointed long time Telus customer

Hi, I am severly disappointed in the recent service I received from the escalation manager at Telus. I am currently traveling outside Canada and I had turned roaming off on my phone but for some reason the roaming got unblocked on its own (Telus mana...

htayyab by • Neighbour
  • 2795 Views
  • 1 replies
  • 0 kudos

Spam/Scam callers

I've been getting a ridiculous amount of spam and scam calls lately and it's super frustrating. Today alone I've had about 15 different calls starting from 5 in the morning. Does anyone know anything i can do to get rid of these calls or know someone...

Beeks41 by • Neighbour
  • 2100 Views
  • 1 replies
  • 0 kudos

Easy Roam

I switched to Telus from Fido expecting better service and for the most part it was pretty much the same. I did get unlimited data so the cost increase was justified I guess. I went into the US for the first time in two years and even tho everything ...

PeterH by • Neighbour
  • 2930 Views
  • 2 replies
  • 0 kudos

Get a puk code via online support

My SIM is locked and I need my puk code to unlock it. The live chat only provides me the option to get a call back, which is pretty hard with a locked SIM. I haven't found a way to send an email, and I apparently can't call in. Is there any way to ge...

dmdspn by • Neighbour
  • 6345 Views
  • 2 replies
  • 0 kudos

Time Zone Issue

Time Zone Issue. I live in the East Kootenays in BC, near the Alberta border. This part of BC is in the Mountain Time Zone, like Calgary and the rest of Alberta. Because I have a 250 area code, Telus treats my phone as if it lives in the Pacific Time...

tpcurley by • Neighbour
  • 3505 Views
  • 2 replies
  • 0 kudos

Air time & data time

Planning to move to Calgary. Once I cancel my current plan I have in Winnipeg, can I simply buy some minutes/data from Telus to use on my current cell phone until I get settled in with a new cell company in Calgary? Can I keep my cell number? Hope th...

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