I just got off the phone with Telus representative, decided to move from my old phone plan from Telus to Koodo. I suppose to get a new SIM card on Monday and then I will switch the same and complete the transfer. Now I change my mind. Can I back out ...
I submitted a transfer for my number to Telus about 3 hours ago. I can see my service is canceled with my previous provider now, but I don't have service on my device yet. How long should this typically take?
Currently travelling in Japan & using IPhone 12.Have been unable to connect to any mobile network via my existing Telus SIM (have tried restarting and toggling between automatic/manual network selection).While I don’t plan on using data roaming, I’m ...
For the last year or so, I've been unable to update my plan via the website or the app. It always says that I've updated my plan already this billing cycle, and I'll be able to update it again on November 25th. In reality every month I don't update t...
I ended service with Telus a while ago, but just got my final bill that charges me $30 for call-forwarding for 2 weeks, but I had no idea the service cost money when I started using that feature. I searched my email inbox for an email from Telus sent...
We have done everything we've been told to do when I called in and even went to store. I've done the resets in network settings and even replaced our sim cards. We still have 1 bar alot of the time and can't make calls without either calls dropping o...
Thought I'd share a fix for a problem I had setting up a personal voicemail greeting on my new iPhone 15 pro, in case others have a similar problem. After setting up voicemail in the normal manner and recording a personal greeting, callers to my phon...
Hi, I’ve been reading on how to activate eSIM. I have found out that I can either wait for the voucher to arrive in the mail or if I go to my settings on my phone and choose use QR code. There is a button there that I can use to enter details manuall...
I have a Ulefone Armor 7e ruggedized phone which was working great for years.A couple of weeks ago I lost mobile data and texting. After several attempts with Telus tech support I can sometimes get mobile data if I change the bands for the area I'm i...
My calling services in or out going has been down for weeks in my area. Outage maps show that all is well. Nice phone nice area no service P0J 1N0
