I paid top dollar to have cell and data services in Mexico. O followed instructions and activated the service however I rarely had a working service. I could make some calls but no data coverage. I could make texts but no Web access. Thinking it was ...
Hi! I have the S24 Ultra (or something, idk the one with the stylus) and it came with the Galaxy 5 classic smartwatch. I don’t use the phone and don’t plan to - I wanted an iPhone and had no cost effective way to get out of the Telus contract situati...
Hello everyone. I have recently bought a prepaid SIM card and a phone from my local Telus store, however, when I try to activate sai card on the website (https://www.telus.com/mobility/prepaid-activations), the billing action always fails (https://ww...
Hello. I have a Can-Us-Mex plan but I have not been able to connect to any network. Telcel and movistar both say (forbidden) behind them. No matter what I try it just won't connect. My data roaming is turned on, I have it set to automatically select ...
I need help. I have called multiple times, been promised things will get fixed and they never do. Ask for call backs and manager calls back and never receive. Customer service has been abysmal. Please help me fix my issue or I will be leaving Telus. ...
I have cancelled my Telus account and have paid all my bills, without missing any. Why is my credit report still showing as the Telus account is open ?
I have 4 complaints with Telus. Telus should have shipped a new cell phone in Nov. 2024. It never arrived at my home. I talked 4 times with different staff and Telus never called me back. I don't need this "new cell phone" but they continue to send m...
Tried signing on for 3 cell lines. But after couple weeks sim cards never showed up, so gave up and called Telus to cancel sign up... Long story short - over a period of time I have spent 8 hours talking to the folks in Guatemala City or wherever it ...
My tree farm near Aumond Quebec has little to no mobile signal, it seems to be a ‘dead zone’. I read about Telus actively adding towers to their Quebec infrastructure, and I would open to leasing some land for a tower, to help improve mobile service ...
If a person anticipates being in Europe for more than 30 days, how does one extend the Europe 30 day Easy Roam Pass?Is it necessary to log into MyTelus and reapply or can it be set up to automatically extend for another 30 days? Thank you!
