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Wireless Home Phone ZTE723CA signal issue

I got the ZTE box a month ago and when i make or recieve a call antenna led turn oranges. the user guide say the device connect to UTMS when led are oranges. I tought this was an LTE device. Voice call quality is very poor compared to a call made fro...

Newguy by • Neighbour
  • 369 Views
  • 4 replies
  • 0 kudos

Phone won’t connect in Mexico

I have a Canada US Mex plan and I arrived in Mexico and my phone won’t connect. It worked in USA and then when I took it off airplane mode after the flight to Mexico it wouldn’t connect. I’ve reset the phone, the network settings, chosen all 5 carrie...

Ktorbs by • Neighbour
  • 213 Views
  • 1 replies
  • 0 kudos

Beware of scammers pretending to be Telus/Koodo

A Pakistani company called Expert Tech Solutions, which impersonates Canadian telecommunications companies to defraud unsuspecting victims. They offer TELUS customers a deal on a new phone and trick them into changing the password to their mobility a...

Edsel by • Neighbour
  • 164 Views
  • 0 replies
  • 0 kudos

Web Store Team - on hold for over 2 hours now

Is there anyone working today? I have been sitting on hold waiting for an agent for over 2 hours today. Between Thursday and Friday I was on the phone for 7:10 min with the agents without a resolution to the issue. What's happening with Telus?

BM2583 by • Neighbour
  • 240 Views
  • 1 replies
  • 0 kudos

Price match

I get a link to the price match garuntes form that takes me back to the main help page no form. I've called in twice, spent 6 hours on hold and no one will help me. Does the program still exist? Does anyone have access to the form?

Resolved! Prepaid Mobile Plan

Hi,Is there a phone number I can call to speak with a rep? My prepaid account was topped up at the beginning of the month. The account states that it does not expire until April 29th. I have been unable to send or receive and messages since. Was not ...

ISMack by • Neighbour
  • 412 Views
  • 5 replies
  • 0 kudos

Linking my account to Disney etc?

I signed up for stream plus. It’s an extremely frustrating process to link each service. Can’t there be a simple way instead of jumping through hoops??!? anyways i have a disney account. How do I link my Telus account to Disney?

Mapleleaf by • Friendly Neighbour
  • 93 Views
  • 0 replies
  • 0 kudos
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