Hi,
Is there a phone number I can call to speak with a rep? My prepaid account was topped up at the beginning of the month. The account states that it does not expire until April 29th.
I have been unable to send or receive and messages since. Was not aware of this until a few days ago when someone informed me they hadn't received my messages. I only use the phone for messaging. I thought it was something I had inadvertently done. Checked all settings, they were fine. Reset mobile network and settings, still no go.
Contacted the chat, gave it the mobile number. It could see the balance and expiration date. Requested an agent, chat replied with they would give me a call back. How? The phone does not work. Went back in and gave my land number, not sure if that will work as it looked all blocked out.
Unable to locate a number to call.
Thanks for any input on this. Much appreciated!
Regards,
~I~
