Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Leaving virgin, Does Telus do buy-outs?

Hey guys!Currently with virgin. I'm nearing the end of my contract and started looking about upgrades. Virgin prices are way too much for not offering much so I started looking around and liked what I saw with Telus. My contract ends in June and I ow...

Tystewart by Just Moved In
  • 1 replies
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lost service East of Edson

I have no service, apparently. Telus website doesnot indicate service problems in this area. I cannot call, send or receive information. Yes I paid my bill. Anyone else in this area having trouble:BMD

BMD by Just Moved In
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Outage in Sundre / Bergen Alberta

r1krecsy by Just Moved In
  • 1 replies
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Lost my VoLTE

Just switched to Telus, activated my SIM card tonight. I switched from bell.I have a Redmi Note 7 and everything is working well except I have lost my VoLTE calls, I get dumped off LTE down to hspa when making a call. Am I missing a setting or someth...

Andrewcc by Just Moved In
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Telus Plans

Why does Telus have so many terms and names for different services? Is it to confuse customers? I just switched from a 6GB plan from Koodo for $49 to a 20GB plan at Telus for $75 because I was reading the plans description and ASSUMED that I was gett...

Resolved! 5g and 2.4g disappeared

Recently, the two networks have not been showing up in available networks and I was wondering how I could get them back. I've been scrolling through different solutions but only found for the T3200 modem and I have the T1200H modem. Can you help? Wou...


Does Telus work in Nakina, Ontario? My Koodo doesn't!?

reactivate prepaid

When left for Australia last November talked with Telus rep who put my prepaid account on hold until Icame back. he said to call upon my return to get phone reactivated. Notes are on file. I've tried for past 2 days to get through by phone but no luc...