Mobility Services
Forum discussion about TELUS Mobility services and solutions.
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Resolved! Data Support

Hi there. Need to talk to a representative about my data plan that's not on my current dat plan

iPhone 5s

I have no cell service. I really want to resolve this without having to go into a store. Please help. I have tried turning it off and on, also doing so while plugged in. Nothing is working

Iphone 5 don't charge

Hi, I try to charge my Iphone and it don't work since 14 hours. What can I do? Thanks.

Kathy2 by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Online Sim Purchase Issue

Hello everyone,So I attempted to purchase a sim online via the Telus website twice. Since I recently moved, the address on my card and my shipping address did not match with what I have on my card andthe transaction did not complete on both instance....

Telus free wifi #TELUSDirect

I have been using #TELUSDirect for quite some time; however, for the last few weeks, I could not find it. Only #TELUS shows up. In the past, both #TELUS and #TELUSDirect showed up together. Now only #TELUS shows up. I have contacted Telus support, bo...

SC by Connector
  • 9 replies
  • 0 kudos

Resolved! Mobility: Adding a prepaid to an existing Telus monthly account?

My girlfriend has a active Telus prepaid phone and number and I would like to add her phone number to my account so we can utilize my share plan? I tried the "activate device" option on the Telus website but it tells me that it's already active. Any ...

Mdieguez by Just Moved In
  • 1 replies
  • 0 kudos