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Slow down speeds

Friendly Neighbour
Hello I am curious how many are frustrated with telus and the super slow slow down speeds? I have the best plan they offer and after 10 days the service is terrible then I suffer for the rest of the month with unusable service can't with news or videos , live streaming definitely not . I tried adding a fast pass for 25 dollars they last about 3 hours its seems wrong to charge 25 dollars to watch 3 hours of videos . I am so upset with their best limited unlimited phone plan . Is my only option to switch to another provider ? Most slow down speeds are 4x faster than telus slow down speeds. I feel so ripped off