Mobility Services
Forum discussion about TELUS Mobility services and solutions.
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Service quality

I pay 400 a month for 3 phones to barely have service I live 2 hours north of edmonton. Many dead spots between Athabasca and Slave Lake. North of Slave lake good luck on service. Why are we upgrading to 5g when you can't even get LTE to operate prop...

NOSERVICE by Just Moved In
  • 2 replies
  • 0 kudos

Upgrading/Preordering Online - New Plan Activation

Hi: I am about to upgrade/Preorder the new Galaxy Z Flip 3 on-line. My current plan is no longer available and so I will be going to the Unlimited 30. Current phone has a clear device balance and I am well over the last 2 yr contract/Commitment. When...

MAXII by Just Moved In
  • 0 replies
  • 0 kudos

Resolved! "Local Calling Area"

Are there maps available for my local calling area so I know beforehand if there will be long distance charges incurred.Every call I make I get the telus message "long distance charges may apply"

EZ by Neighbour
  • 10 replies
  • 0 kudos

Newcomer to Canada with TELUS SIM Card

Hello, my boyfriend and I recently moved to Vancouver and just got ourselves a prepaid SIM card so that we can be contactable locally. We are struggling to activate the SIM card on our own devices, could we possibly get some assistance with this?

ch3micat by Just Moved In
  • 4 replies
  • 0 kudos

New Unlimited plans

Hey everyone! Telus just launched new Unlimited plans today. Enjoy complete peace of mind with unlimited data that you can share with your family and with all connected devices on your account, like your smartphone, smartwatch, and tablet. Visit telu...

C_Fun by Community Manager
  • 7 replies
  • 2 kudos

New Activation Plan Problems

Got to love these out contract sales team. They called me because my family have home security services, TV and landline bundle then offered me a promotion price with the peace of mind plan for 65 dollars, did not explain first month would be full pr...