How do I get through to speak with a human to discuss the query I have concerning my Telus billing? I do not need an AI rep to text me instructions on how to read nor do I need it to read the bill to me. I wish to have questions about my billing answ...
$50 reconnection charge??? Service doesn't exist unless you're making a payment. The AI chat bot has been no helpI can't do this anymore...I am starving myself to get by. I'm late on my bills because I didn't have the money. What is this obsession wi...
Starting on 30 December, whenever I try to log in to my account, using Google and other sites, I receive a message I am blocked from access due to extra security measures. How is this resolved?
Can I retrieve usage history example say 2018?
Ok I have to post this bc I can't be the only. It makes my head hurt and actually is starting to make me kind of angry bc I am finding more and more frequently these kinds of confusing and feeling a little bit like false advertising things on the web...
I am changing my phone service to Majik Jack. As soon as I advised Telus of number transfer they told me they would CANCEL my service immediately. I am paid up until the middle of January!
Here is my first bill. - $45 for 200gb plan. Should have $5 off a month for 24 month- $70 activation fee. Should of been waved. - $35 month for pixel phone- $15 month for device protection. Should be waved. For 6th month. I should of receiving a 1 ti...
Does anyone know what the Telus Webstore hours are because I've called them twice and it's saying that they are closed at 11:30 in the morning.
I am looking to change a rate plan while I am under a 2 year contract (with a device). I spoke to one of the customer support person on the chat and they said it can be done without changing the contract. I later called to get this changed and suppor...
Hi there, I was provided with the instruction to go to www.telus.com/disneysubscription then select the plan with the purple banner "Redeem 24 months of Disney+ on us", which is the Disney+ standard plan. After selecting "Add now", it requires me to ...
