I want to know if it’s possible to cancel my service without a cancellation fee or buyout. I’m extremely dissatisfied with my service, not that Telus has cared to answer any of my complaints or questions. Each month I am charged double what I was quo...
Has anybody ever had luck changing a business account to personal account?? No longer have a business and want a less expensive personal plan. Went into a Telus store and was told to call Telus support. Called and Telus support told me they couldn’t ...
I have had a prepaid mobility account for several years, always on automatic top-up. Never a problem until this week.I received the usual text message telling me my plan was automatically renewed. Tried to make a call the next day. A recording tells ...
I am experiencing persistent harassment from Telus, specifically from the number 1-866-369-9826. Despite multiple requests to stop, the calls continue unabated. I insist that Telus put an end to this harassment. They Keep calling day after day all ho...
Every single day, sometimes more than once a day someone calls me from Telus or Telus mobility to tell me about new offers or such. It is horrible harassment, I tell every telemarketer who phones me to NEVER call me again and yet right quick they cal...
Is it possible to transfer a Roger’s voip landline phone number to a Telus cell phone
I recently subscribed to Stream+ and during activation I tried to set up Disney+ as a new subscriber but it didn't work and kept asking for payment. I called Telus support right away and the agent there wasn't much help, she said on Telus' end it was...
I’ve been waiting for over 24 hours for a call back. This has become the norm at Telus. What is the problem? Time to find a new provider perhaps?
I purchased stream+ with my internet a week ago at a discounted rate. It is not showing on my account to activate and I have not received any emails about it. My Telus internet is up and running. I have called in and keep getting into a french call c...
Here's a summary of the situation: 1. I had a number ending with 88802. It was replaced with a number ending with 7846.3. I wanted to move my old number to Telus Business Connect. They said number needs to be active. Last time similar change was done...
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