Mobility Services
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Broken screen and Bring it Back program

So I got a Galaxy S10e and a plan with the Bring it Back program that allows me to pay a reduced amount every month so long as I return the phone after the contract period.One of the conditions for the phone is that it can't have a cracked screen.I d...

Data pro-rated

When they give you a certain amount is it from what you already used with the remainder left or is it with the whole amount of what they give you?

Bobby778 by Organizer
  • 2 replies
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30 days billing cycle

Hi, Any one can explain or confirm to me plz?For postpaid users the billing cycle is 30 days.the question is, are we getting 5 days yearly free? or are we are charged more in the 31 days months'.Thank you.

Billed for Texts to the US that i never made

Just wondering if any of you have ever had the problem of being billed for texts you never sent? This is the 2nd time I'm being billed for texts sent to a number in the US that I never sent. The first time the charges were about $100 but Telus was wi...

MH123 by Neighbour
  • 5 replies
  • 0 kudos