Mobility Services
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Samsung Galaxy one UI 6.1 update

Does anyone or even does Telus have a idea or guess on when out s23 series phones from Telus will get the 6.1 one UI update Samsung has pushed the update out now it's just of to Telus to push it to us.

A need for clarity with representatives.

I'm starting to seriously regret my decision to switch from Rogers to Telus and it's a combination of customer service and network coverage. First off, I was horribly mislead when I got my services back in December, I got a Pixel 8Pro with a pixel wa...

Travel to US with Unlimited CAN-US 100 5G+ plan

Hi, I'm planning a trip to US (Las Vegas) and I currently have the "Unlimited CAN-US 100 5G+" monthly plan. I want to confirm, if I should keep "Mobile Networks" setting as having my "Data roaming" on or off? I understand that with this plan, I shoul...

hj2 by Just Moved In
  • 693 Views
  • 1 replies
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Texts sometimes don't send or receive

Hi,Switched to Telus in August 2023. Since that time, there will often be times where texts don't send or receive. Three phones on the account, all different phones, same issue. Happens at home, office, wherever. I have tried the suggested troublesho...

RS33 by Friendly Neighbour
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  • 11 replies
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Stream +

Why is stream + more expensive for EPP mobility? Like $8 more . And less services. I want what is offered for $20 with Disney , Netflix and Prime . I don’t want to pay $28 for Netflix and two subscription services that don’t ever have anything to wat...

Ashley4 by Just Moved In
  • 475 Views
  • 1 replies
  • 0 kudos

Websotre order support

Has anyone been able to get in touch with the webstore supervisor or manager. Ordering off the webstore has been the biggest hassle ever. there are problems with all aspects of my account. the mobile plan, the amount i pay monthly for the device, the...

mimico_4 by Neighbour
  • 544 Views
  • 2 replies
  • 0 kudos
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