Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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no service in usa

We are traveling in the US and we have a North America plan with Telus. We lost service June 26 2024 around 6pm and couldn't get it no matter what I did. now this morning it's working but just wanting to make sure if there is a setting I need to adju...

ctoucans by Neighbour
  • 1067 Views
  • 5 replies
  • 0 kudos

Poor cell signal

We just moved into Keswick Landing and are experiencing the worst cell reception ever. We have three cell phone with our plan. This service is not worth the money we spend with Telus with this crappy service. You need to fix this. You pride yourself ...

Telus Mobility Number

Just received a call from the number 1 (833) 382-8432 that shows up as Telus, and the person over the phone was offering Koodo mobile plans for Telus internet customers. I tried searching up the number but don't seem to find anything. Is this a legit...

WH9 by Neighbour
  • 1260 Views
  • 2 replies
  • 1 kudos

Resolved! Device Care

It dosent look like there is a repair center in Kamloops? I went to the Mobile klinik in Aberdeen Mall but they told me they do not do insurance claims.Looks like my only option is to drive 2 hours to Kelowna ?

ralcra by Neighbour
  • 770 Views
  • 2 replies
  • 0 kudos

Adding a person to my plan

I have an account that i dont use all of the data on every month. Is there a way to add another person to this plan so they get access to the data i am not using? If so, how much extra does it cost and are they required to use a telus phone?

SGB by Neighbour
  • 670 Views
  • 2 replies
  • 0 kudos

I deleted my eSIM

I got a new phone and I successfully transferred all my data to the new phone. When I was going to transfer my SIM card over, it gave me the option to convert my SIM to an eSIM. I did so without really reading what would happen so I did not know that...

esimfix by Neighbour
  • 935 Views
  • 1 replies
  • 0 kudos
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