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No service in Spain

I was in Spain for the last 10 days and was unable to get any service in any city on my Iphone SE. I did set up Easy Roam on my plan. I had success connecting to local carriers in USA on my trip so my setup was ok. What could have caused this?

Telus lost their way?

I was a telus customer for a while. I changed to freedom 3 years ago because of the priceI came back to telus 3 days ago, losing my grandfathered $25 for 25gb plan. Only to discover that telus internet barely works in airdrie anymore.Apprently there ...

Problematic Cellular (voice) connection north of Acheson, AB

For days now, ALL of our TELUS Mobility cell phones (five) have been acting strangely when we are taking a phone call at our home in Parkland County (just north if Acheson, AB). The person on the other end can hear us very clearly, however just secon...

telus Flex Data Plan for Tablets

I currently have a "Telus Flex Data Plan for Tablets". Can you please provide an overview of the fees?

Text message, no subject 1kb

Hi.I have an Android A20 with Telus as the provider, and for about two days now I've encountered an annoying bug that I've done everything to fix. At a random time every few hours, I'll receive a group of three texts from a specific contact--refered ...

Doorbell & Data

I added a Wyze doorbell to my existing Wyze security app but can only connect via my home Wifi. Cannot connect through cellular data or public wifi when away from home. The Wyze security cam on the same app connects flawlessly on all. Firmware is up ...

Poor Cellular Connection

Poor Cellular Conetec at 600 block 21 Ave NW Calgary. Only 1 bar with 5G and connection is very slow.

How do you report poor cellular coverage to Telus?

Towers have gone up near me and cell service has suffered. How do I report this to Telus in the most EFFECTIVE way?

Prepaid plan renewal

I bought a prepaid plan ‘Nationwide Talk, Text and Data 40’ that should be valid for 30 days on MAY 10. If count 30 days from MAY 10 (including MAY 10) then it should be renewed on JUN 9, but Telus says it will be renewed on JUN 8. So each time I wil...

Resolved! How soon after adding a new line to our account can I cancel it?

How soon after adding a new line to our account (currently 2 lines with 50GB each) can I cancel it?Our son is visiting for a month from Europe and needs a phone sim with ~50GB data for work.I was thinking of just adding a new line to our existing acc...

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Latest topics

No service in Spain

Telus lost their way?

Problematic Cellular (voice) connection north of Acheson, AB

telus Flex Data Plan for Tablets

Text message, no subject 1kb

Doorbell & Data

Poor Cellular Connection

How do you report poor cellular coverage to Telus?

Prepaid plan renewal

Resolved! How soon after adding a new line to our account can I cancel it?

Very high taxes on first bill

Phone service not activated yet

EPP Accounts

Easy Roaming in US can't make or receive phone cal...

Scam

How do I cancel my Apple Watch plan?

Identity Theft

Spam calls to my mobile phone on the rise

Any one used Bell or Rogers LTE modem with Telus?

Billing Start Date