Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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No service in Spain

I was in Spain for the last 10 days and was unable to get any service in any city on my Iphone SE. I did set up Easy Roam on my plan. I had success connecting to local carriers in USA on my trip so my setup was ok. What could have caused this?

Jean5 by Just Moved In
  • 1 replies
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Telus lost their way?

I was a telus customer for a while. I changed to freedom 3 years ago because of the priceI came back to telus 3 days ago, losing my grandfathered $25 for 25gb plan. Only to discover that telus internet barely works in airdrie anymore.Apprently there ...

Tuuu by Just Moved In
  • 1 replies
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Text message, no subject 1kb

Hi.I have an Android A20 with Telus as the provider, and for about two days now I've encountered an annoying bug that I've done everything to fix. At a random time every few hours, I'll receive a group of three texts from a specific contact--refered ...

Doorbell & Data

I added a Wyze doorbell to my existing Wyze security app but can only connect via my home Wifi. Cannot connect through cellular data or public wifi when away from home. The Wyze security cam on the same app connects flawlessly on all. Firmware is up ...

eireen by Organizer
  • 3 replies
  • 0 kudos

Prepaid plan renewal

I bought a prepaid plan ‘Nationwide Talk, Text and Data 40’ that should be valid for 30 days on MAY 10. If count 30 days from MAY 10 (including MAY 10) then it should be renewed on JUN 9, but Telus says it will be renewed on JUN 8. So each time I wil...

tobik by Just Moved In
  • 3 replies
  • 0 kudos