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Mobility IPv6 Support

Hello @telus, it seems IPv6 is not supported on your mobile networks. Why is it so? It would be more secure and faster connection with IPv6 support. Thanks!

ssen by • Neighbour
  • 452 Views
  • 3 replies
  • 0 kudos

Account wide calling

Hello I have a Telus account with me and my grandmother. Her plan has unlimited account wide calling and I have the us/can account. I am wondering when we go into the states from Canada will she be able to call me without being charged since she has ...

TELUS STORE

Not a complaint. I have now twice visited the local TELUS store (Brentwood Mall, Burnaby) for changes to mobility plans. Both times I had prompt, courteous and informed service. The rep obviously knew his stuff and provided good suggestions and helpf...

Kent2 by • Advisor
  • 253 Views
  • 1 replies
  • 0 kudos

CallerID

Is there a way to dial something to turn caller id on for one call when it is normally off on the mobile phone? It is normally off for security reasons.

Customer

I am so pissed! Been on hold now for over 2 hours and 50 mins as I a being transferred to a 3rd department within Telus mobility! Trying to migrate one business account to a personal prepaid account. Waited 15 mins for business customer service who s...

Steaming by • Neighbour
  • 287 Views
  • 1 replies
  • 0 kudos

Activation email for stream+ Telus films error

I've been fully activated on everything stream plus offers since the day I signed on, yet I continue to receive an "Action required: Activate your TELUS Films & Series subscription" email every few days. More of a mild annoyance than anything, but st...

My TELUS App Issues!!

What have you done to the my TELUS app. I am on the app trying to view my mobility bill and 1. I am redirected to My TELUS Web (with a not "Let's redirect you for a better experience and access to all features, manage this account on My TELUS web") I...

Tango435 by • Friendly Neighbour
  • 452 Views
  • 2 replies
  • 0 kudos

billing

Does anyone get correct billing that team members keep making worse. I'm at the point where I seriously think they are lying to me to get me of the phone. I keep complaining that they are adding charges and they lie about how much I owe. I pay it off...

BANFATHI by • Helpful Neighbour
  • 301 Views
  • 1 replies
  • 0 kudos
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