Mobility Services
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Resolved! Setting up subscriptions to Prime, Disney, etc.

Hello,This is about my 10th time trying to get help with this subject. No one will help or answer, thus far. I started a new mobility subscription with the added on subscription plan with Prime, Disney, Telus movies and Netflix, I was able to set up ...

Helianthus by Friendly Neighbour
  • 551 Views
  • 3 replies
  • 1 kudos

Telus susspended my account

My account got suspended as my plan was late being paid because I was over seas traveling. I have paid my bill and my account is still suspended. Please help me unsuspend my account so I can use it. I am traveling and can not get access to any of my ...

Nav97 by Neighbour
  • 212 Views
  • 1 replies
  • 0 kudos

Network/Data Issues

I have been with Telus for over 2years and my experience with them is horrible. Network is extremely bad despite the fact that you have 100gb unlimited Canada - US. Frequent times of disconnection and unstable connection and try new locations while I...

Hafow by Neighbour
  • 185 Views
  • 0 replies
  • 0 kudos

re: Cannot Send or Receive SMS txt messages

Hello,I cannot receive SMS text message on my account. It tried switching phone and switching SIM card. It still didn't work. I have an iphone and can receive imessage through Apple ID, but cannot receive SMS text through the phone number, even if th...

pdn3791 by Neighbour
  • 208 Views
  • 1 replies
  • 0 kudos

Account Reactivation

My Account was randomly cancelled, some random person reported it as fraud. Since then I connected with the Customer Service and email them my documents to get my services back at [email protected], but haven’t heard anything from them yet.

Resolved! SIM Card

Does anyone know if the prepaid sim cards are different from the monthly cards? THX

Douglas_63 by Friendly Neighbour
  • 350 Views
  • 1 replies
  • 0 kudos

Ios18 carrier profile

Eversince on iOS 18, i have to reset my network settings once a week for data to work, and then yesterday wifi stopped working, is there a way to revert the changes back to the iOS17 carrier profiles in the next update as it was working flawlessly, i...

arthp by Neighbour
  • 288 Views
  • 2 replies
  • 0 kudos