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Telus App

I have been woth telus 10 years and when I go to the app to check my bill it keeps telling me my first bill hasn't arrived yet??? Plus the payment I'm making aren't being applied?

Sdelaval by • Neighbour
  • 807 Views
  • 5 replies
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Call forwarding while roaming

I am on the plan that gives me free calling in Canada, the US and mexico. Call forwarding works on my cell and i have 3000 min a month or something like that. I spend winter in Mexico. This year I have to fly to Colombia for a week and would like to ...

telcoman by • Friendly Neighbour
  • 357 Views
  • 0 replies
  • 0 kudos

Telus junk

Yo how f*****g long does my phone have to not work with full bars before they stop charging me 300 f*****g dollars

Nate227 by • Neighbour
  • 1418 Views
  • 8 replies
  • 0 kudos

Group texts not working

Samsung S10. Group texts not working, then later in the day it started working again. Exactly same issue with my wife's S10 phone. This happened on Monday, July 15 and again today. Individual texting worked fine.

Timp by • Neighbour
  • 991 Views
  • 4 replies
  • 0 kudos

Resolved! Cost of texts

5+ Unlimited US, Canada, Mexico. Plan says unlimited talk, text in the US. In a subset of plan details it says texts are $.60/per. So the “cost” of texts is not part of the “special price”! It seems a little underhanded buyer Beware

Convert prepaid to other plan

I got a prepaid talk and text 100 for a special project while I'm abroad. Turns out, prepaid does not work while traveling. I need urgent access to the voicemal and would like to use voice and text under this number. Is there a way to convert the pre...

monttoro by • Friendly Neighbour
  • 508 Views
  • 1 replies
  • 0 kudos

Resolved! Access to mailbox from abroad with talk & text

Hi, for a project, I got a separate talk and text 100 prepaid sim card. The website and the sales clerk said it works internationally, but this is not the case (it can only receive talk and text from abroad). I'm traveling right now (I'm in Europe) a...

monttoro by • Friendly Neighbour
  • 1399 Views
  • 3 replies
  • 0 kudos

Streaming throttling

Hi, why is there such throttling of streaming from my mobile device? I’m on a 5G+ plan (with a 15 Pro Max phone), but I can barely watch Twitch or YouTube at 720p. Speedtest always shows 200+ Mbps and otherwise the internet is really fast, but what i...

kusius by • Friendly Neighbour
  • 6197 Views
  • 33 replies
  • 0 kudos
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