I feel bad for the Telus reps @ 611 who have to defend Telus' nonsensical customer service, but it doesn't stop me from getting annoyed by the nonsensical-ness. It states clearly on the Telus website that you can turn off Easy Roam. Apparently not. I...
I am looking to switch to stream plus but I already have Disney plus and Amazon paid for, for the year. Do I lose the months I have left remaining on those accounts?
Looking for recommendations on a 5G booster. Since I changed to IPhone 15 I can not get a solid connection to the local tower. thanks
Ported 10 hours ago - not able to send or receive SMS - no error messageTried Sim card in several devices - same result.Telus 24/7 support phone is just a robot that tells me they are closed... seriously unhappy with lack of support.
Dear Telus Management, I am writing to express my deep dissatisfaction with the customer service I received while attempting to clarify the details of my new contract and discounts. My recent experience has left me feeling frustrated, undervalued, an...
Koodo wrongly sent my name to collections I have bee On the past for about 5 hours between yesterday and this morning, but no ones seems to know how to help me. My Koodo lines were canceled by a clerk who called in Koodo CS and obtained confirmation ...
We just switched from Rogers to Telus and now our Telus bill does not reflect the plan that was sold to us by sales rep who came to our home. which Telus number is best to call to get this corrected?
What is the best Telus number to call to get our bill and plan straightened out. We are not being billed for what was promised to us by sales rep who came to our home.
I looked online and found a deal for a plan and a new phone. I went down to the actual kiosk and spoke to an associate who reviewed and confirmed the plan with me. I was on my lunch hour so I told him I'd have to come back the next day to have more t...
The customers get free perks in Koodo. Telus should start offering those perks as well. Lot of people are with Rogers for their network coverage as they have less dead spots. Rogers subbrand Fido offers 5 hours of unlimited data in a month. If Koodo ...
