Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Long distance call - code

I have subscribed a long distance call adds ons. Do I need to enter any code before I make the call by 011 + area code + number? I cannot find related information online. Thanks.

Ptam by Just Moved In
  • 1 replies
  • 0 kudos

France travel plan ?

Hi ! we will be in France for 40 days this summer. Paying 15$ per day is too much. I'm with Telus wuth an EPP plan. Do Telus offer international monthly plan like they do for the USA ? Thanks !

tostaky by Just Moved In
  • 2 replies
  • 0 kudos

Cell Service on TTC Subway

Telus, I am sick and tired of your unwillingness to provide cell signal on the TTC Subway. There have been so many incidents lately and it's the vulnerable people who become victims. A 16-year-old was stabbed and died. Telus, you are a critical infra...

Resolved! Request Mobility Service Improvements

Hi folks,Wondering if there is a place or method for requesting service improvements. I regularly ride the West Coast Express (Vancouver’s budget GO Train) into Vancouver, and there is a big dead zone along Burrard Inlet (Port Moody into Burnaby). Gi...

Come on Telus! Fix/change/update your e-sim support policies.

I just received my brand new Samsung Galaxy S23 Ultra. Amazing device, but that's not why I'm here today.Please "Kudo" this of any of it applies to you.My old/current device had a physical sim card and an e-sim activated for my second number.Naturall...

Sedg by Neighbour
  • 11 replies
  • 3 kudos

Mobility Prepaid Receipt

I have a Telus mobility prepaid account. Since I'm self-employed, I'm trying to download all my billing receipts for tax purposes. I can't find any receipts, just a record of my transactions that only goes back three months. When I had a mobility sub...

holly2 by Just Moved In
  • 1 replies
  • 0 kudos

Mobility Coverage

How do I report mobility coverage concerns over to a team who can make decisions around expanding the mobility coverage or fixing the coverage issues. In our community of Nolan Hill NW, Calgary. AB including few surrounding communities, there is a gr...