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Resolved! Europe 30 day Easy Roam Pass

If I purchase a 30 day Europe Easy Roam Pass can I make call from Canada to Greece or Greece to Canada without incurring roaming charges? Without incurring Long Distance charges? Thanks

Resolved! Easy roam Europe pass

I have a 3 lines on my Telus account. We are planning a week in Europe. We are flying Toronto to London for a layover then London to Rome. I just want to clarify some things as I can’t find the info on the website. The 3 of us are in London can we ca...

Easyroam Text while still in Canada

I am at the Calgary airport heading to the USA. While at the Calgary Airport I received the standard Easyroam text. I normally would only get this text when I landed in the USA. Why did I get the text while still in Canada

gf999111 by • Neighbour
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Resolved! 30 day Europe Travel Pass

I'm half way through my $60 30 day Europe Travel Pass and need to add another 30 days. Can I add it to my account now or do I have to wait until the first one is complete? Thanks

TH99 by • Neighbour
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Very bad service

One year ago I called Telus to remove a line that we no longer need. I check my bill and see that they are charging me for the line I asked to be removed one year ago. I don’t even know who is using the line as it’s not me or my partner. I am conside...

What should my 5G+ 350GB data speed be at min?

I am in Winnipeg, MB I am 3GB into my 350GB 5G+ data plan I don't have wifi and my speeds are showing up around 5.85Mbps(Download) & 13.8Mbps(upload) and hasn't gone higher then 25Mbps for each of those. What's going on I am in the 5G coverage area f...

Resolved! Disney Plus

I noticed the price for Disney+ at Telus is the same at the web site for Disney+, the advantage would be if you had a Telus account you would be able to have everything on one account plus streaming services. They have added a couple more services la...

nash211 by • Advisor
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Identity Verification through reauthid.com not working

I'm trying to complete my Telus web store order and I need to go through the identity verification process where I upload a picture of my ID and a selfie. The online process isn't working for me, is there a way that I can go to a corporate store to c...

Gnarly by • Neighbour
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