Yesterday i walked into Superstore for my weekly groceries. I tried to buy a bag of chips but was told the special price was only for new customers.... Oh wait that's only Telus that does stupid things like that. Guess I'm switching to Bell.
My subscription to Stream+ expired and I purchased another Stream+ subscription. Did not receive the activation e-mail so got referred to tech support. Tech support was no use and ended up cancelling my subscription without explaining to me that I ha...
Email "texts" sent to msg.telus.com from a Shaw email server don't reach the phone (no error message).Testing with Gmail.com and another email provider in the same manner, no problem.It is therefore something specific to using the Shaw email server.T...
Hello, I've read a couple of these post on the forum, but couldn't find a solution. I've recently switch from Bell to Telus. I was sending some mail to my cell phone before without issues, but it doesn't seems to work now. I'm able with my gmail acco...
Does anyone have suggestions on how to escalate a problem with Business Mobility and actually get a response from supervisor? They never provide email or phone contacts and dealing with the Live Chat is useless. I have tried two different times with ...
I used to be enthused about Telus , as they HAD good, friendly Canadian support teams. Now, after calling Telus , I am VERY disappointed. Lately, anyone in customer service I talk to has not been local, and difficult to understand at times. I’m curre...
Hi all, I am living out of Canada right now. I just purchased a new iphone not realising there is no sim card tray. Getting an eSim sent to me is problematic to say the least. I am paying for my Telus line but can't use it. As I have an active accoun...
My roaming plan in Mexico is not working despite being enabled on my phone and trying to automatically and manually connect to ask available networks
Five stars for Telus agent, Rudy. The call was an hour. He was very helpful and did an outstanding job. Other agents I spoke to in the last few days were not great at all and even rude. It takes one very good agent to turn things around for customer ...
Received a call from a number showed Telus on the call display. 18443721809.They were offering us another deal on Telus Mobility. They knew all of our Telus services we had and my cellphone type and model. Is this a legit number or call centre?
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