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Really nice experience!!

My whole time with Telus so far has been vastly unpleasant (I'm sorry lol but it's true) but I recently had a great experience. I can't find a feedback form, so I wanted to say here quickly: a couple weeks ago I called Telus to fix a goof-up I made w...

Account canceled

Hi Telus, I purchased Telus sim with phone before 15days, it was activated than and there and after 6-7hours they suspended my account. I tried reaching out to them and when I talked with them they told me to mail certain documents like my passport, ...

BRING CANADIAN CUSTOMER SERVICE BACk

This non english speaking service is a joke. Telus do better, I have not been able to properly get things resolved. These yahoos from different countries no jack about our mobility services. I spoke to three different people asking to speak to an eng...

Mdeblasi by • Neighbour
  • 220 Views
  • 1 replies
  • 1 kudos

Mobility IPv6 Support

Hello @telus, it seems IPv6 is not supported on your mobile networks. Why is it so? It would be more secure and faster connection with IPv6 support. Thanks!

ssen by • Neighbour
  • 274 Views
  • 3 replies
  • 0 kudos

Account wide calling

Hello I have a Telus account with me and my grandmother. Her plan has unlimited account wide calling and I have the us/can account. I am wondering when we go into the states from Canada will she be able to call me without being charged since she has ...

TELUS STORE

Not a complaint. I have now twice visited the local TELUS store (Brentwood Mall, Burnaby) for changes to mobility plans. Both times I had prompt, courteous and informed service. The rep obviously knew his stuff and provided good suggestions and helpf...

Kent2 by • Advisor
  • 158 Views
  • 1 replies
  • 0 kudos

CallerID

Is there a way to dial something to turn caller id on for one call when it is normally off on the mobile phone? It is normally off for security reasons.

Customer

I am so pissed! Been on hold now for over 2 hours and 50 mins as I a being transferred to a 3rd department within Telus mobility! Trying to migrate one business account to a personal prepaid account. Waited 15 mins for business customer service who s...

Steaming by • Neighbour
  • 173 Views
  • 1 replies
  • 0 kudos
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