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Resolved! Travelling to us

We are travelling to the states and I would like to use my hotspot to provide my kids with internet. I have a Us/ Canada/ mexico plan . Am I able to use my hotspot in the states without any extra charges ?

Mesa by • Organizer
  • 246 Views
  • 1 replies
  • 0 kudos

New sim card

I just got a new sim card and I had it set up today but there is a different number and user with this sim card

ETA for data issues on mobile

Myself and friends with Telus Mobility have been having issues throughout Vancouver and Richmond for close to a week, pages loading slowly, not loading at all. Unable to perform internet banking ETC. This appears to be a known issue. Just looking for...

1-866-558-2273

is this number a joke no one is answering! on hold for nearly 1hr still no answer. When they want the bill paid everything is available when you want a device to get credited back al hell brake loose and no one could even dare help on that. Worst of ...

Mobile Internet Problems - Vancouver area

For the last three days, myself and many others in the Vancouver are have been having problems with mobile data at specific times. From about 2:30 PM Pacific time until sometime after 6:00 PM, certain sites will not load at all and many other sites (...

Moofey17 by • Friendly Neighbour
  • 519 Views
  • 5 replies
  • 2 kudos

Consistent no network at random, has been over a year

Why is Telus so terrible? Have been using for at least a year and there is consistent connection issue. Randomly, there would be no network. If I place phone in the same spot for a day, I would get no connection at random times such at day, night, or...

Jjmm by • Neighbour
  • 243 Views
  • 2 replies
  • 0 kudos

Is this a scam? Mobilty offer via telephone offer

I am wondering if this is a scam. I have received a number of calls from these people - CONNECT 6 GROUP - which has an office in Toronto and they claim to be Telus vendors. They know all my information including how much my last bill was, all of the ...

Stream+ Prime account

Hello, I am having issues with stream+ ever since I first got it. I had signed up for stream+ on sept11, and successfully activated netflix but had issues with disney & prime. I spoke to telus support 3 separate times, they figured out disney and was...

angie3 by • Neighbour
  • 345 Views
  • 3 replies
  • 0 kudos

Resolved! Telus promotion for upgrade

During the phone conversation representative told me that I have a promotion on my account if I upgrade my plan, then I can upgrade my device toso the agent change the plan from $25 monthly to $65 monthly, and then mention that I cannot upgrade my de...

Karan1 by • Helpful Neighbour
  • 1510 Views
  • 4 replies
  • 0 kudos
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