I noticed the price for Disney+ at Telus is the same at the web site for Disney+, the advantage would be if you had a Telus account you would be able to have everything on one account plus streaming services. They have added a couple more services la...
This is starting to get ridiculous. New phone was ordered on Jan 4. Haven’t received any emails regarding update or status. Brutal!
I'm trying to complete my Telus web store order and I need to go through the identity verification process where I upload a picture of my ID and a selfie. The online process isn't working for me, is there a way that I can go to a corporate store to c...
This is a long one because the situation has gone past frustrating and entered "ludicrously bad service" territory. Where to start? *Ordered a new phone early December online (first mistake, their webstore is AWFUL) *Couldn't order the case I wanted,...
I've been with Koodo for years and have 4 lines with them for my family. After waiting 24 hours for a callback I got no help with my issues. 1. I wanted to downgrade one line to the $15/month basic plan. 2. reduce the cost of the other 3 plans by $5/...
I’m writing with deep frustration about ongoing issues with my account, stemming from broken promises and a lack of resolution despite repeated efforts. On October 16, 2024, I was offered a $30/month plan to transfer two lines. The sales agent, Brend...
I was just phoned and asked if I'd like a discount offer via phone call, I've been getting these calls and I can't help but feel as though they're scams, but also the guy over the phone was very rude and abruptly hung up on me. Is this normal for REA...
Has anyone else received a call from "they say Telus" offering a 30% discount on your telus mobility bills? The gentleman knew my two account numbers and that I had other services with Telus but he kept asking for my personal pin and I was not comfor...
I subscribed to Streams+, Disney, Prime & Netflix when renewing our mobility plans at the end on November. I was able to activate Netflix but not the rest. I keep getting same message - no subscriptions available- try again later. I have also put in ...
Gave up on Telus home security over a month ago. Took 3 separate calls and at least 4 agents to initiate a home service. Found we were chasing nonsense. Now I’m on to a mobility issue. Trying to change from a different carrier. 1st call to Telus last...
